Will “Lobby Concierge” be Replaced By Robots? 🤔
0 % Chance of Automation
“Lobby Concierge” will never be replaced by robots.
This job is ranked #211 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Job Details
- The SOC (Standard Occupational Classification) code is 39-6012.00
- The Mean Annual Wage in the U.S. is $ 31,440.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 32,020 people on this job
☝️ Information based on the reference occupation “Concierges”.
Also Known As…
- Concierges
- Hotel Concierge
- Guest Service Supervisor
- Guest Service Agent
- Conference Concierge
- Concierge
- Club Concierge
- Chief Concierge
- Chef Concierge
- Activities Concierge
- Personal Assistant
- NCA Certified Concierge
- Lobby Concierge
- Hotel Lobby Concierge
- Hotel Guest Service Agent
- Hospitality Aide
- Head Concierge
- Chief Lifestyle Officer
- Chief Concierge (Head Concierge)
- Chef Concierge/Director of Guest Relations
Tasks for “Lobby Concierge”
- Pick up and deliver items or run errands for guests.
- Arrange for interpreters or translators when patrons require such services.
- Provide directions to guests.
- Arrange for the replacement of items lost by travelers.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange childcare services for guests.
- Make travel arrangements for sightseeing or other tours.
- Clean and tidy hotel lounge.
- Receive, store, or deliver luggage or mail.
- Perform office duties on a temporary basis when needed.
- Provide food and beverage services to guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
Related Technology & Tools
- Multiline telephone systems
- Laptop computers
- Tablet computers
- Smart phones
- Computer laser printers
- Laser facsimile machines
- Copy machines
- Desktop computers
- Mobile radios
- Web browser software
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Office
- Billing software
- Data entry software
- Budgeting software
- Mapping software
- Work scheduling software
- Microsoft Publisher
- Delphi Technology
- Microsoft Excel