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Job Description

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Job Details

The SOC (Standard Occupational Classification) code is 15-1142.00
The Mean Annual Wage in the U.S. is $ 84,500.00
The Mean Hourly Wage is $ 40.00
Currently, there are 376,820 people on this job

☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.

Also Known As…

Tasks for “Technical Solutions Engineer”

Train people in computer system use.
Design, configure, and test computer hardware, networking software and operating system software.
Maintain an inventory of parts for emergency repairs.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Coordinate with vendors and with company personnel to facilitate purchases.
Load computer tapes and disks, and install software and printer paper or forms.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Perform data backups and disaster recovery operations.
Configure, monitor, and maintain email applications or virus protection software.
Maintain logs related to network functions, as well as maintenance and repair records.
Confer with network users about how to solve existing system problems.
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
Analyze equipment performance records to determine the need for repair or replacement.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
Perform routine network startup and shutdown procedures, and maintain control records.

Related Technology & Tools

Protocol analyzers
Power meters
Network switches
Bit error rate testers BERT
Optical spectrum analyzers
Redundant array of independent disks RAID systems
Mainframe computers
T-Birds
Computer tool kits
Cable verifiers
Screwdrivers
Punchdown tools
Load balancers
Desktop computers
Notebook computers
Optical time domain reflectometers OTDR
Tape libraries
Powerline monitors
Synchronous optical network SONET analyzers
Asynchronous transfer mode ATM analyzers
Wire crimpers
Communications analyzers
Network analyzers

Management information base MIB software
Oracle Business Intelligence Enterprise Edition
Network shutdown software
Structured query language SQL
KornShell
IBM Cognos Impromptu
Extensible markup language XML
System and data disaster recovery software
Honeypot
Hewlett-Packard HP Network Node Manager
Enterprise application integration EAI software
Packet tracing software
Berkeley Internet Domain Name BIND
Domain name system DNS
FileMaker Pro
Configuration management software
Security incident management software
SAP
Microsoft SQL Server
Element management software
Blackboard
Access management software
Adobe Systems Adobe Dreamweaver
PostgreSQL
Tableau
Hewlett Packard LoadRunner
OpenService Open NerveCenter
Git
Network and component performance analysis software
NetSuite ERP
Citrix XenApp
Systems integration software
Practical extraction and reporting language Perl
Open source routing protocols OSPF
Remote monitoring software
Systems and applications migration software
Network addressable storage NAS software
Network address management software
Delphi Technology
Mac HelpMate
Oracle Hyperion
Virtual local area network management software
Root kit detection software
Shell script
AJAX
Relational database management software
MicroStrategy
Active directory software
Veritas NetBackup
Oracle Java
Multi-router traffic grapher MRTG software
Microsoft Visio
Node.js
Virtual network computing VNC software
C#
Tivoli
Red Hat Enterprise Linux
Microsoft Excel
Micromuse NetCool
Microsoft Visual Basic Scripting Edition VBScript
Quest BigBrother
Oracle JDBC
Oracle Primavera Enterprise Project Portfolio Management
Human resource management software HRMS
Dynamic hypertext markup language DHTML
Microsoft Publisher
Intrusion prevention system IPS
C++
Network traffic flow monitoring and analysis software
Apache Hive
Red Hat WildFly
Linux
Dartware InterMapper
Encryption software
UNIX
Network modeling, mapping, and analysis software
Password management software
Adobe Systems Adobe Acrobat
Secure shell SSH software
SolarWinds
Citrix
Firewall software
Help desk software
Oracle JD Edwards EnterpriseOne
Microsoft Exchange Server
Splunk Enterprise
Apache Subversion SVN
Apache Struts
Patch and update management software
LogMatrix NerveCenter
Hewlett Packard HP-UX
Extensible HyperText Markup Language XHTML
Oracle WebLogic Server
Symantec Ghost Solution Suite
Atlassian JIRA
Oracle Fusion Applications
C
Microsoft Project
Operating system process control software
IBM Notes
Enterprise resource planning ERP software
Symantec
Apache Maven
Network traffic probe software
Apache Tomcat
Apache Pig
Apache Hadoop
Eclipse IDE
Microsoft SQL Server Reporting Services
IBM WebSphere
Microsoft PowerPoint
Ruby on Rails
Zabbix
Network and application load and performance testing software
Network intrusion prevention systems NIPS
Job control language JCL
Oracle Solaris
Drupal
Snort
Requirements management software
Microsoft Outlook
IBM NetView
Oracle PeopleSoft
Epic Systems
Apache HTTP Server
Dassault Systemes CATIA
Microsoft PowerShell
Enterprise JavaBeans
Tcpdump
IBM InfoSphere DataStage
Apache Cassandra
Computer aided design and drafting CADD software
Microsoft SharePoint
IBM Domino
StataCorp Stata
LAMP Stack
Hypertext markup language HTML
Diagramming software
Microsoft Access
Oracle PL/SQL
Swift
Puppet
Dynamic host configuration protocol DHCP
Cisco Systems CiscoWorks
Advanced business application programming ABAP
CA Erwin Data Modeler
Oracle E-Business Suite Financials
Network management software
IBM Power Systems software
Microsoft Visual Basic
Common business oriented language COBOL
Storage area network SAN software
Perforce Helix software
Microsoft Dynamics GP
Microsoft Windows Terminal Services Access Manager
JavaScript
Nagios
Remote desktop control software
Teradata Database
Sybase
Adexa eGPS Suite
Root cause analysis software
Virtual private networking VPN software
NoSQL
TKSoftware
Optical network management software
Network intrusion detection software
Customer information control system CICS
VMWare
Ethereal
SAS
Microsoft ActiveX
MySQL
Microsoft Visual Studio
Oracle JavaServer Pages JSP
Quest Foglight
SAP Crystal Reports
Network, server and operating system optimization software
Novell NetWare Management Station
Lavalys Everest
Python
Integrated development environment IDE software
Microsoft Office
Oracle Net Manager
Oracle PeopleSoft Financials
Adobe Systems Adobe Flash
Wireshark
Network and system vulnerability assessment software
Automated installation software
Qlik Tech QlikView
Microsoft Windows Sysprep
Transact-SQL
Data entry software
Simple network management protocol SNMP software
Ruby
PHP: Hypertext Preprocessor
Ping Identity
Microsoft .NET Framework
IBM Director
Packet filter software
MongoDB
ESRI ArcGIS software
SAP Business Objects
Application management software
Computer system diagnostics software
Command interpreters
Ubuntu
Blackbaud The Raiser's Edge
Network availability monitoring software
Microsoft Dynamics
Network documentation software
Online traffic calculator software
McAfee
Apache Solr
Computer based training software