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Automation Risk Analysis

Will “Mortgage Closing Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #563 of 702. Estimated risk: 92.0%

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AI Exposure Risk

62%

“Mortgage Closing Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 62% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Mortgage Closing Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Loan Interviewers and Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Avg. Annual Salary $51,050
Avg. Hourly Wage $24.54
Available Jobs (US) 173,100
Job Title & Hierarchy Code (SOC) Loan Interviewers and Clerks #43-4131
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Loan Interviewers and Clerks”

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Core Skills & Abilities

  • Submit loan applications with recommendation for underwriting approval.

  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

  • Present loan and repayment schedules to customers.

  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

  • Check value of customer collateral to be held as loan security.

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.

  • Accept payment on accounts.

  • File and maintain loan records.

  • Verify and examine information and accuracy of loan application and closing documents.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

  • Schedule and conduct closings of mortgage transactions.

  • Establish credit limits and grant extensions of credit on overdue accounts.

  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.

  • Answer questions and advise customers regarding loans and transactions.

Technologies & Software

  • Automated financial software
  • ChatGPT (OpenAI)
  • Microsoft PowerPoint
  • Gemini (Google)
  • Grammarly AI
  • Llama (Meta)
  • Perplexity AI
  • Microsoft Copilot
  • Kimi (Moonshot AI)
  • Claude (Anthropic)
  • Software AG Underwriting Solution
  • Credit reporting software
  • Otter.ai
  • DeepSeek
  • Operating system software
  • Gemini for Workspace
  • Grok (xAI)
  • Microsoft Access
  • Microsoft Dynamics
  • Automated underwriting software
  • Qwen (Alibaba)
  • Microsoft Office software
  • Lending software systems
  • Mistral (Mistral AI)
  • Desktop publishing software
  • Zapier AI
  • Loan tracking software
  • Microsoft Outlook
  • Napkin AI
  • Microsoft Word
  • Encompass software
  • Notion AI
  • Fannie Mae Desktop Underwriter
  • UiPath (RPA + AI)
  • Web browser software
  • Rockport Integrated Excel Underwriting
  • Microsoft Excel
  • Microsoft Windows
  • Nova (Amazon)
  • Accounting software
  • Laser facsimile machines
  • Laptop computers
  • Copy machines
  • Printing calculators
  • Computer inkjet printers
  • Personal computers
  • Document scanners