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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Desktop Support Technician”
- Analyze equipment performance records to determine the need for repair or replacement.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Confer with network users about how to solve existing system problems.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform data backups and disaster recovery operations.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Train people in computer system use.
- Maintain an inventory of parts for emergency repairs.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Configure, monitor, and maintain email applications or virus protection software.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Design, configure, and test computer hardware, networking software and operating system software.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Load computer tapes and disks, and install software and printer paper or forms.
Related Technology & Tools
- Cable verifiers
- Wire crimpers
- Desktop computers
- Load balancers
- Tape libraries
- Mainframe computers
- Optical spectrum analyzers
- T-Birds
- Network analyzers
- Punchdown tools
- Network switches
- Optical time domain reflectometers OTDR
- Computer tool kits
- Power meters
- Notebook computers
- Communications analyzers
- Synchronous optical network SONET analyzers
- Protocol analyzers
- Redundant array of independent disks RAID systems
- Asynchronous transfer mode ATM analyzers
- Powerline monitors
- Screwdrivers
- Bit error rate testers BERT
- Network shutdown software
- OpenService Open NerveCenter
- Remote desktop control software
- Network traffic probe software
- Symantec
- Blackbaud The Raiser's Edge
- Blackboard
- Apache HTTP Server
- SAP
- PHP: Hypertext Preprocessor
- Management information base MIB software
- Hewlett Packard HP-UX
- Virtual network computing VNC software
- Microsoft PowerShell
- Mac HelpMate
- Snort
- Oracle PL/SQL
- Oracle JDBC
- CA Erwin Data Modeler
- Microsoft Visual Basic Scripting Edition VBScript
- Password management software
- SAP Business Objects
- Job control language JCL
- Apache Tomcat
- Active directory software
- TKSoftware
- Adexa eGPS Suite
- Multi-router traffic grapher MRTG software
- Tcpdump
- IBM InfoSphere DataStage
- Microsoft Windows Terminal Services Access Manager
- Network intrusion prevention systems NIPS
- Oracle Business Intelligence Enterprise Edition
- Data entry software
- Network intrusion detection software
- Wireshark
- Dynamic hypertext markup language DHTML
- Secure shell SSH software
- Quest BigBrother
- MongoDB
- Veritas NetBackup
- Enterprise resource planning ERP software
- Microsoft SQL Server Reporting Services
- Novell NetWare Management Station
- Oracle Hyperion
- Encryption software
- MySQL
- Oracle PeopleSoft Financials
- Microsoft Visio
- Shell script
- UNIX
- Online traffic calculator software
- IBM Director
- Oracle Net Manager
- Advanced business application programming ABAP
- Simple network management protocol SNMP software
- IBM Power Systems software
- Microsoft Dynamics GP
- Oracle JavaServer Pages JSP
- Hewlett-Packard HP Network Node Manager
- IBM Cognos Impromptu
- Microsoft Windows Sysprep
- Network and application load and performance testing software
- Microsoft .NET Framework
- Microsoft PowerPoint
- Microsoft Access
- Relational database management software
- Root cause analysis software
- Qlik Tech QlikView
- Network availability monitoring software
- Network traffic flow monitoring and analysis software
- Microsoft Dynamics
- Oracle Solaris
- Tableau
- Oracle E-Business Suite Financials
- Help desk software
- Red Hat Enterprise Linux
- Oracle Java
- Oracle JD Edwards EnterpriseOne
- Common business oriented language COBOL
- Extensible HyperText Markup Language XHTML
- Adobe Systems Adobe Dreamweaver
- Access management software
- JavaScript
- Application management software
- Apache Cassandra
- Apache Subversion SVN
- Microsoft ActiveX
- C
- Ruby on Rails
- Network addressable storage NAS software
- Microsoft Office
- Ping Identity
- Swift
- Human resource management software HRMS
- Enterprise JavaBeans
- Network and system vulnerability assessment software
- Adobe Systems Adobe Acrobat
- Micromuse NetCool
- SAS
- Practical extraction and reporting language Perl
- Virtual private networking VPN software
- SolarWinds
- Remote monitoring software
- Microsoft Outlook
- Firewall software
- C++
- LAMP Stack
- Splunk Enterprise
- Structured query language SQL
- Cisco Systems CiscoWorks
- Delphi Technology
- Git
- Customer information control system CICS
- Microsoft SQL Server
- IBM NetView
- IBM Domino
- Apache Struts
- Dassault Systemes CATIA
- Open source routing protocols OSPF
- Perforce Helix software
- Network and component performance analysis software
- Intrusion prevention system IPS
- Network, server and operating system optimization software
- LogMatrix NerveCenter
- Berkeley Internet Domain Name BIND
- PostgreSQL
- Computer based training software
- Hewlett Packard LoadRunner
- Symantec Ghost Solution Suite
- Red Hat WildFly
- Apache Hadoop
- Transact-SQL
- IBM Notes
- Network management software
- Apache Hive
- Ruby
- Oracle WebLogic Server
- Microsoft Visual Studio
- VMWare
- Microsoft Exchange Server
- AJAX
- Diagramming software
- System and data disaster recovery software
- Configuration management software
- Microsoft Project
- Python
- Computer aided design and drafting CADD software
- Sybase
- Atlassian JIRA
- Ethereal
- Honeypot
- Network modeling, mapping, and analysis software
- Drupal
- Packet tracing software
- IBM WebSphere
- Integrated development environment IDE software
- Security incident management software
- Hypertext markup language HTML
- Teradata Database
- MicroStrategy
- Microsoft Publisher
- Puppet
- Microsoft SharePoint
- Apache Maven
- Oracle PeopleSoft
- Element management software
- Systems and applications migration software
- SAP Crystal Reports
- Operating system process control software
- Quest Foglight
- Apache Pig
- Systems integration software
- NoSQL
- Enterprise application integration EAI software
- Tivoli
- Adobe Systems Adobe Flash
- Microsoft Visual Basic
- Microsoft Excel
- Citrix
- Extensible markup language XML
- C#
- StataCorp Stata
- Citrix XenApp
- Patch and update management software
- McAfee
- ESRI ArcGIS software
- Network address management software
- Automated installation software
- Command interpreters
- KornShell
- NetSuite ERP
- Epic Systems
- Computer system diagnostics software
- Virtual local area network management software
- Storage area network SAN software
- Ubuntu
- Root kit detection software
- FileMaker Pro
- Oracle Fusion Applications
- Apache Solr
- Requirements management software
- Packet filter software
- Lavalys Everest
- Linux
- Dynamic host configuration protocol DHCP
- Dartware InterMapper
- Oracle Primavera Enterprise Project Portfolio Management
- Eclipse IDE
- Network documentation software
- Optical network management software
- Nagios
- Domain name system DNS
- Zabbix
- Node.js