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20% Chance of Automation
“Funeral Home General Manager” will almost certainly not be replaced by robots.
This job is ranked #207 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Job Details
- The SOC (Standard Occupational Classification) code is 11-9061.00
- The Mean Annual Wage in the U.S. is $ 88,970.00
- The Mean Hourly Wage is $ 42.00
- Currently, there are 8,370 people on this job
☝️ Information based on the reference occupation “Funeral Service Managers”.
Also Known As…
- Funeral Service Managers
- Scheduling Manager
- Sales Manager, Prearranged Funerals
- Mortuary Operations Manager
- Market Manager
- Location Manager
- Funeral Service Manager
- Funeral Home Manager
- Funeral Home Location Manager
- Assistant Manager of Operations
- Arranging Funeral Director
- Operations Manager
- Funeral Sales Manager
- Funeral Pre-arrangement Counselor
- Funeral Planning Counselor
- Funeral Planner
- Funeral Home Director
- Funeral Counselor
Tasks for “Funeral Home General Manager”
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Set prices or credit terms for funeral products or services.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Schedule work hours for funeral home or contract employees.
- Sell funeral services, products, or merchandise to clients.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Schedule funerals, burials, or cremations.
- Negotiate contracts for prearranged funeral services.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Complete and maintain records such as state-required documents, tracking documents, or product inventories.
- Interview and hire new employees.
- Identify skill development needs for funeral home staff.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Explain goals, policies, or procedures to staff members.
- Offer counsel and comfort to families and friends of the deceased.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Conduct market research and analyze industry trends.
Related Technology & Tools
- Nitrile gloves
- Airbrushing devices
- Mortuary cots
- Vault lowering devices
- Trocars
- Hearses
- Casket carriages
- Cremation stands
- Mortuary lift systems
- Embalming machines
- Body bridges
- Chemical pillows
- Embalming tables
- Cannula sets
- Hydro-electric aspirators
- Jugular drain tubes
- Hypodermic syringes
- Centrifugal force pumps
- Respirators
- Mortuary vans
- Personal protective equipment
- Ligators
- Needle injector guns
- Sink covers
- Personal computers
- Curved suture needles
- Scalpels
- Mortuary dressing tables
- Numbering machines
- Monument lifts
- Casket lowering devices
- Dump trailers
- Viscera bags
- Arterial tubes
- Mouth formers
- Mortuary bier pins
- Local exhaust ventilation LEV systems
- Protective latex gloves
- Mausoleum lifts
- Pallbearer casket carriages
- Electric mortuary aspirators
- Mortuary roller systems
- Passenger vehicles
- Funeral church trucks
- Mortuary operating tables
- Head blocks
- Compaction tampers
- Email software
- Web browser software
- Twin Tiers Technologies CIMS
- Financial reporting software
- CodeJam MemoriesOnTV
- Twin Tiers Technologies MIMS
- Microsoft PowerPoint
- Microsoft Excel
- HMIS Advantage
- Microsoft Word
- Mortware Professional
- funeralOne Life Tributes
- Microsoft Outlook
- FPA Software MACCS
- CSR Consultants Cemetery Management SC
- Microsoft Office