Will “Ocean Freight Customer Relation Specialist” be Replaced By Robots? 🤔
Unknown Chance of Automation
Sadly, the research paper did not provide any information about this occupation. Maybe have a look at our directory?
Job Description
Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
Job Details
- The SOC (Standard Occupational Classification) code is 43-5011.01
☝️ Information based on the reference occupation “Freight Forwarders”.
Also Known As…
- Freight Forwarders
- Special Services Agent
- Route Specialist
- Relocation Coordinator
- Ocean Forwarder
- Ocean Export Coordinator
- GSA Coordinator
- Export Coordinator
- Air Export Coordinator
- Air Export Agent
- Account Manager
- Transportation Technician
- Transportation Clerk
- Ocean Transportation Intermediary
- Ocean Freight Manager
- Ocean Freight Forwarder
- Logistics Technician
- International Freight Forwarder
- Import/Export Freight Forwarder
- Import Export Clerk
- Freight Router
- Freight Forwarder
- Export Freight Specialist
- Export Freight Manager
- Export Freight Clerk
- Domestic Freight Forwarder
- Air/Ocean Export Clerk
- Air Cargo Agent
Tasks for “Ocean Freight Customer Relation Specialist”
- Arrange delivery or storage of goods at destinations.
- Verify adherence of documentation to customs, insurance, or regulatory requirements.
- Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.
- Provide detailed port information to importers or exporters.
- Reserve necessary space on ships, aircraft, trains, or trucks.
- Select shipment routes, based on nature of goods shipped, transit times, or security needs.
- Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.
- Calculate weight, volume, or cost of goods to be moved.
- Recommend shipping solutions to minimize cost or environmental impacts.
- Prepare shipping documentation, such as including bills of lading, packing lists, dock receipts, or certificates of origin.
- Consider environmental sustainability factors when determining merchandise packing methods.
- Consolidate loads with a common destination to reduce costs to individual shippers.
- Arrange for applicable duties, taxes, or paperwork for customs clearance.
- Verify proper packaging and labeling of exported goods.
- Determine efficient and cost-effective methods of moving goods from one location to another.
- Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
- Review the environmental records of freight carriers to inform shipping decisions.
- Pay or arrange for payment of freight or insurance fees or other charges.
- Provide shipment status notification to exporters, consignees, or insurers.
- Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.
- Negotiate shipping rates with freight carriers.
- Complete customs paperwork.
- Keep records of goods dispatched or received.
- Make arrangements with customs brokers to facilitate the passage of goods through customs.
- Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
- Monitor or record locations of goods in transit.
- Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts.
- Obtain or arrange cargo insurance.
- Analyze shipping routes to determine how to minimize environmental impact.
- Assist clients in obtaining insurance reimbursements.
- Prepare invoices or cost quotations for freight transportation.
Related Technology & Tools
- Laser facsimile machines
- Desktop computers
- Multi-line telephone systems
- Laptop computers
- Personal computers
- RedBerry Logistics
- Tailwind Management Systems Tailwind
- Kewill Global Trade and Logistics
- CEDAS Gateway
- Riege Software International Procars
- Microsoft Excel
- TMW Enterprise Transportation Management Systems
- SAP
- Arcline ArcFreight
- Web browser software
- Microsoft Office
- Package tracking software
- Microsoft Outlook
- AESDirect
- CargoWise ediEnterprise
- Manufacturing resource planning MRP software
- IES Ecellerate
- Oracle JD Edwards EnterpriseOne
- Email software
- QuestaWeb TradeMaster QW
- Microsoft Word
- Star Tec Software Hercules Export