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“Network Support Administrator” will not be replaced by robots.
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Job Description
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Job Details
- The SOC (Standard Occupational Classification) code is 15-1142.00
- The Mean Annual Wage in the U.S. is $ 84,500.00
- The Mean Hourly Wage is $ 40.00
- Currently, there are 376,820 people on this job
☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.
Also Known As…
- Network and Computer Systems Administrators
- Systems Engineer
- Systems Administrator
- Network Specialist
- Network Manager
- Network Engineer
- Network Administrator
- Local Area Network Administrator (LAN Administrator)
- Information Technology Specialist (IT Specialist)
- Information Technology Manager (IT Manager)
- Information Technology Director (IT Director)
- Windows Administrator
- Window Systems Administrator
- Wide Area Network Administrator (WAN Administrator)
- WAN Systems Administrator
- Unix Systems Administrator
- Unix Administrator
- Telecommunications Manager
- Telecommunications Analyst
- Technology Coordinator
- Technical Support Specialist
- Technical Support Engineer
- Technical Specialist
- Technical Solutions Engineer
- Technical Component Administrator
- Technical Analyst
- Systems Operator
- Systems Network Analyst
- Systems Integrator
- Systems Analyst
- System Administrator
- Software Engineer
- SharePoint Administrator
- Server Administrator
- Programmer Analyst
- Networking Administrator
- Network Technician
- Network Systems Coordinator
- Network Systems Analyst
- Network Systems Administrator
- Network Support Specialist
- Network Support Manager
- Network Support Coordinator
- Network Services Supervisor
- Network Security Administrator
- Network Coordinator
- Network Analyst
- MIS Manager (Management Information Systems Manager)
- Management Information Systems Administrator (MIS Administrator)
- Mainframe Systems Administrator
- Linux Systems Administrator
- Linux Administrator
- LAN Systems Administrator
- LAN Specialist (Local Area Network Specialist)
- LAN Analyst (Local Area Network Analyst)
- IT Systems Administrator (Information Technology Systems Administrator)
- Internet Systems Administrator
- Information Technology Technical Support Specialist (IT Technical Support Specialist)
- Information Technology Systems Analyst (IT Systems Analyst)
- Information Technology Support Specialist (IT Support Specialist)
- Information Technology Administrator (IT Administrator)
- Information Systems Specialist
- Information Systems Manager (IS Manager)
- Information Systems Coordinator (IS Coordinator)
- Information Systems Administrator
- Information Analyst
- Head of Computer Operations/Technical Services
- Hardware Installation Coordinator
- Enterprise Systems Administrator
- e-mail System Administrator
- Director of Technology
- Director of Information Services
- Desktop Support Technician
- Database Administrator (DBA)
- Computer Systems Security Administrator
- Computer Systems Administrator
- Computer Support Specialist
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Internetwork Expert (CCIE)
- Certified Novell Administrator (CNA)
- Application Systems Administrator
Tasks for “Network Support Administrator”
- Design, configure, and test computer hardware, networking software and operating system software.
- Analyze equipment performance records to determine the need for repair or replacement.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Maintain an inventory of parts for emergency repairs.
- Configure, monitor, and maintain email applications or virus protection software.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Train people in computer system use.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Load computer tapes and disks, and install software and printer paper or forms.
- Confer with network users about how to solve existing system problems.
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Perform data backups and disaster recovery operations.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Perform routine network startup and shutdown procedures, and maintain control records.
Related Technology & Tools
- Optical spectrum analyzers
- Redundant array of independent disks RAID systems
- Computer tool kits
- Screwdrivers
- Load balancers
- Powerline monitors
- Communications analyzers
- Synchronous optical network SONET analyzers
- Bit error rate testers BERT
- Notebook computers
- Power meters
- Wire crimpers
- Protocol analyzers
- Optical time domain reflectometers OTDR
- Network switches
- Punchdown tools
- Tape libraries
- T-Birds
- Desktop computers
- Network analyzers
- Cable verifiers
- Asynchronous transfer mode ATM analyzers
- Mainframe computers
- Oracle Net Manager
- SolarWinds
- MySQL
- Blackboard
- Remote monitoring software
- Extensible HyperText Markup Language XHTML
- Network and component performance analysis software
- Apache Solr
- C#
- Microsoft Visual Basic Scripting Edition VBScript
- Extensible markup language XML
- System and data disaster recovery software
- Network traffic flow monitoring and analysis software
- Drupal
- Oracle Solaris
- Encryption software
- IBM Notes
- VMWare
- Oracle E-Business Suite Financials
- Apache Maven
- Transact-SQL
- Network modeling, mapping, and analysis software
- Apache Hadoop
- Computer system diagnostics software
- Snort
- Network intrusion detection software
- Microsoft Exchange Server
- Command interpreters
- Apache Subversion SVN
- Tcpdump
- IBM Power Systems software
- Quest Foglight
- Element management software
- Open source routing protocols OSPF
- Ping Identity
- Microsoft .NET Framework
- Enterprise resource planning ERP software
- Symantec
- Perforce Helix software
- Structured query language SQL
- NoSQL
- Oracle Primavera Enterprise Project Portfolio Management
- Configuration management software
- Microsoft Visual Studio
- PHP: Hypertext Preprocessor
- Symantec Ghost Solution Suite
- IBM Domino
- Microsoft Publisher
- Oracle Hyperion
- Epic Systems
- Git
- Network intrusion prevention systems NIPS
- Job control language JCL
- SAS
- Storage area network SAN software
- Apache Tomcat
- Management information base MIB software
- Secure shell SSH software
- Microsoft SQL Server
- Online traffic calculator software
- Domain name system DNS
- Network documentation software
- IBM WebSphere
- Honeypot
- Help desk software
- IBM InfoSphere DataStage
- Hewlett Packard LoadRunner
- Apache Pig
- Microsoft Office
- SAP Business Objects
- Wireshark
- Computer aided design and drafting CADD software
- Adobe Systems Adobe Dreamweaver
- Packet filter software
- Diagramming software
- Virtual local area network management software
- Operating system process control software
- Simple network management protocol SNMP software
- Ubuntu
- Qlik Tech QlikView
- Microsoft SharePoint
- Network availability monitoring software
- Python
- Swift
- IBM NetView
- Oracle Fusion Applications
- Oracle PeopleSoft
- Red Hat WildFly
- Mac HelpMate
- Oracle JDBC
- Tivoli
- Oracle PL/SQL
- Root kit detection software
- Oracle JavaServer Pages JSP
- Firewall software
- MongoDB
- PostgreSQL
- Network shutdown software
- MicroStrategy
- Berkeley Internet Domain Name BIND
- Microsoft Visio
- Systems and applications migration software
- Hewlett-Packard HP Network Node Manager
- Citrix
- Quest BigBrother
- Relational database management software
- Apache Hive
- Ruby
- Security incident management software
- Access management software
- AJAX
- Network management software
- SAP Crystal Reports
- Hypertext markup language HTML
- Microsoft SQL Server Reporting Services
- Microsoft Dynamics GP
- Veritas NetBackup
- Microsoft PowerShell
- Eclipse IDE
- SAP
- Remote desktop control software
- C
- Network, server and operating system optimization software
- FileMaker Pro
- Adobe Systems Adobe Flash
- Red Hat Enterprise Linux
- Network traffic probe software
- Blackbaud The Raiser's Edge
- Microsoft Excel
- Cisco Systems CiscoWorks
- C++
- Apache HTTP Server
- Microsoft Windows Terminal Services Access Manager
- Hewlett Packard HP-UX
- Microsoft Visual Basic
- Optical network management software
- NetSuite ERP
- Linux
- Ethereal
- Microsoft Dynamics
- Puppet
- Apache Cassandra
- IBM Cognos Impromptu
- Common business oriented language COBOL
- Virtual private networking VPN software
- Tableau
- StataCorp Stata
- TKSoftware
- Shell script
- ESRI ArcGIS software
- OpenService Open NerveCenter
- Patch and update management software
- Micromuse NetCool
- Computer based training software
- Customer information control system CICS
- Intrusion prevention system IPS
- Dynamic hypertext markup language DHTML
- Network address management software
- Password management software
- Microsoft Windows Sysprep
- Network and application load and performance testing software
- Packet tracing software
- LogMatrix NerveCenter
- Oracle PeopleSoft Financials
- Oracle Business Intelligence Enterprise Edition
- Adobe Systems Adobe Acrobat
- Enterprise application integration EAI software
- Requirements management software
- Dassault Systemes CATIA
- Application management software
- Practical extraction and reporting language Perl
- Atlassian JIRA
- McAfee
- Ruby on Rails
- Sybase
- LAMP Stack
- Human resource management software HRMS
- Microsoft Access
- Root cause analysis software
- Integrated development environment IDE software
- Network addressable storage NAS software
- Oracle Java
- Dartware InterMapper
- CA Erwin Data Modeler
- Active directory software
- Delphi Technology
- Adexa eGPS Suite
- Systems integration software
- Microsoft PowerPoint
- Microsoft Outlook
- Teradata Database
- Microsoft Project
- Apache Struts
- Oracle JD Edwards EnterpriseOne
- UNIX
- JavaScript
- Novell NetWare Management Station
- Dynamic host configuration protocol DHCP
- IBM Director
- Oracle WebLogic Server
- Virtual network computing VNC software
- Enterprise JavaBeans
- Lavalys Everest
- Zabbix
- Microsoft ActiveX
- Data entry software
- Advanced business application programming ABAP
- Splunk Enterprise
- Network and system vulnerability assessment software
- Multi-router traffic grapher MRTG software
- KornShell
- Automated installation software
- Node.js
- Citrix XenApp
- Nagios