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Automation Risk Analysis

Will “City Letter Carrier” be Automated?

Historical Context: Oxford Study (2013)

Ranked #375 of 702. Estimated risk: 68.0%

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AI Exposure Risk

40%

“City Letter Carrier” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 40% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

49%

“City Letter Carrier” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 49% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Carriers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.

Avg. Annual Salary $59,880
Avg. Hourly Wage $28.79
Available Jobs (US) 336,040
Job Title & Hierarchy Code (SOC) Postal Service Mail Carriers #43-5052
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Carriers”

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Core Skills & Abilities

  • Complete forms that notify publishers of address changes.

  • Answer customers' questions about postal services and regulations.

  • Sort mail for delivery, arranging it in delivery sequence.

  • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.

  • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.

  • Return incorrectly addressed mail to senders.

  • Record address changes and redirect mail for those addresses.

  • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.

  • Maintain accurate records of deliveries.

  • Sell stamps and money orders.

  • Leave notices telling patrons where to collect mail that could not be delivered.

  • Turn in money and receipts collected along mail routes.

  • Hold mail for customers who are away from delivery locations.

  • Meet schedules for the collection and return of mail.

  • Return to the post office with mail collected from homes, businesses, and public mailboxes.

  • Sign for cash-on-delivery and registered mail before leaving the post office.

  • Scan labels on letters or parcels to confirm receipt.

  • Register, certify, and insure parcels and letters.

  • Provide customers with change of address cards and other forms.

  • Bundle mail in preparation for delivery or transportation to relay boxes.

  • Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.

Technologies & Software

  • Gemini for Workspace
  • Delivery Routing System DRS
  • UiPath (RPA + AI)
  • Address Management System AMS
  • Notion AI
  • Microsoft Copilot
  • Grammarly AI
  • Microsoft Windows
  • Microsoft Office software
  • Perplexity AI
  • Automated Data Collection System ADCS
  • ChatGPT (OpenAI)
  • Time and Attendance Collection System TACS
  • Word processing software
  • Otter.ai
  • Napkin AI
  • Microsoft Word
  • Delivery operations information system DOIS
  • Electronic Time Clock ETC
  • End of Run Report EOR
  • Zapier AI
  • Handheld computers
  • Postal vehicle tire chains
  • Mail sorting trays
  • Mail distribution cases
  • Wheeled carts
  • Small trucks
  • Delivery unit computers
  • Route cases
  • Mail relay boxes
  • Passenger vehicles
  • Portable barcode scanners
  • Time clocks