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“Network Support Administrator” will not be replaced by robots.
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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Network Support Administrator”
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform data backups and disaster recovery operations.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Train people in computer system use.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Maintain an inventory of parts for emergency repairs.
- Analyze equipment performance records to determine the need for repair or replacement.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Configure, monitor, and maintain email applications or virus protection software.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Confer with network users about how to solve existing system problems.
- Load computer tapes and disks, and install software and printer paper or forms.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Design, configure, and test computer hardware, networking software and operating system software.
- Coordinate with vendors and with company personnel to facilitate purchases.
Related Technology & Tools
- Network switches
- Optical time domain reflectometers OTDR
- Desktop computers
- T-Birds
- Network analyzers
- Wire crimpers
- Power meters
- Computer tool kits
- Redundant array of independent disks RAID systems
- Punchdown tools
- Cable verifiers
- Notebook computers
- Protocol analyzers
- Synchronous optical network SONET analyzers
- Optical spectrum analyzers
- Asynchronous transfer mode ATM analyzers
- Communications analyzers
- Mainframe computers
- Tape libraries
- Powerline monitors
- Screwdrivers
- Load balancers
- Bit error rate testers BERT
- Intrusion prevention system IPS
- Relational database management software
- Simple network management protocol SNMP software
- SAP
- Microsoft Windows Terminal Services Access Manager
- Apache Pig
- Berkeley Internet Domain Name BIND
- Epic Systems
- Application management software
- Citrix XenApp
- Apache HTTP Server
- Network and system vulnerability assessment software
- Wireshark
- Quest BigBrother
- Diagramming software
- Advanced business application programming ABAP
- Adobe Systems Adobe Dreamweaver
- Domain name system DNS
- Network and component performance analysis software
- CA Erwin Data Modeler
- Practical extraction and reporting language Perl
- IBM Domino
- Red Hat Enterprise Linux
- UNIX
- Multi-router traffic grapher MRTG software
- Oracle Net Manager
- System and data disaster recovery software
- Element management software
- Human resource management software HRMS
- Microsoft Project
- Swift
- IBM Director
- Oracle PeopleSoft
- Network documentation software
- Apache Subversion SVN
- Virtual network computing VNC software
- Linux
- Microsoft Visual Basic Scripting Edition VBScript
- NoSQL
- Git
- JavaScript
- MicroStrategy
- Network, server and operating system optimization software
- Apache Solr
- Packet filter software
- Microsoft Access
- IBM WebSphere
- Splunk Enterprise
- Management information base MIB software
- MySQL
- Network addressable storage NAS software
- SAP Business Objects
- Secure shell SSH software
- Automated installation software
- Microsoft SQL Server
- Lavalys Everest
- Dassault Systemes CATIA
- KornShell
- Microsoft Dynamics GP
- Microsoft Office
- LAMP Stack
- Remote desktop control software
- IBM Power Systems software
- Apache Maven
- OpenService Open NerveCenter
- Enterprise application integration EAI software
- Password management software
- Configuration management software
- Apache Tomcat
- Microsoft Exchange Server
- Snort
- Drupal
- IBM InfoSphere DataStage
- Computer aided design and drafting CADD software
- Network availability monitoring software
- Adobe Systems Adobe Flash
- Blackbaud The Raiser's Edge
- Patch and update management software
- Remote monitoring software
- Microsoft PowerShell
- Job control language JCL
- PHP: Hypertext Preprocessor
- Quest Foglight
- Ethereal
- Common business oriented language COBOL
- PostgreSQL
- Puppet
- Apache Cassandra
- AJAX
- Symantec Ghost Solution Suite
- Integrated development environment IDE software
- Dartware InterMapper
- Enterprise resource planning ERP software
- Data entry software
- Oracle WebLogic Server
- Micromuse NetCool
- Root cause analysis software
- Virtual local area network management software
- Requirements management software
- Adexa eGPS Suite
- Ubuntu
- Oracle Solaris
- TKSoftware
- Access management software
- Microsoft Windows Sysprep
- Oracle Fusion Applications
- Computer based training software
- Network intrusion prevention systems NIPS
- Oracle JD Edwards EnterpriseOne
- Oracle PL/SQL
- IBM NetView
- Computer system diagnostics software
- Honeypot
- C
- Mac HelpMate
- Microsoft PowerPoint
- Dynamic hypertext markup language DHTML
- Hypertext markup language HTML
- VMWare
- Microsoft Publisher
- Oracle Business Intelligence Enterprise Edition
- MongoDB
- Ruby
- Apache Struts
- Oracle Hyperion
- Oracle Primavera Enterprise Project Portfolio Management
- Microsoft SQL Server Reporting Services
- Network intrusion detection software
- Network address management software
- Node.js
- Microsoft Outlook
- C#
- Oracle JDBC
- Enterprise JavaBeans
- Ruby on Rails
- Oracle JavaServer Pages JSP
- Microsoft Excel
- Network and application load and performance testing software
- Network modeling, mapping, and analysis software
- Dynamic host configuration protocol DHCP
- Systems and applications migration software
- Nagios
- IBM Notes
- Systems integration software
- Root kit detection software
- Microsoft Dynamics
- Cisco Systems CiscoWorks
- Oracle E-Business Suite Financials
- Network shutdown software
- Microsoft Visual Studio
- Citrix
- Qlik Tech QlikView
- Command interpreters
- Help desk software
- FileMaker Pro
- Python
- Shell script
- Microsoft SharePoint
- Optical network management software
- Zabbix
- Oracle PeopleSoft Financials
- Tcpdump
- Novell NetWare Management Station
- Network traffic flow monitoring and analysis software
- Extensible HyperText Markup Language XHTML
- Online traffic calculator software
- Adobe Systems Adobe Acrobat
- IBM Cognos Impromptu
- Microsoft Visual Basic
- NetSuite ERP
- Apache Hadoop
- SolarWinds
- Atlassian JIRA
- Security incident management software
- StataCorp Stata
- Oracle Java
- Apache Hive
- Veritas NetBackup
- Microsoft ActiveX
- Tivoli
- Microsoft .NET Framework
- Hewlett Packard LoadRunner
- Packet tracing software
- Firewall software
- Teradata Database
- Network traffic probe software
- Transact-SQL
- Hewlett-Packard HP Network Node Manager
- Symantec
- LogMatrix NerveCenter
- Delphi Technology
- Structured query language SQL
- Network management software
- Sybase
- Blackboard
- SAP Crystal Reports
- Perforce Helix software
- ESRI ArcGIS software
- Open source routing protocols OSPF
- Customer information control system CICS
- Eclipse IDE
- Microsoft Visio
- Ping Identity
- Red Hat WildFly
- Extensible markup language XML
- Hewlett Packard HP-UX
- Tableau
- SAS
- Encryption software
- Storage area network SAN software
- Virtual private networking VPN software
- C++
- Operating system process control software
- Active directory software
- McAfee