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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Technical Support Engineer”
- Perform routine network startup and shutdown procedures, and maintain control records.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Confer with network users about how to solve existing system problems.
- Analyze equipment performance records to determine the need for repair or replacement.
- Perform data backups and disaster recovery operations.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Configure, monitor, and maintain email applications or virus protection software.
- Train people in computer system use.
- Maintain an inventory of parts for emergency repairs.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Design, configure, and test computer hardware, networking software and operating system software.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Load computer tapes and disks, and install software and printer paper or forms.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Related Technology & Tools
- Optical time domain reflectometers OTDR
- Communications analyzers
- Redundant array of independent disks RAID systems
- Network switches
- Notebook computers
- Wire crimpers
- Load balancers
- Optical spectrum analyzers
- Powerline monitors
- Synchronous optical network SONET analyzers
- Screwdrivers
- T-Birds
- Network analyzers
- Bit error rate testers BERT
- Power meters
- Desktop computers
- Mainframe computers
- Protocol analyzers
- Tape libraries
- Cable verifiers
- Punchdown tools
- Computer tool kits
- Asynchronous transfer mode ATM analyzers
- Structured query language SQL
- Oracle PL/SQL
- Red Hat WildFly
- Network intrusion prevention systems NIPS
- Cisco Systems CiscoWorks
- Active directory software
- Microsoft Windows Sysprep
- Symantec Ghost Solution Suite
- Swift
- Microsoft Dynamics
- Network modeling, mapping, and analysis software
- Dynamic hypertext markup language DHTML
- Oracle WebLogic Server
- Microsoft Publisher
- Oracle Net Manager
- Storage area network SAN software
- Simple network management protocol SNMP software
- SAS
- IBM Director
- Intrusion prevention system IPS
- Microsoft .NET Framework
- Online traffic calculator software
- Microsoft Excel
- PHP: Hypertext Preprocessor
- IBM Domino
- Microsoft PowerPoint
- Firewall software
- Splunk Enterprise
- Password management software
- TKSoftware
- Adobe Systems Adobe Dreamweaver
- Relational database management software
- Microsoft ActiveX
- Oracle Hyperion
- Microsoft Access
- Human resource management software HRMS
- Microsoft Exchange Server
- Delphi Technology
- Apache Tomcat
- Apache Hadoop
- Teradata Database
- IBM Notes
- Drupal
- Microsoft Project
- Enterprise resource planning ERP software
- Apache Cassandra
- Domain name system DNS
- Hypertext markup language HTML
- Micromuse NetCool
- Microsoft Visual Basic Scripting Edition VBScript
- Requirements management software
- Node.js
- Symantec
- Mac HelpMate
- Linux
- Microsoft Windows Terminal Services Access Manager
- UNIX
- Application management software
- IBM InfoSphere DataStage
- Microsoft SharePoint
- Nagios
- C++
- Wireshark
- Snort
- Apache Maven
- Oracle PeopleSoft Financials
- Adexa eGPS Suite
- Hewlett Packard HP-UX
- Novell NetWare Management Station
- Network addressable storage NAS software
- Network documentation software
- Transact-SQL
- Diagramming software
- Dynamic host configuration protocol DHCP
- Root kit detection software
- Quest Foglight
- Extensible markup language XML
- NoSQL
- VMWare
- Ubuntu
- SAP Crystal Reports
- Systems and applications migration software
- Apache Subversion SVN
- Configuration management software
- Shell script
- Patch and update management software
- Apache HTTP Server
- Oracle E-Business Suite Financials
- Network address management software
- Microsoft SQL Server
- IBM WebSphere
- Lavalys Everest
- C
- Citrix
- Oracle Java
- Network and application load and performance testing software
- Remote monitoring software
- Integrated development environment IDE software
- SolarWinds
- Remote desktop control software
- Oracle Business Intelligence Enterprise Edition
- Ruby on Rails
- StataCorp Stata
- Microsoft Visual Basic
- SAP Business Objects
- FileMaker Pro
- AJAX
- Network and system vulnerability assessment software
- Element management software
- Oracle Primavera Enterprise Project Portfolio Management
- IBM NetView
- Packet filter software
- Microsoft PowerShell
- Packet tracing software
- Network traffic flow monitoring and analysis software
- Perforce Helix software
- Ruby
- Apache Hive
- Berkeley Internet Domain Name BIND
- Eclipse IDE
- Microsoft Visual Studio
- Job control language JCL
- Virtual private networking VPN software
- Microsoft Dynamics GP
- PostgreSQL
- Management information base MIB software
- Zabbix
- Honeypot
- Network shutdown software
- Hewlett-Packard HP Network Node Manager
- Ethereal
- Dassault Systemes CATIA
- Optical network management software
- Data entry software
- Computer system diagnostics software
- ESRI ArcGIS software
- Computer based training software
- McAfee
- Oracle JD Edwards EnterpriseOne
- Network intrusion detection software
- Oracle Fusion Applications
- Security incident management software
- Tcpdump
- Systems integration software
- Red Hat Enterprise Linux
- Oracle JDBC
- Microsoft Visio
- Oracle JavaServer Pages JSP
- Practical extraction and reporting language Perl
- Qlik Tech QlikView
- Network availability monitoring software
- Atlassian JIRA
- Network and component performance analysis software
- Advanced business application programming ABAP
- MySQL
- Blackboard
- Quest BigBrother
- CA Erwin Data Modeler
- JavaScript
- Puppet
- Adobe Systems Adobe Acrobat
- Enterprise application integration EAI software
- Citrix XenApp
- System and data disaster recovery software
- Microsoft Office
- Epic Systems
- LogMatrix NerveCenter
- Microsoft Outlook
- Virtual local area network management software
- Virtual network computing VNC software
- NetSuite ERP
- Automated installation software
- Common business oriented language COBOL
- IBM Cognos Impromptu
- Tivoli
- Apache Solr
- Multi-router traffic grapher MRTG software
- Customer information control system CICS
- C#
- Network, server and operating system optimization software
- Network traffic probe software
- Hewlett Packard LoadRunner
- SAP
- Encryption software
- Veritas NetBackup
- MongoDB
- Network management software
- MicroStrategy
- LAMP Stack
- Oracle Solaris
- Enterprise JavaBeans
- Secure shell SSH software
- Sybase
- Tableau
- Adobe Systems Adobe Flash
- Microsoft SQL Server Reporting Services
- Apache Pig
- Extensible HyperText Markup Language XHTML
- Computer aided design and drafting CADD software
- Python
- Access management software
- Blackbaud The Raiser's Edge
- Ping Identity
- KornShell
- Git
- Apache Struts
- Open source routing protocols OSPF
- IBM Power Systems software
- Help desk software
- Root cause analysis software
- OpenService Open NerveCenter
- Command interpreters
- Dartware InterMapper
- Operating system process control software
- Oracle PeopleSoft