Will “Special Services Agent” be Replaced By Robots? 🤔
Unknown Chance of Automation
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Job Description
Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
Job Details
- The SOC (Standard Occupational Classification) code is 43-5011.01
☝️ Information based on the reference occupation “Freight Forwarders”.
Also Known As…
- Freight Forwarders
- Route Specialist
- Relocation Coordinator
- Ocean Forwarder
- Ocean Export Coordinator
- GSA Coordinator
- Export Coordinator
- Air Export Coordinator
- Air Export Agent
- Account Manager
- Transportation Technician
- Transportation Clerk
- Special Services Agent
- Ocean Transportation Intermediary
- Ocean Freight Manager
- Ocean Freight Forwarder
- Ocean Freight Customer Relation Specialist
- Logistics Technician
- International Freight Forwarder
- Import/Export Freight Forwarder
- Import Export Clerk
- Freight Router
- Freight Forwarder
- Export Freight Specialist
- Export Freight Manager
- Export Freight Clerk
- Domestic Freight Forwarder
- Air/Ocean Export Clerk
- Air Cargo Agent
Tasks for “Special Services Agent”
- Consider environmental sustainability factors when determining merchandise packing methods.
- Negotiate shipping rates with freight carriers.
- Provide detailed port information to importers or exporters.
- Calculate weight, volume, or cost of goods to be moved.
- Review the environmental records of freight carriers to inform shipping decisions.
- Analyze shipping routes to determine how to minimize environmental impact.
- Obtain or arrange cargo insurance.
- Monitor or record locations of goods in transit.
- Select shipment routes, based on nature of goods shipped, transit times, or security needs.
- Recommend shipping solutions to minimize cost or environmental impacts.
- Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.
- Keep records of goods dispatched or received.
- Prepare invoices or cost quotations for freight transportation.
- Make arrangements with customs brokers to facilitate the passage of goods through customs.
- Arrange for applicable duties, taxes, or paperwork for customs clearance.
- Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts.
- Reserve necessary space on ships, aircraft, trains, or trucks.
- Pay or arrange for payment of freight or insurance fees or other charges.
- Assist clients in obtaining insurance reimbursements.
- Consolidate loads with a common destination to reduce costs to individual shippers.
- Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.
- Provide shipment status notification to exporters, consignees, or insurers.
- Arrange delivery or storage of goods at destinations.
- Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.
- Prepare shipping documentation, such as including bills of lading, packing lists, dock receipts, or certificates of origin.
- Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
- Determine efficient and cost-effective methods of moving goods from one location to another.
- Verify adherence of documentation to customs, insurance, or regulatory requirements.
- Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
- Verify proper packaging and labeling of exported goods.
- Complete customs paperwork.
Related Technology & Tools
- Desktop computers
- Laser facsimile machines
- Laptop computers
- Multi-line telephone systems
- Personal computers
- Microsoft Excel
- Oracle JD Edwards EnterpriseOne
- QuestaWeb TradeMaster QW
- Package tracking software
- Star Tec Software Hercules Export
- Manufacturing resource planning MRP software
- Microsoft Office
- Tailwind Management Systems Tailwind
- IES Ecellerate
- AESDirect
- CEDAS Gateway
- Microsoft Word
- Microsoft Outlook
- TMW Enterprise Transportation Management Systems
- CargoWise ediEnterprise
- Web browser software
- Kewill Global Trade and Logistics
- Email software
- Arcline ArcFreight
- SAP
- RedBerry Logistics
- Riege Software International Procars