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Automation Risk Analysis

Will “Mortgage Processing Clerk” be Automated?

Historical Context: Oxford Study (2013)

Ranked #563 of 702. Estimated risk: 92.0%

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AI Exposure Risk

62%

“Mortgage Processing Clerk” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 62% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Mortgage Processing Clerk” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Loan Interviewers and Clerks, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Avg. Annual Salary $51,050
Avg. Hourly Wage $24.54
Available Jobs (US) 173,100
Job Title & Hierarchy Code (SOC) Loan Interviewers and Clerks #43-4131
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Loan Interviewers and Clerks”

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Core Skills & Abilities

  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.

  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.

  • File and maintain loan records.

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.

  • Answer questions and advise customers regarding loans and transactions.

  • Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.

  • Check value of customer collateral to be held as loan security.

  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

  • Schedule and conduct closings of mortgage transactions.

  • Establish credit limits and grant extensions of credit on overdue accounts.

  • Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.

  • Accept payment on accounts.

  • Verify and examine information and accuracy of loan application and closing documents.

  • Submit loan applications with recommendation for underwriting approval.

  • Present loan and repayment schedules to customers.

Technologies & Software

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  • Grammarly AI
  • Perplexity AI
  • ChatGPT (OpenAI)
  • Nova (Amazon)
  • Grok (xAI)
  • Microsoft Dynamics
  • Accounting software
  • Automated financial software
  • Zapier AI
  • Gemini (Google)
  • Encompass software
  • Microsoft Access
  • Microsoft Windows
  • Rockport Integrated Excel Underwriting
  • Napkin AI
  • Credit reporting software
  • Web browser software
  • Operating system software
  • Llama (Meta)
  • Loan tracking software
  • Desktop publishing software
  • Microsoft Office software
  • Notion AI
  • Microsoft PowerPoint
  • UiPath (RPA + AI)
  • Claude (Anthropic)
  • Qwen (Alibaba)
  • Fannie Mae Desktop Underwriter
  • Software AG Underwriting Solution
  • Otter.ai
  • Kimi (Moonshot AI)
  • Automated underwriting software
  • DeepSeek
  • Microsoft Word
  • Microsoft Outlook
  • Lending software systems
  • Mistral (Mistral AI)
  • Copy machines
  • Printing calculators
  • Computer inkjet printers
  • Document scanners
  • Laser facsimile machines
  • Personal computers
  • Laptop computers