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Automation Risk Analysis

Will “Postal Service Mail Processor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Postal Service Mail Processor” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Postal Service Mail Processor” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Train new workers.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Cancel letter or parcel post stamps by hand.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Clear jams in sorting equipment.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Open and label mail containers.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Rewrap soiled or broken parcels.

  • Search directories to find correct addresses for redirected mail.

  • Distribute incoming mail into the correct boxes or pigeonholes.

Technologies & Software

  • Microsoft Word
  • Notion AI
  • Gemini for Workspace
  • Microsoft Office software
  • Delivery operations information system DOIS
  • Napkin AI
  • Grammarly AI
  • Time and Attendance Collection System TACS
  • Automated Package Processing System APPS
  • Microsoft Excel
  • Directory software
  • SAP software
  • Barcode reader software
  • NCR Advanced Store
  • Otter.ai
  • Delivery Routing System DRS
  • Microsoft Outlook
  • ChatGPT (OpenAI)
  • Multi-line optical character reader OCR software
  • Teradata Database
  • UiPath (RPA + AI)
  • Electronic Time Clock ETC
  • Microsoft SharePoint
  • Microsoft Copilot
  • Address Management System AMS
  • Perplexity AI
  • Zapier AI
  • Electric material moving tractors
  • Postage marking machines
  • Optical character readers
  • Addressographs
  • Mail canceling machines
  • Conveyor sorting systems
  • Mail processing machines
  • Automatic airline assignment systems
  • Hand-pushed carts
  • Mail sorting machines
  • Barcode scanners
  • Warehouse forklifts
  • Personal computers
  • Voice recognition equipment
  • Dollies
  • Barcode sorters
  • Mail trucks
  • Postal automated redirection systems
  • Compact assignment machines
  • Small parcel bundle sorter machines
  • Point of sale workstations
  • Automatic pallet unloaders
  • Conveyor belts
  • Delivery point packagers
  • Multi-position letter sorting machines
  • Packaging machines
  • Computer data input scanners
  • Mail scales
  • General purpose mail containers
  • Laser facsimile machines
  • Copy machines