Will “NCA Certified Concierge” be Replaced By Robots? 🤔
0 % Chance of Automation
“NCA Certified Concierge” will never be replaced by robots.
This job is ranked #211 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Job Details
- The SOC (Standard Occupational Classification) code is 39-6012.00
- The Mean Annual Wage in the U.S. is $ 31,440.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 32,020 people on this job
☝️ Information based on the reference occupation “Concierges”.
Also Known As…
- Concierges
- Lobby Concierge
- Hotel Concierge
- Guest Service Supervisor
- Guest Service Agent
- Conference Concierge
- Concierge
- Club Concierge
- Chief Concierge
- Chef Concierge
- Activities Concierge
- Personal Assistant
- Hotel Lobby Concierge
- Hotel Guest Service Agent
- Hospitality Aide
- Head Concierge
- Chief Lifestyle Officer
- Chief Concierge (Head Concierge)
- Chef Concierge/Director of Guest Relations
Tasks for “NCA Certified Concierge”
- Receive, store, or deliver luggage or mail.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Clean and tidy hotel lounge.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Arrange for interpreters or translators when patrons require such services.
- Arrange childcare services for guests.
- Arrange for the replacement of items lost by travelers.
- Pick up and deliver items or run errands for guests.
- Provide food and beverage services to guests.
- Perform office duties on a temporary basis when needed.
- Make travel arrangements for sightseeing or other tours.
- Provide directions to guests.
Related Technology & Tools
- Laser facsimile machines
- Desktop computers
- Smart phones
- Multiline telephone systems
- Copy machines
- Tablet computers
- Mobile radios
- Computer laser printers
- Laptop computers
- Microsoft Excel
- Delphi Technology
- Budgeting software
- Microsoft PowerPoint
- Billing software
- Mapping software
- Data entry software
- Web browser software
- Microsoft Word
- Work scheduling software
- Microsoft Publisher
- Microsoft Office
- Microsoft Outlook