Will “Guest Service Supervisor” be Replaced By Robots? 🤔
0 % Chance of Automation
“Guest Service Supervisor” will never be replaced by robots.
This job is ranked #211 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Job Details
- The SOC (Standard Occupational Classification) code is 39-6012.00
- The Mean Annual Wage in the U.S. is $ 31,440.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 32,020 people on this job
☝️ Information based on the reference occupation “Concierges”.
Also Known As…
- Concierges
- Lobby Concierge
- Hotel Concierge
- Guest Service Supervisor
- Guest Service Agent
- Conference Concierge
- Concierge
- Club Concierge
- Chief Concierge
- Chef Concierge
- Activities Concierge
- Personal Assistant
- NCA Certified Concierge
- Hotel Lobby Concierge
- Hotel Guest Service Agent
- Hospitality Aide
- Head Concierge
- Chief Lifestyle Officer
- Chief Concierge (Head Concierge)
- Chef Concierge/Director of Guest Relations
Tasks for “Guest Service Supervisor”
- Make travel arrangements for sightseeing or other tours.
- Receive, store, or deliver luggage or mail.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Arrange for the replacement of items lost by travelers.
- Arrange for interpreters or translators when patrons require such services.
- Provide food and beverage services to guests.
- Clean and tidy hotel lounge.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Arrange childcare services for guests.
- Pick up and deliver items or run errands for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Perform office duties on a temporary basis when needed.
- Provide directions to guests.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
Related Technology & Tools
- Smart phones
- Laptop computers
- Computer laser printers
- Multiline telephone systems
- Laser facsimile machines
- Mobile radios
- Desktop computers
- Copy machines
- Tablet computers
- Billing software
- Delphi Technology
- Mapping software
- Microsoft Word
- Microsoft Publisher
- Data entry software
- Microsoft Outlook
- Budgeting software
- Work scheduling software
- Web browser software
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Office