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Job Description

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Job Details

The SOC (Standard Occupational Classification) code is 15-1142.00
The Mean Annual Wage in the U.S. is $ 84,500.00
The Mean Hourly Wage is $ 40.00
Currently, there are 376,820 people on this job

☝️ Information based on the reference occupation “Network and Computer Systems Administrators”.

Also Known As…

Tasks for “Technical Solutions Engineer”

Train people in computer system use.
Design, configure, and test computer hardware, networking software and operating system software.
Coordinate with vendors and with company personnel to facilitate purchases.
Maintain logs related to network functions, as well as maintenance and repair records.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Analyze equipment performance records to determine the need for repair or replacement.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Load computer tapes and disks, and install software and printer paper or forms.
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Perform data backups and disaster recovery operations.
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Maintain an inventory of parts for emergency repairs.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Perform routine network startup and shutdown procedures, and maintain control records.
Confer with network users about how to solve existing system problems.
Configure, monitor, and maintain email applications or virus protection software.

Related Technology & Tools

Network switches
Powerline monitors
Punchdown tools
Synchronous optical network SONET analyzers
Optical spectrum analyzers
T-Birds
Notebook computers
Protocol analyzers
Redundant array of independent disks RAID systems
Load balancers
Network analyzers
Tape libraries
Asynchronous transfer mode ATM analyzers
Bit error rate testers BERT
Wire crimpers
Power meters
Screwdrivers
Communications analyzers
Desktop computers
Optical time domain reflectometers OTDR
Cable verifiers
Computer tool kits
Mainframe computers

Ubuntu
Network documentation software
Virtual local area network management software
Automated installation software
Microsoft Dynamics GP
Dynamic host configuration protocol DHCP
Microsoft SharePoint
Apache Subversion SVN
Qlik Tech QlikView
Network and component performance analysis software
Root kit detection software
Hypertext markup language HTML
Zabbix
Teradata Database
Operating system process control software
Splunk Enterprise
Microsoft Publisher
Microsoft Office
Citrix
Remote monitoring software
Virtual network computing VNC software
Hewlett-Packard HP Network Node Manager
Delphi Technology
Hewlett Packard HP-UX
Microsoft ActiveX
Oracle Net Manager
Common business oriented language COBOL
SolarWinds
System and data disaster recovery software
Apache Tomcat
Network addressable storage NAS software
Network modeling, mapping, and analysis software
Data entry software
PostgreSQL
Multi-router traffic grapher MRTG software
Oracle Solaris
Optical network management software
Enterprise resource planning ERP software
Customer information control system CICS
Root cause analysis software
TKSoftware
Structured query language SQL
Wireshark
Adexa eGPS Suite
Eclipse IDE
Veritas NetBackup
Snort
Packet filter software
Lavalys Everest
Microsoft Outlook
Management information base MIB software
Microsoft Windows Terminal Services Access Manager
Human resource management software HRMS
ESRI ArcGIS software
Practical extraction and reporting language Perl
Sybase
Storage area network SAN software
Microsoft SQL Server
Ruby
Online traffic calculator software
Network, server and operating system optimization software
Apache Pig
OpenService Open NerveCenter
LogMatrix NerveCenter
Network management software
Network intrusion detection software
Adobe Systems Adobe Acrobat
Novell NetWare Management Station
Extensible markup language XML
Microsoft Excel
Epic Systems
Red Hat WildFly
Systems integration software
Open source routing protocols OSPF
Berkeley Internet Domain Name BIND
Python
Ethereal
Oracle JavaServer Pages JSP
Network traffic probe software
Tcpdump
Computer aided design and drafting CADD software
MicroStrategy
Network traffic flow monitoring and analysis software
MySQL
Patch and update management software
Dassault Systemes CATIA
Apache Cassandra
Microsoft Visual Basic Scripting Edition VBScript
Network intrusion prevention systems NIPS
Oracle JD Edwards EnterpriseOne
Microsoft PowerPoint
Systems and applications migration software
Adobe Systems Adobe Dreamweaver
StataCorp Stata
Simple network management protocol SNMP software
Tableau
IBM Power Systems software
Oracle PeopleSoft
Configuration management software
Drupal
FileMaker Pro
McAfee
Atlassian JIRA
Apache Maven
Help desk software
Virtual private networking VPN software
VMWare
Ruby on Rails
Microsoft .NET Framework
Mac HelpMate
Diagramming software
Transact-SQL
IBM Director
Tivoli
Apache Solr
Requirements management software
Oracle Hyperion
Network availability monitoring software
Oracle Primavera Enterprise Project Portfolio Management
Intrusion prevention system IPS
Job control language JCL
SAP Crystal Reports
Citrix XenApp
Puppet
Shell script
Encryption software
C
Security incident management software
Apache Hadoop
Microsoft Dynamics
Microsoft Visual Studio
Domain name system DNS
Apache Hive
MongoDB
Nagios
Application management software
Cisco Systems CiscoWorks
IBM InfoSphere DataStage
Hewlett Packard LoadRunner
Extensible HyperText Markup Language XHTML
Oracle E-Business Suite Financials
Microsoft SQL Server Reporting Services
Apache Struts
IBM Cognos Impromptu
Ping Identity
Enterprise application integration EAI software
Quest BigBrother
UNIX
Red Hat Enterprise Linux
PHP: Hypertext Preprocessor
Oracle WebLogic Server
Symantec Ghost Solution Suite
LAMP Stack
Oracle PeopleSoft Financials
Microsoft Visual Basic
KornShell
IBM WebSphere
Swift
Access management software
Oracle Java
Network and application load and performance testing software
Microsoft Access
Microsoft Visio
AJAX
Git
Quest Foglight
Relational database management software
Dynamic hypertext markup language DHTML
JavaScript
Oracle PL/SQL
Element management software
Integrated development environment IDE software
Node.js
Password management software
Remote desktop control software
IBM NetView
Microsoft Project
Apache HTTP Server
Honeypot
Symantec
Blackboard
Micromuse NetCool
Dartware InterMapper
Microsoft PowerShell
Perforce Helix software
SAP
Microsoft Windows Sysprep
Computer based training software
Firewall software
SAP Business Objects
Blackbaud The Raiser's Edge
Enterprise JavaBeans
Command interpreters
Adobe Systems Adobe Flash
Oracle JDBC
IBM Notes
Oracle Business Intelligence Enterprise Edition
C++
Network address management software
Active directory software
Microsoft Exchange Server
IBM Domino
C#
CA Erwin Data Modeler
Network and system vulnerability assessment software
Packet tracing software
SAS
Advanced business application programming ABAP
Oracle Fusion Applications
Secure shell SSH software
Computer system diagnostics software
NoSQL
Network shutdown software
NetSuite ERP
Linux