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Automation Risk Analysis

Will “Mortgage Processor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #563 of 702. Estimated risk: 92.0%

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AI Exposure Risk

62%

“Mortgage Processor” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 62% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Mortgage Processor” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Loan Interviewers and Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Avg. Annual Salary $51,050
Avg. Hourly Wage $24.54
Available Jobs (US) 173,100
Job Title & Hierarchy Code (SOC) Loan Interviewers and Clerks #43-4131
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Loan Interviewers and Clerks”

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Core Skills & Abilities

  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

  • Check value of customer collateral to be held as loan security.

  • Schedule and conduct closings of mortgage transactions.

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.

  • Answer questions and advise customers regarding loans and transactions.

  • Accept payment on accounts.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

  • Verify and examine information and accuracy of loan application and closing documents.

  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.

  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

  • Establish credit limits and grant extensions of credit on overdue accounts.

  • Submit loan applications with recommendation for underwriting approval.

  • Present loan and repayment schedules to customers.

  • File and maintain loan records.

Technologies & Software

  • Microsoft Outlook
  • Qwen (Alibaba)
  • Microsoft Dynamics
  • Napkin AI
  • Automated underwriting software
  • Otter.ai
  • Microsoft Office software
  • ChatGPT (OpenAI)
  • UiPath (RPA + AI)
  • DeepSeek
  • Grammarly AI
  • Grok (xAI)
  • Microsoft Copilot
  • Microsoft Windows
  • Microsoft Excel
  • Lending software systems
  • Credit reporting software
  • Notion AI
  • Automated financial software
  • Nova (Amazon)
  • Microsoft PowerPoint
  • Loan tracking software
  • Zapier AI
  • Kimi (Moonshot AI)
  • Perplexity AI
  • Rockport Integrated Excel Underwriting
  • Llama (Meta)
  • Encompass software
  • Accounting software
  • Software AG Underwriting Solution
  • Microsoft Access
  • Microsoft Word
  • Gemini for Workspace
  • Fannie Mae Desktop Underwriter
  • Web browser software
  • Desktop publishing software
  • Mistral (Mistral AI)
  • Operating system software
  • Gemini (Google)
  • Claude (Anthropic)
  • Laser facsimile machines
  • Laptop computers
  • Personal computers
  • Computer inkjet printers
  • Copy machines
  • Printing calculators
  • Document scanners