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Job Description

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Job Details

The SOC (Standard Occupational Classification) code is 15-1142.00
The Mean Annual Wage in the U.S. is $ 84,500.00
The Mean Hourly Wage is $ 40.00
Currently, there are 376,820 people on this job

☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.

Also Known As…

Tasks for “Technical Solutions Engineer”

Configure, monitor, and maintain email applications or virus protection software.
Design, configure, and test computer hardware, networking software and operating system software.
Load computer tapes and disks, and install software and printer paper or forms.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
Train people in computer system use.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Perform data backups and disaster recovery operations.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Confer with network users about how to solve existing system problems.
Maintain an inventory of parts for emergency repairs.
Perform routine network startup and shutdown procedures, and maintain control records.
Analyze equipment performance records to determine the need for repair or replacement.
Maintain logs related to network functions, as well as maintenance and repair records.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Coordinate with vendors and with company personnel to facilitate purchases.

Related Technology & Tools

Powerline monitors
Network analyzers
Punchdown tools
Cable verifiers
Notebook computers
Desktop computers
Tape libraries
Wire crimpers
Communications analyzers
Synchronous optical network SONET analyzers
Power meters
Asynchronous transfer mode ATM analyzers
Mainframe computers
Optical spectrum analyzers
Bit error rate testers BERT
Screwdrivers
T-Birds
Protocol analyzers
Network switches
Computer tool kits
Optical time domain reflectometers OTDR
Redundant array of independent disks RAID systems
Load balancers

Network, server and operating system optimization software
Ping Identity
Micromuse NetCool
Firewall software
Apache Hadoop
MySQL
Network shutdown software
NetSuite ERP
Microsoft Access
Network management software
Microsoft PowerShell
Splunk Enterprise
Integrated development environment IDE software
Tivoli
Nagios
SAP Business Objects
StataCorp Stata
IBM WebSphere
Adobe Systems Adobe Flash
Snort
Citrix
SAP
Swift
Multi-router traffic grapher MRTG software
Quest Foglight
Microsoft SharePoint
Shell script
Microsoft Dynamics GP
OpenService Open NerveCenter
Element management software
Microsoft Publisher
Berkeley Internet Domain Name BIND
ESRI ArcGIS software
Microsoft Visual Studio
Oracle Primavera Enterprise Project Portfolio Management
Hypertext markup language HTML
Network traffic flow monitoring and analysis software
Oracle PL/SQL
Microsoft Dynamics
Configuration management software
Storage area network SAN software
Ubuntu
Packet tracing software
Oracle JDBC
LogMatrix NerveCenter
Node.js
Open source routing protocols OSPF
IBM InfoSphere DataStage
Computer aided design and drafting CADD software
Apache Cassandra
Application management software
Security incident management software
Wireshark
Advanced business application programming ABAP
C
Microsoft Office
Oracle WebLogic Server
Network addressable storage NAS software
Network and system vulnerability assessment software
Optical network management software
Active directory software
MicroStrategy
Symantec
Qlik Tech QlikView
Oracle Hyperion
IBM NetView
PHP: Hypertext Preprocessor
Remote desktop control software
Red Hat WildFly
Encryption software
Blackboard
IBM Power Systems software
Novell NetWare Management Station
Apache Solr
Network traffic probe software
Virtual private networking VPN software
Python
Linux
Adobe Systems Adobe Acrobat
Drupal
Password management software
Automated installation software
Red Hat Enterprise Linux
Intrusion prevention system IPS
Adexa eGPS Suite
IBM Notes
Dartware InterMapper
Microsoft Windows Terminal Services Access Manager
Git
PostgreSQL
Help desk software
Cisco Systems CiscoWorks
Teradata Database
Oracle Fusion Applications
Virtual local area network management software
Systems and applications migration software
Oracle PeopleSoft Financials
Command interpreters
Management information base MIB software
Apache Pig
SAP Crystal Reports
Extensible markup language XML
Customer information control system CICS
Computer based training software
C++
Atlassian JIRA
Network availability monitoring software
Tableau
Network intrusion detection software
Computer system diagnostics software
IBM Domino
Root kit detection software
Secure shell SSH software
Microsoft SQL Server Reporting Services
Enterprise application integration EAI software
Job control language JCL
VMWare
Remote monitoring software
SAS
IBM Director
Delphi Technology
Oracle JavaServer Pages JSP
Symantec Ghost Solution Suite
Network address management software
IBM Cognos Impromptu
Apache HTTP Server
Puppet
Zabbix
Lavalys Everest
Enterprise JavaBeans
Practical extraction and reporting language Perl
Network and component performance analysis software
Microsoft Visio
MongoDB
Hewlett-Packard HP Network Node Manager
JavaScript
Microsoft Windows Sysprep
Human resource management software HRMS
Structured query language SQL
Apache Struts
Oracle PeopleSoft
AJAX
Microsoft Visual Basic Scripting Edition VBScript
Ethereal
Network documentation software
Eclipse IDE
Requirements management software
Oracle JD Edwards EnterpriseOne
Oracle Java
Perforce Helix software
Virtual network computing VNC software
Diagramming software
KornShell
FileMaker Pro
Adobe Systems Adobe Dreamweaver
Hewlett Packard LoadRunner
Network and application load and performance testing software
Microsoft .NET Framework
Mac HelpMate
Veritas NetBackup
Microsoft Excel
Citrix XenApp
Microsoft Exchange Server
Honeypot
Domain name system DNS
Blackbaud The Raiser's Edge
Apache Maven
Ruby
Oracle Solaris
Access management software
Transact-SQL
Oracle Net Manager
Microsoft Project
Tcpdump
Microsoft PowerPoint
McAfee
Network intrusion prevention systems NIPS
System and data disaster recovery software
C#
TKSoftware
Online traffic calculator software
Dynamic hypertext markup language DHTML
Oracle E-Business Suite Financials
Root cause analysis software
Microsoft ActiveX
NoSQL
Relational database management software
Apache Hive
Dassault Systemes CATIA
Dynamic host configuration protocol DHCP
Ruby on Rails
Network modeling, mapping, and analysis software
Operating system process control software
Packet filter software
Enterprise resource planning ERP software
LAMP Stack
Common business oriented language COBOL
Apache Subversion SVN
Quest BigBrother
Microsoft Outlook
Microsoft SQL Server
CA Erwin Data Modeler
Data entry software
Patch and update management software
Systems integration software
Microsoft Visual Basic
UNIX
Sybase
Apache Tomcat
SolarWinds
Hewlett Packard HP-UX
Epic Systems
Simple network management protocol SNMP software
Extensible HyperText Markup Language XHTML
Oracle Business Intelligence Enterprise Edition