Will “Agent” be Replaced By Robots? 🤔
28% Chance of Automation
“Agent” will almost certainly not be replaced by robots.
This job is ranked #233 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Job Details
- The SOC (Standard Occupational Classification) code is 41-1011.00
- The Mean Annual Wage in the U.S. is $ 43,910.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 1,194,220 people on this job
☝️ Information based on the reference occupation “First-Line Supervisors of Retail Sales Workers”.
Also Known As…
- First-Line Supervisors of Retail Sales Workers
- Store Manager
- Shift Manager
- Office Manager
- Meat Department Manager
- Manager
- Department Manager
- Deli Manager
- Bakery Manager
- Assistant Store Manager
- Assistant Manager
- Vending Stand Supervisor
- Used Car Sales Supervisor
- Tobacconist
- Supervisor
- Supermarket Manager
- Storekeeper
- Store Associate
- Stock Manager
- Stationer
- Station Manager
- Softlines Supervisor
- Showroom Manager
- Shop Manager
- Shift Supervisor
- Service Manager
- Salesman
- Sales Supervisor
- Sales Manager
- Sales Clerk Supervisor
- Retail Supervisor
- Retail Store Manager
- Retail Shift Supervisor
- Retail Sales Manager
- Retail Manager
- Retail Grocer
- Retail Assistant Manager
- Rental Manager
- Ready to Wear Department Manager
- Produce Manager
- Produce Department Supervisor
- Produce Department Manager
- Post Exchange Manager (PX Manager)
- Pawnbroker
- Pawn Shop Keeper
- Pawn Broker
- Parts Sales Manager
- Parts Manager
- Parts Department Supervisor
- Parts Department Manager
- Operations Superintendent
- Music Store Manager
- Millinery Department Manager
- Merchandise Coordinator
- Marina Sales and Service Supervisor
- Managing Jeweler
- Machinery or Equipment Rental and Leasing Manager
- Lumberman
- Lumber Sales Supervisor
- Key Holder
- Key Carrier
- Jewelry Department Supervisor
- Ice Storage, Sales, and Delivery Supervisor
- Head of Store Operations
- Grocery Supervisor
- Grocery Store Manager
- Grocery Manager
- Grocer
- General Manager
- Frozen Food Department Manager
- Front End Manager
- Food Concession Manager
- Food Checkers and Cashiers Supervisor
- Flower Shop Manager
- Florist Manager
- Floral Manager
- Floor Supervisor
- Floor Manager
- Division Supervisor
- Director
- Department Supervisor
- Department Sales Manager
- Department Head
- Delicatessen Store Manager
- Delicatessen Department Manager
- Dealer
- Dairy Store Manager
- Dairy Department Manager
- Convenience Store Manager
- Concession Manager
- Commissary Steward
- Commissary Officer
- Commissary Manager
- Commercial Specialist
- Coin Dealer
- Cashier Supervisor
- Cashier Manager
- Car Rental Manager
- Car Dealer
- Canteen Manager
- Branch Store Manager
- Branch Manager
- Barn Operator
- Automobile Service Station Manager
- Automobile Leasing Supervisor
- Automobile Dealer
- Auto Rental Supervisor
- Auto Parts Manager
- Auto Leasing Manager
- Auto Dealer
- Assistant Manager Retail
- Art Gallery Director
- Art Dealer
- Area Supervisor
- Antique Dealer
- Antique Collector
Tasks for “Agent”
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Enforce safety, health, and security rules.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Assign employees to specific duties.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Review inventory and sales records to prepare reports for management and budget departments.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Plan budgets and authorize payments and merchandise returns.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Instruct staff on how to handle difficult and complicated sales.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Keep records of purchases, sales, and requisitions.
- Inventory stock and reorder when inventory drops to a specified level.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Establish credit policies and operating procedures.
- Establish and implement policies, goals, objectives, and procedures for their department.
Related Technology & Tools
- Ladders
- Personal digital assistants PDA
- Point of sale POS computer terminals
- PC magnetic card readers
- Sensormatic systems
- Security cameras
- Laser facsimile machines
- Personal computers
- Video cassette recorders VCR
- Security monitors
- Laser printers
- Adjustable wrenches
- Adjustable widemouth pliers
- Barcode scanners
- Telecheck processing terminals
- Money order terminals
- Screwdrivers
- Cash registers
- Hammer pliers
- Credit card processing machines
- Desktop computers
- Magnetic card readers
- System3 POS software
- R
- CyberMatrix POS
- Attitude POS itive AccuPOS Retail
- Autodesk Revit
- Handheld computer device software
- The Retail Solution
- Datasym SYMFINITE
- Gift registry software
- Point of sale POS bookstore software
- Scheduling software
- Logisoft Positive Pos System
- Microsoft PowerPoint
- Kronos Workforce Timekeeper
- Sage DacEasy
- TimeTrak Systems ClocTrack
- Semicron Systems
- Microsoft Office
- Infocorp Softwear/POS
- Microsoft Visio
- Microsoft Outlook
- Infocorp Computer Solutions $mart System
- ComCash
- SBS Keystroke
- WinMan SureSell
- The General Store
- Payroll software
- Master Merchant Systems Music Store
- Oracle Hyperion
- Adobe Systems Adobe InDesign
- American Precision Instruments Regit
- Microsoft Excel
- FileMaker Pro
- Minitab
- LOB RetailPoint
- StataCorp Stata
- True North Computer Retail Plus
- Microsoft Access
- Point of sale POS software
- Bibase 4POS Retail
- Sage 50 Accounting
- Exact Software
- Time card software
- TimeTrak Systems SchedTrak
- Oracle E-Business Suite Financials
- VeriFone PC Charge Pro
- Vigilant
- Qualitech Solutions Dynamic Scheduling
- Lathem Time PayClock EZ
- Adobe Systems Adobe Fireworks
- Visual Retail Plus
- Millennium Software Atrex
- Inventory management software
- Salesforce software
- MicroBiz
- ManageMore Cellular Manager
- Hagel Unitime Systems
- Kronos Enterprise Workforce Management
- Data entry software
- SAP
- Microsoft Word
- Microsoft Project
- Internet browser software
- Softpedia ShopInvo
- ASI Point of Sale
- Oracle Primavera Enterprise Project Portfolio Management
- CompuTant CounterPoint
- Plexis Software Plexis POS
- CAP Automation SellWise
- Oracle Fusion Applications
- IBM Cognos Impromptu
- RiscStation POSSum
- IBM Notes
- EZ Software Solutions
- Delphi Technology
- Intuit QuickBooks Point of Sale
- Point of sale POS parts and services software