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Automation Risk Analysis

Will “Postal Mail Carrier” be Automated?

Historical Context: Oxford Study (2013)

Ranked #375 of 702. Estimated risk: 68.0%

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AI Exposure Risk

40%

“Postal Mail Carrier” will probably not be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 40% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

49%

“Postal Mail Carrier” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 49% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Postal Service Mail Carriers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.

Avg. Annual Salary $59,880
Avg. Hourly Wage $28.79
Available Jobs (US) 336,040
Job Title & Hierarchy Code (SOC) Postal Service Mail Carriers #43-5052
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Postal Service Mail Carriers”

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Core Skills & Abilities

  • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.

  • Complete forms that notify publishers of address changes.

  • Hold mail for customers who are away from delivery locations.

  • Record address changes and redirect mail for those addresses.

  • Bundle mail in preparation for delivery or transportation to relay boxes.

  • Return to the post office with mail collected from homes, businesses, and public mailboxes.

  • Return incorrectly addressed mail to senders.

  • Provide customers with change of address cards and other forms.

  • Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.

  • Meet schedules for the collection and return of mail.

  • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.

  • Sign for cash-on-delivery and registered mail before leaving the post office.

  • Sell stamps and money orders.

  • Leave notices telling patrons where to collect mail that could not be delivered.

  • Turn in money and receipts collected along mail routes.

  • Scan labels on letters or parcels to confirm receipt.

  • Register, certify, and insure parcels and letters.

  • Maintain accurate records of deliveries.

  • Sort mail for delivery, arranging it in delivery sequence.

  • Answer customers' questions about postal services and regulations.

  • Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.

Technologies & Software

  • Delivery Routing System DRS
  • Automated Data Collection System ADCS
  • Microsoft Office software
  • Microsoft Word
  • Delivery operations information system DOIS
  • Napkin AI
  • Electronic Time Clock ETC
  • Word processing software
  • Otter.ai
  • Microsoft Copilot
  • Microsoft Windows
  • Zapier AI
  • UiPath (RPA + AI)
  • Time and Attendance Collection System TACS
  • End of Run Report EOR
  • Notion AI
  • Perplexity AI
  • Grammarly AI
  • Address Management System AMS
  • Gemini for Workspace
  • ChatGPT (OpenAI)
  • Portable barcode scanners
  • Mail sorting trays
  • Time clocks
  • Mail distribution cases
  • Handheld computers
  • Mail relay boxes
  • Postal vehicle tire chains
  • Small trucks
  • Route cases
  • Delivery unit computers
  • Passenger vehicles
  • Wheeled carts