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Automation Risk Analysis

Will “Mail Sorter” be Automated?

Historical Context: Oxford Study (2013)

Ranked #430 of 702. Estimated risk: 79.0%

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AI Exposure Risk

44%

“Mail Sorter” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 44% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

59%

“Mail Sorter” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 59% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Sorters, Processors, and Processing Machine Operators, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.

Avg. Annual Salary $58,310
Avg. Hourly Wage $28.04
Available Jobs (US) 111,930
Job Title & Hierarchy Code (SOC) Postal Service Mail Sorters, Processors, and Processing Machine Operators #43-5053
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Sorters, Processors, and Processing Machine Operators”

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Core Skills & Abilities

  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

  • Rewrap soiled or broken parcels.

  • Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

  • Move containers of mail, using equipment, such as forklifts and automated "trains".

  • Distribute incoming mail into the correct boxes or pigeonholes.

  • Open and label mail containers.

  • Cancel letter or parcel post stamps by hand.

  • Train new workers.

  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

  • Search directories to find correct addresses for redirected mail.

  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

  • Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

  • Clear jams in sorting equipment.

Technologies & Software

  • Microsoft Word
  • Microsoft SharePoint
  • Microsoft Outlook
  • Napkin AI
  • UiPath (RPA + AI)
  • Microsoft Office software
  • SAP software
  • Address Management System AMS
  • Teradata Database
  • Grammarly AI
  • Multi-line optical character reader OCR software
  • Otter.ai
  • Microsoft Excel
  • Delivery Routing System DRS
  • Barcode reader software
  • Delivery operations information system DOIS
  • Zapier AI
  • Time and Attendance Collection System TACS
  • Microsoft Copilot
  • NCR Advanced Store
  • Directory software
  • Electronic Time Clock ETC
  • Perplexity AI
  • ChatGPT (OpenAI)
  • Gemini for Workspace
  • Automated Package Processing System APPS
  • Notion AI
  • Laser facsimile machines
  • Automatic pallet unloaders
  • Multi-position letter sorting machines
  • Personal computers
  • Barcode sorters
  • Mail processing machines
  • Postage marking machines
  • Conveyor belts
  • Mail trucks
  • Computer data input scanners
  • Electric material moving tractors
  • Delivery point packagers
  • Point of sale workstations
  • Hand-pushed carts
  • Automatic airline assignment systems
  • Mail canceling machines
  • Compact assignment machines
  • Postal automated redirection systems
  • Dollies
  • Copy machines
  • Warehouse forklifts
  • Optical character readers
  • Addressographs
  • Small parcel bundle sorter machines
  • General purpose mail containers
  • Mail sorting machines
  • Barcode scanners
  • Mail scales
  • Conveyor sorting systems
  • Packaging machines
  • Voice recognition equipment