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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Support Administrator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Technical Support Engineer”
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Configure, monitor, and maintain email applications or virus protection software.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Perform data backups and disaster recovery operations.
- Confer with network users about how to solve existing system problems.
- Analyze equipment performance records to determine the need for repair or replacement.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Train people in computer system use.
- Load computer tapes and disks, and install software and printer paper or forms.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Maintain an inventory of parts for emergency repairs.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Design, configure, and test computer hardware, networking software and operating system software.
Related Technology & Tools
- Network switches
- T-Birds
- Communications analyzers
- Punchdown tools
- Notebook computers
- Powerline monitors
- Bit error rate testers BERT
- Redundant array of independent disks RAID systems
- Cable verifiers
- Protocol analyzers
- Network analyzers
- Mainframe computers
- Desktop computers
- Power meters
- Computer tool kits
- Load balancers
- Asynchronous transfer mode ATM analyzers
- Optical spectrum analyzers
- Tape libraries
- Synchronous optical network SONET analyzers
- Optical time domain reflectometers OTDR
- Screwdrivers
- Wire crimpers
- Qlik Tech QlikView
- Microsoft Visio
- Microsoft Project
- Packet tracing software
- Domain name system DNS
- Apache Maven
- AJAX
- Microsoft Outlook
- Wireshark
- Configuration management software
- Linux
- Lavalys Everest
- Swift
- Virtual private networking VPN software
- Dassault Systemes CATIA
- Oracle JDBC
- Oracle Java
- Splunk Enterprise
- Epic Systems
- Oracle PeopleSoft
- SolarWinds
- Oracle Net Manager
- Microsoft Exchange Server
- Adobe Systems Adobe Acrobat
- Extensible markup language XML
- Simple network management protocol SNMP software
- Blackbaud The Raiser's Edge
- Secure shell SSH software
- Encryption software
- Citrix
- Apache Hive
- Micromuse NetCool
- LogMatrix NerveCenter
- Teradata Database
- Hewlett-Packard HP Network Node Manager
- Node.js
- PostgreSQL
- Help desk software
- Advanced business application programming ABAP
- Microsoft Office
- Online traffic calculator software
- IBM InfoSphere DataStage
- Extensible HyperText Markup Language XHTML
- Oracle Primavera Enterprise Project Portfolio Management
- Requirements management software
- Root cause analysis software
- Oracle Business Intelligence Enterprise Edition
- McAfee
- Computer based training software
- Apache Struts
- Security incident management software
- LAMP Stack
- IBM Cognos Impromptu
- Apache Subversion SVN
- Virtual network computing VNC software
- Microsoft ActiveX
- Open source routing protocols OSPF
- IBM Power Systems software
- Transact-SQL
- Apache Hadoop
- Microsoft PowerPoint
- Apache Tomcat
- Microsoft SharePoint
- Network availability monitoring software
- Multi-router traffic grapher MRTG software
- Integrated development environment IDE software
- Packet filter software
- Job control language JCL
- IBM Director
- Enterprise application integration EAI software
- Citrix XenApp
- Optical network management software
- Quest BigBrother
- Microsoft Dynamics GP
- Tableau
- Microsoft SQL Server
- CA Erwin Data Modeler
- Microsoft Visual Studio
- Microsoft Access
- SAP Crystal Reports
- Enterprise JavaBeans
- Network intrusion prevention systems NIPS
- Access management software
- Firewall software
- Oracle PeopleSoft Financials
- IBM WebSphere
- Symantec Ghost Solution Suite
- Apache HTTP Server
- Network modeling, mapping, and analysis software
- Tivoli
- Apache Solr
- C
- Mac HelpMate
- Network addressable storage NAS software
- Ethereal
- Root kit detection software
- Apache Pig
- Network intrusion detection software
- Diagramming software
- Microsoft Windows Sysprep
- Dynamic host configuration protocol DHCP
- Network and component performance analysis software
- Systems and applications migration software
- Oracle Solaris
- Adobe Systems Adobe Dreamweaver
- Microsoft Visual Basic
- Password management software
- Remote monitoring software
- Snort
- Hewlett Packard HP-UX
- Automated installation software
- Puppet
- Customer information control system CICS
- Operating system process control software
- Oracle WebLogic Server
- Novell NetWare Management Station
- Drupal
- Ubuntu
- Network management software
- Git
- Microsoft Dynamics
- Microsoft Visual Basic Scripting Edition VBScript
- MySQL
- Microsoft Excel
- Adobe Systems Adobe Flash
- Shell script
- Oracle Fusion Applications
- Remote desktop control software
- Network, server and operating system optimization software
- Virtual local area network management software
- Element management software
- IBM NetView
- NetSuite ERP
- Berkeley Internet Domain Name BIND
- Nagios
- StataCorp Stata
- KornShell
- Dartware InterMapper
- System and data disaster recovery software
- Hewlett Packard LoadRunner
- Computer system diagnostics software
- Zabbix
- Red Hat WildFly
- Oracle JD Edwards EnterpriseOne
- OpenService Open NerveCenter
- Microsoft Windows Terminal Services Access Manager
- C#
- Structured query language SQL
- Oracle JavaServer Pages JSP
- Intrusion prevention system IPS
- Systems integration software
- JavaScript
- Perforce Helix software
- Network traffic probe software
- VMWare
- Active directory software
- Ping Identity
- Patch and update management software
- SAS
- ESRI ArcGIS software
- Eclipse IDE
- Network and application load and performance testing software
- SAP Business Objects
- Network and system vulnerability assessment software
- Honeypot
- NoSQL
- Red Hat Enterprise Linux
- TKSoftware
- Dynamic hypertext markup language DHTML
- C++
- Oracle PL/SQL
- Network shutdown software
- Sybase
- Atlassian JIRA
- Network address management software
- Microsoft SQL Server Reporting Services
- Veritas NetBackup
- Hypertext markup language HTML
- IBM Domino
- SAP
- Microsoft .NET Framework
- Management information base MIB software
- Storage area network SAN software
- Oracle E-Business Suite Financials
- Quest Foglight
- Ruby on Rails
- Application management software
- Command interpreters
- Human resource management software HRMS
- Network documentation software
- Common business oriented language COBOL
- Adexa eGPS Suite
- Enterprise resource planning ERP software
- Oracle Hyperion
- MicroStrategy
- Ruby
- UNIX
- IBM Notes
- Symantec
- Data entry software
- PHP: Hypertext Preprocessor
- Network traffic flow monitoring and analysis software
- Blackboard
- Microsoft Publisher
- Microsoft PowerShell
- Delphi Technology
- MongoDB
- Python
- Practical extraction and reporting language Perl
- Cisco Systems CiscoWorks
- Tcpdump
- Computer aided design and drafting CADD software
- Relational database management software
- Apache Cassandra
- FileMaker Pro