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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Network Support Manager”
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Configure, monitor, and maintain email applications or virus protection software.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Train people in computer system use.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Confer with network users about how to solve existing system problems.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Analyze equipment performance records to determine the need for repair or replacement.
- Maintain an inventory of parts for emergency repairs.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Load computer tapes and disks, and install software and printer paper or forms.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Design, configure, and test computer hardware, networking software and operating system software.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Maintain logs related to network functions, as well as maintenance and repair records.
Related Technology & Tools
- Network switches
- Cable verifiers
- Punchdown tools
- Asynchronous transfer mode ATM analyzers
- Tape libraries
- Powerline monitors
- Wire crimpers
- Optical spectrum analyzers
- Screwdrivers
- T-Birds
- Network analyzers
- Computer tool kits
- Redundant array of independent disks RAID systems
- Power meters
- Mainframe computers
- Protocol analyzers
- Optical time domain reflectometers OTDR
- Desktop computers
- Bit error rate testers BERT
- Load balancers
- Synchronous optical network SONET analyzers
- Notebook computers
- Communications analyzers
- Customer information control system CICS
- Apache Struts
- Application management software
- SAP
- NoSQL
- Virtual network computing VNC software
- Domain name system DNS
- NetSuite ERP
- Optical network management software
- Integrated development environment IDE software
- Sybase
- Element management software
- C
- Microsoft Visio
- Extensible HyperText Markup Language XHTML
- Microsoft Access
- Teradata Database
- Dassault Systemes CATIA
- Systems and applications migration software
- LogMatrix NerveCenter
- Human resource management software HRMS
- Quest Foglight
- OpenService Open NerveCenter
- Packet tracing software
- Requirements management software
- Git
- VMWare
- Microsoft Windows Terminal Services Access Manager
- Management information base MIB software
- Network and application load and performance testing software
- TKSoftware
- CA Erwin Data Modeler
- Network intrusion prevention systems NIPS
- Veritas NetBackup
- Microsoft .NET Framework
- Tcpdump
- Lavalys Everest
- Dynamic hypertext markup language DHTML
- Apache Maven
- Online traffic calculator software
- Cisco Systems CiscoWorks
- FileMaker Pro
- Wireshark
- SolarWinds
- Network modeling, mapping, and analysis software
- Delphi Technology
- IBM InfoSphere DataStage
- Practical extraction and reporting language Perl
- Microsoft Project
- IBM Power Systems software
- Honeypot
- Oracle PL/SQL
- KornShell
- Red Hat WildFly
- Structured query language SQL
- PostgreSQL
- SAS
- Oracle E-Business Suite Financials
- Patch and update management software
- Remote monitoring software
- Citrix XenApp
- C#
- Simple network management protocol SNMP software
- Oracle Net Manager
- JavaScript
- Transact-SQL
- Shell script
- Oracle PeopleSoft
- Command interpreters
- Network traffic probe software
- IBM Director
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- Microsoft PowerPoint
- Computer aided design and drafting CADD software
- Apache Hadoop
- Snort
- IBM NetView
- Systems integration software
- Oracle Hyperion
- Quest BigBrother
- Encryption software
- Secure shell SSH software
- Dynamic host configuration protocol DHCP
- Microsoft Visual Basic
- Diagramming software
- Microsoft Windows Sysprep
- Mac HelpMate
- Adobe Systems Adobe Flash
- Advanced business application programming ABAP
- Security incident management software
- IBM Domino
- Network addressable storage NAS software
- Drupal
- Computer system diagnostics software
- Automated installation software
- Oracle JavaServer Pages JSP
- Ruby
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- Storage area network SAN software
- Microsoft Visual Basic Scripting Edition VBScript
- Dartware InterMapper
- MicroStrategy
- Root kit detection software
- Multi-router traffic grapher MRTG software
- StataCorp Stata
- Micromuse NetCool
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- Network shutdown software
- Microsoft Office
- Microsoft Publisher
- Virtual local area network management software
- Adexa eGPS Suite
- Root cause analysis software
- Puppet
- Epic Systems
- Apache Tomcat
- Microsoft SQL Server
- Novell NetWare Management Station
- Eclipse IDE
- Job control language JCL
- Microsoft ActiveX
- Intrusion prevention system IPS
- Data entry software
- Citrix
- Network and system vulnerability assessment software
- Tivoli
- Linux
- Oracle Fusion Applications
- MongoDB
- AJAX
- Microsoft Dynamics
- Active directory software
- Adobe Systems Adobe Dreamweaver
- Remote desktop control software
- Oracle JD Edwards EnterpriseOne
- Ruby on Rails
- Oracle PeopleSoft Financials
- Python
- IBM WebSphere
- IBM Notes
- MySQL
- Adobe Systems Adobe Acrobat
- Apache Pig
- Hewlett-Packard HP Network Node Manager
- Packet filter software
- Oracle Java
- Relational database management software
- Perforce Helix software
- Microsoft Outlook
- Symantec
- Network management software
- LAMP Stack
- Blackboard
- C++
- Extensible markup language XML
- Common business oriented language COBOL
- Computer based training software
- Microsoft Visual Studio
- Swift
- Atlassian JIRA
- Network documentation software
- Configuration management software
- Network address management software
- Microsoft Excel
- Hypertext markup language HTML
- Password management software
- UNIX
- Microsoft Dynamics GP
- ESRI ArcGIS software
- Splunk Enterprise
- Network traffic flow monitoring and analysis software
- Access management software
- Microsoft SharePoint
- Ubuntu
- Firewall software
- Nagios
- Red Hat Enterprise Linux
- Apache Solr
- Help desk software
- Ping Identity
- Oracle Business Intelligence Enterprise Edition
- IBM Cognos Impromptu
- Berkeley Internet Domain Name BIND
- Enterprise JavaBeans
- Microsoft PowerShell
- Symantec Ghost Solution Suite
- Network availability monitoring software
- SAP Business Objects
- Network and component performance analysis software
- Apache HTTP Server
- Enterprise resource planning ERP software
- Apache Hive
- Operating system process control software
- Oracle JDBC
- Apache Subversion SVN
- Ethereal
- Network, server and operating system optimization software
- Microsoft SQL Server Reporting Services
- System and data disaster recovery software
- Oracle Primavera Enterprise Project Portfolio Management
- Qlik Tech QlikView
- McAfee
- SAP Crystal Reports
- PHP: Hypertext Preprocessor
- Tableau
- Oracle Solaris
- Node.js
- Hewlett Packard HP-UX
- Microsoft Exchange Server
- Oracle WebLogic Server
- Network intrusion detection software
- Open source routing protocols OSPF
- Apache Cassandra
- Enterprise application integration EAI software
- Zabbix