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Automation Risk Analysis

Will “Presort Letter Operator” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Presort Letter Operator” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Presort Letter Operator” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Clear jams in sorting equipment.

  • Rewrap soiled or broken parcels.

  • Search directories to find correct addresses for redirected mail.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Cancel letter or parcel post stamps by hand.

  • Train new workers.

  • Open and label mail containers.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

Technologies & Software

  • Delivery operations information system DOIS
  • Teradata Database
  • Microsoft Office software
  • Microsoft Excel
  • Automated Package Processing System APPS
  • Barcode reader software
  • Perplexity AI
  • Address Management System AMS
  • UiPath (RPA + AI)
  • Time and Attendance Collection System TACS
  • Microsoft SharePoint
  • Delivery Routing System DRS
  • Electronic Time Clock ETC
  • Microsoft Outlook
  • Gemini for Workspace
  • NCR Advanced Store
  • Notion AI
  • Zapier AI
  • Directory software
  • SAP software
  • Otter.ai
  • Grammarly AI
  • Microsoft Word
  • Napkin AI
  • ChatGPT (OpenAI)
  • Multi-line optical character reader OCR software
  • Microsoft Copilot
  • Delivery point packagers
  • Mail trucks
  • Barcode scanners
  • Multi-position letter sorting machines
  • Compact assignment machines
  • Packaging machines
  • Postal automated redirection systems
  • Mail canceling machines
  • Hand-pushed carts
  • Conveyor sorting systems
  • Mail sorting machines
  • Small parcel bundle sorter machines
  • Conveyor belts
  • Laser facsimile machines
  • Electric material moving tractors
  • Computer data input scanners
  • Dollies
  • Point of sale workstations
  • Barcode sorters
  • Optical character readers
  • Personal computers
  • General purpose mail containers
  • Automatic airline assignment systems
  • Voice recognition equipment
  • Mail processing machines
  • Automatic pallet unloaders
  • Copy machines
  • Mail scales
  • Postage marking machines
  • Warehouse forklifts
  • Addressographs