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Automation Risk Analysis

Will “Mail Processing Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Mail Processing Clerk” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Mail Processing Clerk” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Clear jams in sorting equipment.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Open and label mail containers.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Cancel letter or parcel post stamps by hand.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Search directories to find correct addresses for redirected mail.

  • Rewrap soiled or broken parcels.

  • Train new workers.

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

Technologies & Software

  • ChatGPT (OpenAI)
  • Multi-line optical character reader OCR software
  • Notion AI
  • Directory software
  • Grammarly AI
  • Address Management System AMS
  • Delivery Routing System DRS
  • UiPath (RPA + AI)
  • Automated Package Processing System APPS
  • Time and Attendance Collection System TACS
  • Perplexity AI
  • Microsoft Outlook
  • Gemini for Workspace
  • Barcode reader software
  • Microsoft Office software
  • Delivery operations information system DOIS
  • Teradata Database
  • Microsoft Excel
  • Electronic Time Clock ETC
  • NCR Advanced Store
  • SAP software
  • Microsoft Word
  • Napkin AI
  • Microsoft SharePoint
  • Otter.ai
  • Microsoft Copilot
  • Zapier AI
  • Addressographs
  • Copy machines
  • Mail canceling machines
  • Voice recognition equipment
  • Electric material moving tractors
  • Packaging machines
  • Conveyor sorting systems
  • Mail sorting machines
  • Compact assignment machines
  • Automatic pallet unloaders
  • Point of sale workstations
  • Barcode sorters
  • Dollies
  • Postal automated redirection systems
  • Personal computers
  • Warehouse forklifts
  • Multi-position letter sorting machines
  • General purpose mail containers
  • Hand-pushed carts
  • Delivery point packagers
  • Postage marking machines
  • Mail scales
  • Mail processing machines
  • Conveyor belts
  • Computer data input scanners
  • Small parcel bundle sorter machines
  • Optical character readers
  • Automatic airline assignment systems
  • Laser facsimile machines
  • Barcode scanners
  • Mail trucks