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Job Description

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Job Details

The SOC (Standard Occupational Classification) code is 15-1142.00
The Mean Annual Wage in the U.S. is $ 84,500.00
The Mean Hourly Wage is $ 40.00
Currently, there are 376,820 people on this job

☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.

Also Known As…

Tasks for “Technical Solutions Engineer”

Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Confer with network users about how to solve existing system problems.
Maintain an inventory of parts for emergency repairs.
Coordinate with vendors and with company personnel to facilitate purchases.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
Perform routine network startup and shutdown procedures, and maintain control records.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Load computer tapes and disks, and install software and printer paper or forms.
Perform data backups and disaster recovery operations.
Analyze equipment performance records to determine the need for repair or replacement.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Maintain logs related to network functions, as well as maintenance and repair records.
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Design, configure, and test computer hardware, networking software and operating system software.
Train people in computer system use.
Configure, monitor, and maintain email applications or virus protection software.

Related Technology & Tools

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Desktop computers
Power meters
Bit error rate testers BERT
Asynchronous transfer mode ATM analyzers
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Redundant array of independent disks RAID systems
Load balancers
Network switches
Optical spectrum analyzers
Synchronous optical network SONET analyzers
Optical time domain reflectometers OTDR
Punchdown tools
Powerline monitors
Network analyzers
Protocol analyzers
Wire crimpers
Cable verifiers
Notebook computers
T-Birds

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Enterprise JavaBeans
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Systems and applications migration software
LAMP Stack
Common business oriented language COBOL
Practical extraction and reporting language Perl
Network availability monitoring software
Microsoft ActiveX
Sybase
Delphi Technology
SolarWinds
Automated installation software
Optical network management software
IBM NetView
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Qlik Tech QlikView
Help desk software
Job control language JCL
Microsoft Windows Sysprep
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Drupal
Domain name system DNS
Dynamic hypertext markup language DHTML
Computer based training software
Integrated development environment IDE software
OpenService Open NerveCenter
Network shutdown software
Network management software
Microsoft Exchange Server
Network and application load and performance testing software
KornShell
IBM InfoSphere DataStage
Microsoft Project
Symantec Ghost Solution Suite
Advanced business application programming ABAP
Virtual network computing VNC software
Ethereal
Linux
Packet filter software
AJAX
Secure shell SSH software
Snort
SAP Crystal Reports
VMWare
Berkeley Internet Domain Name BIND
Dynamic host configuration protocol DHCP
Extensible markup language XML
Remote monitoring software
Password management software
Operating system process control software
Apache Subversion SVN
Apache Pig
Microsoft Visual Studio
IBM Director
Packet tracing software
Ubuntu
SAS
Intrusion prevention system IPS
Management information base MIB software
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Active directory software
Python
Element management software
Encryption software
Diagramming software
Systems integration software
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Citrix XenApp
Simple network management protocol SNMP software
Network modeling, mapping, and analysis software
Wireshark
Network, server and operating system optimization software
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Tableau
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Mac HelpMate
Command interpreters
Microsoft .NET Framework
PostgreSQL
Patch and update management software
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Multi-router traffic grapher MRTG software
CA Erwin Data Modeler
Microsoft Visual Basic
TKSoftware
IBM Notes
Apache Struts
Veritas NetBackup
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Apache Hive
Microsoft Access
StataCorp Stata
IBM WebSphere
Oracle Fusion Applications
Computer system diagnostics software
Apache Solr
Lavalys Everest
Swift
Honeypot
Data entry software
Root kit detection software
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UNIX
Tivoli
Apache HTTP Server
Perforce Helix software
Relational database management software
Microsoft Dynamics
PHP: Hypertext Preprocessor
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Virtual private networking VPN software
FileMaker Pro
Configuration management software
Extensible HyperText Markup Language XHTML
Open source routing protocols OSPF
Network address management software
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Online traffic calculator software
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Network traffic flow monitoring and analysis software
Security incident management software
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Splunk Enterprise
Tcpdump
Microsoft Visio
Blackbaud The Raiser's Edge
Network documentation software
Microsoft SQL Server Reporting Services
Apache Tomcat
Microsoft Dynamics GP
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System and data disaster recovery software
Dassault Systemes CATIA
Enterprise resource planning ERP software
Microsoft PowerPoint
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Structured query language SQL
MicroStrategy
Transact-SQL
Oracle JavaServer Pages JSP
Network intrusion detection software
MySQL
Dartware InterMapper
Requirements management software
Microsoft Office
Shell script
Microsoft Outlook
Microsoft Windows Terminal Services Access Manager
Microsoft PowerShell
Microsoft SharePoint
Adexa eGPS Suite
Apache Hadoop
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C#
Git
Enterprise application integration EAI software
Micromuse NetCool
Node.js
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Ruby
NoSQL
LogMatrix NerveCenter
Network traffic probe software
Microsoft Excel
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Virtual local area network management software
Quest Foglight
Microsoft SQL Server
C
Citrix
Eclipse IDE
Access management software
Puppet
Storage area network SAN software
McAfee
Red Hat Enterprise Linux
Apache Cassandra
Atlassian JIRA
SAP
MongoDB
Root cause analysis software
Quest BigBrother
Ruby on Rails
Firewall software
Oracle Java
Oracle JDBC
Microsoft Visual Basic Scripting Edition VBScript
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JavaScript
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