Will “Operations Manager” be Replaced By Robots? 🤔
20% Chance of Automation
“Operations Manager” will almost certainly not be replaced by robots.
This job is ranked #207 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Job Details
- The SOC (Standard Occupational Classification) code is 11-9061.00
- The Mean Annual Wage in the U.S. is $ 88,970.00
- The Mean Hourly Wage is $ 42.00
- Currently, there are 8,370 people on this job
☝️ Information based on the reference occupation “Funeral Service Managers”.
Also Known As…
- Funeral Service Managers
- Scheduling Manager
- Sales Manager, Prearranged Funerals
- Mortuary Operations Manager
- Market Manager
- Location Manager
- Funeral Service Manager
- Funeral Home Manager
- Funeral Home Location Manager
- Assistant Manager of Operations
- Arranging Funeral Director
- Funeral Sales Manager
- Funeral Pre-arrangement Counselor
- Funeral Planning Counselor
- Funeral Planner
- Funeral Home General Manager
- Funeral Home Director
- Funeral Counselor
Tasks for “Operations Manager”
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Explain goals, policies, or procedures to staff members.
- Complete and maintain records such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Schedule work hours for funeral home or contract employees.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Offer counsel and comfort to families and friends of the deceased.
- Conduct market research and analyze industry trends.
- Identify skill development needs for funeral home staff.
- Interview and hire new employees.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Negotiate contracts for prearranged funeral services.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Schedule funerals, burials, or cremations.
- Set prices or credit terms for funeral products or services.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
Related Technology & Tools
- Mortuary cots
- Mortuary roller systems
- Scalpels
- Funeral church trucks
- Hearses
- Dump trailers
- Embalming machines
- Personal computers
- Compaction tampers
- Casket lowering devices
- Mortuary operating tables
- Airbrushing devices
- Ligators
- Mortuary lift systems
- Jugular drain tubes
- Numbering machines
- Vault lowering devices
- Respirators
- Mortuary dressing tables
- Personal protective equipment
- Needle injector guns
- Hypodermic syringes
- Casket carriages
- Mausoleum lifts
- Cremation stands
- Mortuary vans
- Body bridges
- Mortuary bier pins
- Pallbearer casket carriages
- Cannula sets
- Arterial tubes
- Protective latex gloves
- Embalming tables
- Chemical pillows
- Curved suture needles
- Local exhaust ventilation LEV systems
- Monument lifts
- Mouth formers
- Hydro-electric aspirators
- Nitrile gloves
- Head blocks
- Viscera bags
- Sink covers
- Passenger vehicles
- Trocars
- Electric mortuary aspirators
- Centrifugal force pumps
- Mortware Professional
- Microsoft Word
- funeralOne Life Tributes
- Financial reporting software
- Twin Tiers Technologies CIMS
- FPA Software MACCS
- Web browser software
- Microsoft PowerPoint
- CSR Consultants Cemetery Management SC
- CodeJam MemoriesOnTV
- Microsoft Outlook
- Email software
- Microsoft Excel
- Microsoft Office
- Twin Tiers Technologies MIMS
- HMIS Advantage