Will “Concierge” be Replaced By Robots? 🤔
0 % Chance of Automation
“Concierge” will never be replaced by robots.
This job is ranked #211 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Job Details
- The SOC (Standard Occupational Classification) code is 39-6012.00
- The Mean Annual Wage in the U.S. is $ 31,440.00
- The Mean Hourly Wage is $ 15.00
- Currently, there are 32,020 people on this job
☝️ Information based on the reference occupation “Concierges”.
Also Known As…
- Concierges
- Lobby Concierge
- Hotel Concierge
- Guest Service Supervisor
- Guest Service Agent
- Conference Concierge
- Club Concierge
- Chief Concierge
- Chef Concierge
- Activities Concierge
- Personal Assistant
- NCA Certified Concierge
- Hotel Lobby Concierge
- Hotel Guest Service Agent
- Hospitality Aide
- Head Concierge
- Concierge
- Chief Lifestyle Officer
- Chief Concierge (Head Concierge)
- Chef Concierge/Director of Guest Relations
Tasks for “Concierge”
- Receive, store, or deliver luggage or mail.
- Arrange for interpreters or translators when patrons require such services.
- Arrange for the replacement of items lost by travelers.
- Arrange childcare services for guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Pick up and deliver items or run errands for guests.
- Clean and tidy hotel lounge.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Perform office duties on a temporary basis when needed.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Provide food and beverage services to guests.
- Provide directions to guests.
- Make travel arrangements for sightseeing or other tours.
Related Technology & Tools
- Computer laser printers
- Desktop computers
- Tablet computers
- Smart phones
- Mobile radios
- Laser facsimile machines
- Multiline telephone systems
- Laptop computers
- Copy machines
- Microsoft Word
- Web browser software
- Delphi Technology
- Budgeting software
- Data entry software
- Microsoft Outlook
- Microsoft Excel
- Work scheduling software
- Billing software
- Microsoft PowerPoint
- Mapping software
- Microsoft Office
- Microsoft Publisher