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Respond to customer complaints, taking action as necessary.
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Explain use of library facilities, resources, equipment, and services, and provide information about library policies.
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Maintain hardware and software, including computers, media equipment, scanners, color copiers, and color laser printers.
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Analyze patrons' requests to determine needed information and assist in furnishing or locating that information.
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Compile lists of books, periodicals, articles, and audio-visual materials on particular subjects.
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Confer with teachers to select course materials and to determine which training aids are best suited to particular grade levels.
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Engage in professional development activities, such as taking continuing education classes and attending or participating in conferences, workshops, professional meetings, and associations.
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Code, classify, and catalog books, publications, films, audio-visual aids, and other library materials, based on subject matter or standard library classification systems.
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Set up, adjust, and operate audio-visual equipment, such as cameras, film and slide projectors, and recording equipment, for meetings, events, classes, seminars, and video conferences.
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Develop library policies and procedures.
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Locate unusual or unique information in response to specific requests.
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Arrange for interlibrary loans of materials not available in a particular library.
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Develop, maintain, and troubleshoot information access aids, such as databases, annotated bibliographies, Web pages, electronic pathfinders, software programs, and online tutorials.
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Confer with colleagues, faculty, and community members and organizations to conduct informational programs, make collection decisions, and determine library services to offer.
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Check books in and out of the library.
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Plan and teach classes on topics such as information literacy, library instruction, and technology use.
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Search standard reference materials, including online sources and the Internet, to answer patrons' reference questions.
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Review and evaluate materials, using book reviews, catalogs, faculty recommendations, and current holdings to select and order print, audio-visual, and electronic resources.
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Represent library or institution on internal and external committees.
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Teach library patrons basic computer skills, such as searching computerized databases.
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Assemble and arrange display materials.
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Evaluate materials to determine outdated or unused items to be discarded.
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Maintain inventory of audio-visual equipment.
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Train faculty and media staff on the use of software and audio-visual equipment.
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Direct and train library staff in duties, such as receiving, shelving, researching, cataloging, and equipment use.
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Plan and deliver client-centered programs and services, such as special services for corporate clients, storytelling for children, newsletters, or programs for special groups.
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Troubleshoot problems with audio-visual equipment.
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Evaluate vendor products and performance, negotiate contracts, and place orders.
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Supervise daily library operations, budgeting, planning, and personnel activities, such as hiring, training, scheduling, and performance evaluations.
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Keep up-to-date records of circulation and materials, maintain inventory, and correct cataloging errors.