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Automation Risk Analysis

Will “Mail Processing Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Mail Processing Clerk” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Mail Processing Clerk” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Open and label mail containers.

  • Cancel letter or parcel post stamps by hand.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Clear jams in sorting equipment.

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Train new workers.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Search directories to find correct addresses for redirected mail.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

  • Rewrap soiled or broken parcels.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

Technologies & Software

  • Multi-line optical character reader OCR software
  • Perplexity AI
  • NCR Advanced Store
  • Notion AI
  • Microsoft Office software
  • Microsoft SharePoint
  • Time and Attendance Collection System TACS
  • Automated Package Processing System APPS
  • ChatGPT (OpenAI)
  • Otter.ai
  • Teradata Database
  • Gemini for Workspace
  • Delivery operations information system DOIS
  • Grammarly AI
  • Microsoft Outlook
  • Napkin AI
  • Directory software
  • Microsoft Word
  • Zapier AI
  • Address Management System AMS
  • Electronic Time Clock ETC
  • Barcode reader software
  • Microsoft Copilot
  • Microsoft Excel
  • Delivery Routing System DRS
  • UiPath (RPA + AI)
  • SAP software
  • Small parcel bundle sorter machines
  • Warehouse forklifts
  • Point of sale workstations
  • Mail canceling machines
  • Delivery point packagers
  • Mail scales
  • Postage marking machines
  • Compact assignment machines
  • Optical character readers
  • Packaging machines
  • General purpose mail containers
  • Electric material moving tractors
  • Automatic pallet unloaders
  • Hand-pushed carts
  • Conveyor sorting systems
  • Mail trucks
  • Barcode sorters
  • Multi-position letter sorting machines
  • Computer data input scanners
  • Personal computers
  • Postal automated redirection systems
  • Copy machines
  • Dollies
  • Automatic airline assignment systems
  • Laser facsimile machines
  • Mail processing machines
  • Voice recognition equipment
  • Mail sorting machines
  • Conveyor belts
  • Barcode scanners
  • Addressographs