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3% Chance of Automation
“Network Support Administrator” will not be replaced by robots.
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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Network Support Administrator”
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Load computer tapes and disks, and install software and printer paper or forms.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Train people in computer system use.
- Perform data backups and disaster recovery operations.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Analyze equipment performance records to determine the need for repair or replacement.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Confer with network users about how to solve existing system problems.
- Configure, monitor, and maintain email applications or virus protection software.
- Design, configure, and test computer hardware, networking software and operating system software.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Maintain an inventory of parts for emergency repairs.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Related Technology & Tools
- Notebook computers
- Tape libraries
- Redundant array of independent disks RAID systems
- Powerline monitors
- Network switches
- Asynchronous transfer mode ATM analyzers
- Protocol analyzers
- Cable verifiers
- Bit error rate testers BERT
- Computer tool kits
- Communications analyzers
- Screwdrivers
- Power meters
- Optical spectrum analyzers
- Optical time domain reflectometers OTDR
- Synchronous optical network SONET analyzers
- Wire crimpers
- Load balancers
- Mainframe computers
- Network analyzers
- T-Birds
- Punchdown tools
- Desktop computers
- Optical network management software
- Apache Struts
- UNIX
- Ping Identity
- Oracle WebLogic Server
- KornShell
- Secure shell SSH software
- Customer information control system CICS
- Simple network management protocol SNMP software
- Packet filter software
- Splunk Enterprise
- Apache Hadoop
- SAP Business Objects
- Ethereal
- Microsoft SQL Server Reporting Services
- Micromuse NetCool
- Microsoft Project
- Hewlett-Packard HP Network Node Manager
- IBM Power Systems software
- FileMaker Pro
- Oracle Net Manager
- LAMP Stack
- Python
- Oracle PeopleSoft
- Lavalys Everest
- Configuration management software
- Git
- Enterprise resource planning ERP software
- Practical extraction and reporting language Perl
- Shell script
- Oracle JDBC
- NoSQL
- PHP: Hypertext Preprocessor
- Node.js
- Adobe Systems Adobe Dreamweaver
- Automated installation software
- Access management software
- Enterprise JavaBeans
- Enterprise application integration EAI software
- IBM NetView
- Microsoft Windows Sysprep
- ESRI ArcGIS software
- Management information base MIB software
- Drupal
- Virtual private networking VPN software
- VMWare
- Virtual network computing VNC software
- Perforce Helix software
- Diagramming software
- Network intrusion detection software
- Mac HelpMate
- PostgreSQL
- Systems integration software
- Patch and update management software
- Ubuntu
- Network traffic flow monitoring and analysis software
- Oracle E-Business Suite Financials
- Quest BigBrother
- Delphi Technology
- Apache HTTP Server
- Symantec
- Microsoft Access
- Dartware InterMapper
- Berkeley Internet Domain Name BIND
- Microsoft Visio
- Microsoft Excel
- Adobe Systems Adobe Flash
- Microsoft PowerPoint
- IBM Director
- SolarWinds
- NetSuite ERP
- Microsoft SharePoint
- Online traffic calculator software
- Oracle Business Intelligence Enterprise Edition
- Cisco Systems CiscoWorks
- Command interpreters
- Firewall software
- Nagios
- Root kit detection software
- Network and system vulnerability assessment software
- JavaScript
- Ruby on Rails
- Network, server and operating system optimization software
- Operating system process control software
- Network documentation software
- TKSoftware
- Oracle JavaServer Pages JSP
- Microsoft Visual Studio
- Network and component performance analysis software
- Sybase
- Apache Cassandra
- Apache Pig
- IBM WebSphere
- Apache Solr
- Red Hat WildFly
- Common business oriented language COBOL
- MicroStrategy
- Job control language JCL
- Application management software
- Root cause analysis software
- Novell NetWare Management Station
- SAS
- Zabbix
- Network management software
- Ruby
- Network address management software
- Extensible HyperText Markup Language XHTML
- Password management software
- Blackboard
- Hypertext markup language HTML
- Data entry software
- Computer based training software
- Virtual local area network management software
- Oracle Fusion Applications
- IBM Cognos Impromptu
- Transact-SQL
- Tcpdump
- Computer aided design and drafting CADD software
- Puppet
- Qlik Tech QlikView
- Network availability monitoring software
- Microsoft PowerShell
- Integrated development environment IDE software
- Open source routing protocols OSPF
- Honeypot
- C++
- Microsoft Outlook
- Citrix XenApp
- C#
- Microsoft .NET Framework
- Microsoft Dynamics
- Computer system diagnostics software
- Apache Hive
- Network traffic probe software
- Oracle PL/SQL
- Oracle JD Edwards EnterpriseOne
- Oracle Solaris
- Active directory software
- AJAX
- Apache Subversion SVN
- Network modeling, mapping, and analysis software
- Swift
- SAP
- Adobe Systems Adobe Acrobat
- Hewlett Packard HP-UX
- Advanced business application programming ABAP
- Remote desktop control software
- Atlassian JIRA
- Veritas NetBackup
- Snort
- CA Erwin Data Modeler
- McAfee
- Adexa eGPS Suite
- StataCorp Stata
- Packet tracing software
- Tableau
- Apache Maven
- Oracle Java
- Multi-router traffic grapher MRTG software
- Extensible markup language XML
- Remote monitoring software
- Microsoft Visual Basic Scripting Edition VBScript
- Security incident management software
- IBM Domino
- Relational database management software
- Microsoft ActiveX
- MySQL
- Apache Tomcat
- MongoDB
- Help desk software
- C
- Microsoft SQL Server
- Storage area network SAN software
- Citrix
- Dassault Systemes CATIA
- IBM Notes
- Human resource management software HRMS
- Requirements management software
- Hewlett Packard LoadRunner
- Microsoft Publisher
- Intrusion prevention system IPS
- Network shutdown software
- Domain name system DNS
- Oracle PeopleSoft Financials
- Symantec Ghost Solution Suite
- Dynamic hypertext markup language DHTML
- Structured query language SQL
- Eclipse IDE
- Microsoft Visual Basic
- Oracle Hyperion
- IBM InfoSphere DataStage
- Teradata Database
- Epic Systems
- Dynamic host configuration protocol DHCP
- Systems and applications migration software
- Microsoft Office
- Microsoft Exchange Server
- Encryption software
- Network intrusion prevention systems NIPS
- Network and application load and performance testing software
- Wireshark
- OpenService Open NerveCenter
- Blackbaud The Raiser's Edge
- Microsoft Windows Terminal Services Access Manager
- SAP Crystal Reports
- Red Hat Enterprise Linux
- Microsoft Dynamics GP
- System and data disaster recovery software
- Network addressable storage NAS software
- Oracle Primavera Enterprise Project Portfolio Management
- Quest Foglight
- Tivoli
- Linux
- LogMatrix NerveCenter
- Element management software