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Automation Risk Analysis

Will “Loan Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #563 of 702. Estimated risk: 92.0%

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AI Exposure Risk

62%

“Loan Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 62% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Loan Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Loan Interviewers and Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Avg. Annual Salary $51,050
Avg. Hourly Wage $24.54
Available Jobs (US) 173,100
Job Title & Hierarchy Code (SOC) Loan Interviewers and Clerks #43-4131
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Loan Interviewers and Clerks”

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Core Skills & Abilities

  • Establish credit limits and grant extensions of credit on overdue accounts.

  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.

  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

  • Verify and examine information and accuracy of loan application and closing documents.

  • Present loan and repayment schedules to customers.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

  • Answer questions and advise customers regarding loans and transactions.

  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.

  • Submit loan applications with recommendation for underwriting approval.

  • Check value of customer collateral to be held as loan security.

  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

  • Schedule and conduct closings of mortgage transactions.

  • File and maintain loan records.

  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

  • Accept payment on accounts.

  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

Technologies & Software

  • Automated underwriting software
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  • Otter.ai
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  • Grammarly AI
  • Operating system software
  • Software AG Underwriting Solution
  • Qwen (Alibaba)
  • Credit reporting software
  • Loan tracking software
  • Rockport Integrated Excel Underwriting
  • Zapier AI
  • Claude (Anthropic)
  • Lending software systems
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Windows
  • Microsoft Word
  • Accounting software
  • Automated financial software
  • ChatGPT (OpenAI)
  • Microsoft Outlook
  • Gemini (Google)
  • UiPath (RPA + AI)
  • Microsoft PowerPoint
  • Microsoft Office software
  • Napkin AI
  • Nova (Amazon)
  • Kimi (Moonshot AI)
  • Web browser software
  • Microsoft Copilot
  • Mistral (Mistral AI)
  • Microsoft Dynamics
  • Perplexity AI
  • Encompass software
  • Desktop publishing software
  • Printing calculators
  • Laptop computers
  • Personal computers
  • Laser facsimile machines
  • Document scanners
  • Copy machines
  • Computer inkjet printers