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Automation Risk Analysis

Will “Mortgage Broker” be Automated?

Historical Context: Oxford Study (2013)

Ranked #563 of 702. Estimated risk: 92.0%

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AI Exposure Risk

62%

“Mortgage Broker” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 62% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Mortgage Broker” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Loan Interviewers and Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Avg. Annual Salary $51,050
Avg. Hourly Wage $24.54
Available Jobs (US) 173,100
Job Title & Hierarchy Code (SOC) Loan Interviewers and Clerks #43-4131
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Loan Interviewers and Clerks”

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Core Skills & Abilities

  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

  • File and maintain loan records.

  • Verify and examine information and accuracy of loan application and closing documents.

  • Present loan and repayment schedules to customers.

  • Check value of customer collateral to be held as loan security.

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

  • Answer questions and advise customers regarding loans and transactions.

  • Establish credit limits and grant extensions of credit on overdue accounts.

  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.

  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

  • Submit loan applications with recommendation for underwriting approval.

  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

  • Schedule and conduct closings of mortgage transactions.

  • Accept payment on accounts.

Technologies & Software

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  • Gemini (Google)
  • ChatGPT (OpenAI)
  • Web browser software
  • UiPath (RPA + AI)
  • Otter.ai
  • Microsoft Windows
  • DeepSeek
  • Nova (Amazon)
  • Accounting software
  • Mistral (Mistral AI)
  • Loan tracking software
  • Napkin AI
  • Encompass software
  • Automated underwriting software
  • Desktop publishing software
  • Microsoft Dynamics
  • Lending software systems
  • Microsoft Outlook
  • Qwen (Alibaba)
  • Credit reporting software
  • Microsoft Excel
  • Gemini for Workspace
  • Kimi (Moonshot AI)
  • Claude (Anthropic)
  • Llama (Meta)
  • Microsoft Copilot
  • Fannie Mae Desktop Underwriter
  • Microsoft Office software
  • Perplexity AI
  • Grammarly AI
  • Automated financial software
  • Microsoft Word
  • Grok (xAI)
  • Zapier AI
  • Rockport Integrated Excel Underwriting
  • Operating system software
  • Notion AI
  • Laser facsimile machines
  • Copy machines
  • Laptop computers
  • Personal computers
  • Printing calculators
  • Document scanners
  • Computer inkjet printers