Will “Operations Manager” be Replaced By Robots? 🤔
20% Chance of Automation
“Operations Manager” will almost certainly not be replaced by robots.
This job is ranked #207 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Job Details
- The SOC (Standard Occupational Classification) code is 11-9061.00
- The Mean Annual Wage in the U.S. is $ 88,970.00
- The Mean Hourly Wage is $ 42.00
- Currently, there are 8,370 people on this job
☝️ Information based on the reference occupation “Funeral Service Managers”.
Also Known As…
- Funeral Service Managers
- Scheduling Manager
- Sales Manager, Prearranged Funerals
- Mortuary Operations Manager
- Market Manager
- Location Manager
- Funeral Service Manager
- Funeral Home Manager
- Funeral Home Location Manager
- Assistant Manager of Operations
- Arranging Funeral Director
- Funeral Sales Manager
- Funeral Pre-arrangement Counselor
- Funeral Planning Counselor
- Funeral Planner
- Funeral Home General Manager
- Funeral Home Director
- Funeral Counselor
Tasks for “Operations Manager”
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Offer counsel and comfort to families and friends of the deceased.
- Identify skill development needs for funeral home staff.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Sell funeral services, products, or merchandise to clients.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Negotiate contracts for prearranged funeral services.
- Complete and maintain records such as state-required documents, tracking documents, or product inventories.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Conduct market research and analyze industry trends.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Schedule work hours for funeral home or contract employees.
- Schedule funerals, burials, or cremations.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Explain goals, policies, or procedures to staff members.
- Set prices or credit terms for funeral products or services.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Interview and hire new employees.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
Related Technology & Tools
- Dump trailers
- Embalming tables
- Viscera bags
- Hydro-electric aspirators
- Passenger vehicles
- Airbrushing devices
- Casket lowering devices
- Sink covers
- Respirators
- Funeral church trucks
- Protective latex gloves
- Cannula sets
- Local exhaust ventilation LEV systems
- Personal computers
- Ligators
- Mortuary vans
- Hypodermic syringes
- Personal protective equipment
- Scalpels
- Numbering machines
- Compaction tampers
- Monument lifts
- Casket carriages
- Mortuary bier pins
- Jugular drain tubes
- Chemical pillows
- Curved suture needles
- Cremation stands
- Electric mortuary aspirators
- Centrifugal force pumps
- Mouth formers
- Arterial tubes
- Mortuary lift systems
- Body bridges
- Nitrile gloves
- Trocars
- Head blocks
- Vault lowering devices
- Mortuary cots
- Pallbearer casket carriages
- Mortuary operating tables
- Needle injector guns
- Mausoleum lifts
- Mortuary dressing tables
- Embalming machines
- Hearses
- Mortuary roller systems
- CodeJam MemoriesOnTV
- Email software
- Microsoft Office
- Microsoft Word
- CSR Consultants Cemetery Management SC
- Web browser software
- Twin Tiers Technologies CIMS
- Mortware Professional
- Twin Tiers Technologies MIMS
- HMIS Advantage
- FPA Software MACCS
- funeralOne Life Tributes
- Microsoft PowerPoint
- Financial reporting software
- Microsoft Excel
- Microsoft Outlook