Will “Head Concierge” be Replaced By Robots? 🤔
0 % Chance of Automation
“Head Concierge” will never be replaced by robots.
This job is ranked #211 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Job Details
- The SOC (Standard Occupational Classification) code is 39-6012.00
- The Mean Annual Wage in the U.S. is $ 31,440.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 32,020 people on this job
☝️ Information based on the reference occupation “Concierges”.
Also Known As…
- Concierges
- Lobby Concierge
- Hotel Concierge
- Guest Service Supervisor
- Guest Service Agent
- Conference Concierge
- Concierge
- Club Concierge
- Chief Concierge
- Chef Concierge
- Activities Concierge
- Personal Assistant
- NCA Certified Concierge
- Hotel Lobby Concierge
- Hotel Guest Service Agent
- Hospitality Aide
- Chief Lifestyle Officer
- Chief Concierge (Head Concierge)
- Chef Concierge/Director of Guest Relations
Tasks for “Head Concierge”
- Clean and tidy hotel lounge.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Receive, store, or deliver luggage or mail.
- Make travel arrangements for sightseeing or other tours.
- Arrange for interpreters or translators when patrons require such services.
- Perform office duties on a temporary basis when needed.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Pick up and deliver items or run errands for guests.
- Arrange for the replacement of items lost by travelers.
- Provide directions to guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Arrange childcare services for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Provide food and beverage services to guests.
Related Technology & Tools
- Tablet computers
- Laptop computers
- Copy machines
- Laser facsimile machines
- Desktop computers
- Mobile radios
- Multiline telephone systems
- Smart phones
- Computer laser printers
- Budgeting software
- Delphi Technology
- Microsoft Office
- Data entry software
- Microsoft Word
- Billing software
- Mapping software
- Microsoft PowerPoint
- Microsoft Excel
- Web browser software
- Work scheduling software
- Microsoft Outlook
- Microsoft Publisher