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Automation Risk Analysis

Will “Commercial Loan Processor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #563 of 702. Estimated risk: 92.0%

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AI Exposure Risk

62%

“Commercial Loan Processor” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 62% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Commercial Loan Processor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Loan Interviewers and Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Avg. Annual Salary $51,050
Avg. Hourly Wage $24.54
Available Jobs (US) 173,100
Job Title & Hierarchy Code (SOC) Loan Interviewers and Clerks #43-4131
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Loan Interviewers and Clerks”

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Core Skills & Abilities

  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.

  • Answer questions and advise customers regarding loans and transactions.

  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

  • Accept payment on accounts.

  • Check value of customer collateral to be held as loan security.

  • Present loan and repayment schedules to customers.

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.

  • Establish credit limits and grant extensions of credit on overdue accounts.

  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

  • Submit loan applications with recommendation for underwriting approval.

  • File and maintain loan records.

  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

  • Schedule and conduct closings of mortgage transactions.

  • Verify and examine information and accuracy of loan application and closing documents.

Technologies & Software

  • Loan tracking software
  • Rockport Integrated Excel Underwriting
  • Claude (Anthropic)
  • UiPath (RPA + AI)
  • Grammarly AI
  • Llama (Meta)
  • Accounting software
  • Desktop publishing software
  • Gemini (Google)
  • Mistral (Mistral AI)
  • Notion AI
  • Credit reporting software
  • Web browser software
  • Encompass software
  • Microsoft Windows
  • Lending software systems
  • Microsoft Dynamics
  • Nova (Amazon)
  • Fannie Mae Desktop Underwriter
  • Kimi (Moonshot AI)
  • Otter.ai
  • Napkin AI
  • ChatGPT (OpenAI)
  • Operating system software
  • Zapier AI
  • Microsoft Access
  • Microsoft Copilot
  • Software AG Underwriting Solution
  • Grok (xAI)
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Perplexity AI
  • DeepSeek
  • Automated financial software
  • Microsoft Office software
  • Gemini for Workspace
  • Microsoft Excel
  • Qwen (Alibaba)
  • Microsoft Word
  • Automated underwriting software
  • Copy machines
  • Document scanners
  • Laser facsimile machines
  • Personal computers
  • Computer inkjet printers
  • Laptop computers
  • Printing calculators