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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Desktop Support Technician”
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Design, configure, and test computer hardware, networking software and operating system software.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Analyze equipment performance records to determine the need for repair or replacement.
- Maintain an inventory of parts for emergency repairs.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Load computer tapes and disks, and install software and printer paper or forms.
- Configure, monitor, and maintain email applications or virus protection software.
- Train people in computer system use.
- Confer with network users about how to solve existing system problems.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Perform data backups and disaster recovery operations.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Perform routine network startup and shutdown procedures, and maintain control records.
Related Technology & Tools
- Optical time domain reflectometers OTDR
- Power meters
- Punchdown tools
- Synchronous optical network SONET analyzers
- Asynchronous transfer mode ATM analyzers
- Bit error rate testers BERT
- Wire crimpers
- Optical spectrum analyzers
- Network switches
- Desktop computers
- Network analyzers
- Notebook computers
- Mainframe computers
- Screwdrivers
- Computer tool kits
- Load balancers
- T-Birds
- Cable verifiers
- Protocol analyzers
- Powerline monitors
- Redundant array of independent disks RAID systems
- Tape libraries
- Communications analyzers
- CA Erwin Data Modeler
- Quest Foglight
- Microsoft SharePoint
- Remote monitoring software
- Integrated development environment IDE software
- Network, server and operating system optimization software
- Git
- Hewlett Packard HP-UX
- C
- IBM NetView
- Systems and applications migration software
- Apache Pig
- Nagios
- Computer aided design and drafting CADD software
- Management information base MIB software
- Tableau
- Tivoli
- C++
- Blackbaud The Raiser's Edge
- Extensible markup language XML
- Blackboard
- Microsoft SQL Server
- Network and application load and performance testing software
- Perforce Helix software
- Application management software
- Qlik Tech QlikView
- Adobe Systems Adobe Dreamweaver
- Eclipse IDE
- Password management software
- Human resource management software HRMS
- Network modeling, mapping, and analysis software
- Online traffic calculator software
- SolarWinds
- Splunk Enterprise
- StataCorp Stata
- IBM WebSphere
- Packet filter software
- Ruby on Rails
- Berkeley Internet Domain Name BIND
- Virtual private networking VPN software
- Intrusion prevention system IPS
- Data entry software
- Adobe Systems Adobe Flash
- Network traffic flow monitoring and analysis software
- Cisco Systems CiscoWorks
- KornShell
- Network availability monitoring software
- Oracle Primavera Enterprise Project Portfolio Management
- IBM InfoSphere DataStage
- FileMaker Pro
- Microsoft Windows Terminal Services Access Manager
- OpenService Open NerveCenter
- C#
- Microsoft Dynamics GP
- Dassault Systemes CATIA
- Oracle PeopleSoft Financials
- MicroStrategy
- Ping Identity
- Computer based training software
- TKSoftware
- Microsoft Project
- PHP: Hypertext Preprocessor
- Oracle E-Business Suite Financials
- Linux
- Microsoft ActiveX
- Oracle WebLogic Server
- Microsoft Visual Studio
- Security incident management software
- Enterprise application integration EAI software
- Honeypot
- Virtual network computing VNC software
- LAMP Stack
- Domain name system DNS
- Remote desktop control software
- Apache Maven
- Microsoft .NET Framework
- Hypertext markup language HTML
- Virtual local area network management software
- Network management software
- Microsoft Visio
- Microsoft Visual Basic
- Network traffic probe software
- Micromuse NetCool
- Configuration management software
- LogMatrix NerveCenter
- Symantec Ghost Solution Suite
- Active directory software
- NetSuite ERP
- Transact-SQL
- Microsoft Windows Sysprep
- Command interpreters
- Tcpdump
- Root cause analysis software
- Simple network management protocol SNMP software
- Optical network management software
- Microsoft Dynamics
- Apache Solr
- Secure shell SSH software
- Delphi Technology
- Mac HelpMate
- SAP Crystal Reports
- Open source routing protocols OSPF
- Ruby
- Adexa eGPS Suite
- Oracle JDBC
- Network and component performance analysis software
- Enterprise resource planning ERP software
- Element management software
- MySQL
- Python
- Apache HTTP Server
- Microsoft SQL Server Reporting Services
- Network intrusion detection software
- Packet tracing software
- Adobe Systems Adobe Acrobat
- Dynamic hypertext markup language DHTML
- Storage area network SAN software
- Network addressable storage NAS software
- Microsoft Access
- Oracle Solaris
- Apache Cassandra
- Dynamic host configuration protocol DHCP
- Structured query language SQL
- UNIX
- Help desk software
- Multi-router traffic grapher MRTG software
- Zabbix
- Hewlett Packard LoadRunner
- Oracle Java
- Quest BigBrother
- Red Hat WildFly
- Oracle PL/SQL
- AJAX
- Apache Struts
- Oracle JD Edwards EnterpriseOne
- Hewlett-Packard HP Network Node Manager
- ESRI ArcGIS software
- Node.js
- Oracle Net Manager
- Apache Hadoop
- VMWare
- Job control language JCL
- SAS
- Network intrusion prevention systems NIPS
- JavaScript
- Oracle PeopleSoft
- Microsoft Visual Basic Scripting Edition VBScript
- Oracle Fusion Applications
- Citrix
- Veritas NetBackup
- Microsoft Excel
- Oracle Hyperion
- Automated installation software
- Epic Systems
- Advanced business application programming ABAP
- Extensible HyperText Markup Language XHTML
- Common business oriented language COBOL
- Swift
- Apache Subversion SVN
- Enterprise JavaBeans
- Systems integration software
- Puppet
- Microsoft Publisher
- Teradata Database
- Operating system process control software
- Wireshark
- Diagramming software
- IBM Notes
- Red Hat Enterprise Linux
- SAP Business Objects
- Ubuntu
- Oracle JavaServer Pages JSP
- Dartware InterMapper
- PostgreSQL
- Sybase
- Oracle Business Intelligence Enterprise Edition
- Network and system vulnerability assessment software
- Encryption software
- NoSQL
- Microsoft PowerShell
- IBM Cognos Impromptu
- Relational database management software
- Lavalys Everest
- Firewall software
- System and data disaster recovery software
- SAP
- IBM Domino
- Network documentation software
- Snort
- Requirements management software
- Citrix XenApp
- Root kit detection software
- Access management software
- Microsoft Outlook
- Novell NetWare Management Station
- Network shutdown software
- IBM Director
- IBM Power Systems software
- Symantec
- Apache Tomcat
- Network address management software
- Practical extraction and reporting language Perl
- Microsoft Exchange Server
- Patch and update management software
- Computer system diagnostics software
- Apache Hive
- Atlassian JIRA
- McAfee
- Ethereal
- MongoDB
- Microsoft PowerPoint
- Shell script
- Microsoft Office
- Drupal
- Customer information control system CICS