Will “Grievance and Appeals Coordinator” be Replaced By Robots? 🤔

Job Description

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Job Details

• The SOC (Standard Occupational Classification) code is 13-1041.03

☝️ Information based on the reference occupation “Equal Opportunity Representatives and Officers”.

Also Known As…

• Equal Opportunity Representatives and Officers
• Field Representative
• Equal Opportunity Specialist
• Equal Opportunity Director
• Equal Opportunity Commission Investigator (EOC Investigator)
• Equal Employment Opportunity Representative (EEO Representative)
• Equal Employment Opportunity Officer (EEO Officer)
• Complaint Investigations Officer
• Civil Rights Representative
• Civil Rights Investigator
• Affirmative Action Officer (AA Officer)
• Grievance Coordinator
• Equal Opportunity Counselor
• Equal Opportunity Assistant
• Compliance Coordinator
• Compliance Analyst

Tasks for “Grievance and Appeals Coordinator”

• Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
• Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
• Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
• Develop guidelines for nondiscriminatory employment practices.
• Study equal opportunity complaints to clarify issues.
• Interpret civil rights laws and equal opportunity regulations for individuals or employers.
• Conduct surveys and evaluate findings to determine if systematic discrimination exists.
• Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
• Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
• Prepare reports related to investigations of equal opportunity complaints.
• Participate in the recruitment of employees through job fairs, career days, or advertising plans.
• Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
• Interview persons involved in equal opportunity complaints to verify case information.
• Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
• Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
• Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
• Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
• Review company contracts to determine actions required to meet governmental equal opportunity provisions.
• Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.

Related Technology & Tools

• Personal computers
• Personal digital assistants PDA
• 10-key calculators
• Desktop computers
• Multi-line telephone systems
• Laptop computers

• Corel WordPerfect
• Yocum & McKee The Complete AAP
• Peopleclick AAPlanner
• Bashen EEOSoft
• Speediware SpeedEEO
• Microsoft Office
• IBM Lotus 1-2-3
• Microsoft Excel
• Equitas EEOStat
• Gerstco AAPBase
• Peopleclick CAAMS
• Peopleclick PayStat
• Berkshire Associates BALANCEaap
• Microsoft Outlook
• EEO Made Simple AppTrac
• EEO Made Simple AAPMaker
• Database software
• Equal employment opportunity EEO compliance software
• Biddle Adverse Impact Toolkit
• Microsoft Word
• Bashen LinkLine
• Bashen EEOFedSoft
• Microsoft PowerPoint
• Peopleclick Monitor
• Biddle AutoAAP