Will “Guest Service Supervisor” be Replaced By Robots? 🤔
0 % Chance of Automation
“Guest Service Supervisor” will never be replaced by robots.
This job is ranked #211 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Job Details
- The SOC (Standard Occupational Classification) code is 39-6012.00
- The Mean Annual Wage in the U.S. is $ 31,440.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 32,020 people on this job
☝️ Information based on the reference occupation “Concierges”.
Also Known As…
- Concierges
- Lobby Concierge
- Hotel Concierge
- Guest Service Agent
- Conference Concierge
- Concierge
- Club Concierge
- Chief Concierge
- Chef Concierge
- Activities Concierge
- Personal Assistant
- NCA Certified Concierge
- Hotel Lobby Concierge
- Hotel Guest Service Agent
- Hospitality Aide
- Head Concierge
- Guest Service Supervisor
- Chief Lifestyle Officer
- Chief Concierge (Head Concierge)
- Chef Concierge/Director of Guest Relations
Tasks for “Guest Service Supervisor”
- Arrange for the replacement of items lost by travelers.
- Receive, store, or deliver luggage or mail.
- Provide directions to guests.
- Arrange childcare services for guests.
- Perform office duties on a temporary basis when needed.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Arrange for interpreters or translators when patrons require such services.
- Clean and tidy hotel lounge.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Pick up and deliver items or run errands for guests.
- Provide food and beverage services to guests.
Related Technology & Tools
- Tablet computers
- Mobile radios
- Laser facsimile machines
- Desktop computers
- Computer laser printers
- Laptop computers
- Smart phones
- Copy machines
- Multiline telephone systems
- Work scheduling software
- Data entry software
- Microsoft Publisher
- Mapping software
- Microsoft Office
- Web browser software
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Billing software
- Microsoft Excel
- Delphi Technology
- Budgeting software