Will “Agent” be Replaced By Robots? 🤔
28% Chance of Automation
“Agent” will almost certainly not be replaced by robots.
This job is ranked #233 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Job Details
- The SOC (Standard Occupational Classification) code is 41-1011.00
- The Mean Annual Wage in the U.S. is $ 43,910.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 1,194,220 people on this job
☝️ Information based on the reference occupation “First-Line Supervisors of Retail Sales Workers”.
Also Known As…
- First-Line Supervisors of Retail Sales Workers
- Store Manager
- Shift Manager
- Office Manager
- Meat Department Manager
- Manager
- Department Manager
- Deli Manager
- Bakery Manager
- Assistant Store Manager
- Assistant Manager
- Vending Stand Supervisor
- Used Car Sales Supervisor
- Tobacconist
- Supervisor
- Supermarket Manager
- Storekeeper
- Store Associate
- Stock Manager
- Stationer
- Station Manager
- Softlines Supervisor
- Showroom Manager
- Shop Manager
- Shift Supervisor
- Service Manager
- Salesman
- Sales Supervisor
- Sales Manager
- Sales Clerk Supervisor
- Retail Supervisor
- Retail Store Manager
- Retail Shift Supervisor
- Retail Sales Manager
- Retail Manager
- Retail Grocer
- Retail Assistant Manager
- Rental Manager
- Ready to Wear Department Manager
- Produce Manager
- Produce Department Supervisor
- Produce Department Manager
- Post Exchange Manager (PX Manager)
- Pawnbroker
- Pawn Shop Keeper
- Pawn Broker
- Parts Sales Manager
- Parts Manager
- Parts Department Supervisor
- Parts Department Manager
- Operations Superintendent
- Music Store Manager
- Millinery Department Manager
- Merchandise Coordinator
- Marina Sales and Service Supervisor
- Managing Jeweler
- Machinery or Equipment Rental and Leasing Manager
- Lumberman
- Lumber Sales Supervisor
- Key Holder
- Key Carrier
- Jewelry Department Supervisor
- Ice Storage, Sales, and Delivery Supervisor
- Head of Store Operations
- Grocery Supervisor
- Grocery Store Manager
- Grocery Manager
- Grocer
- General Manager
- Frozen Food Department Manager
- Front End Manager
- Food Concession Manager
- Food Checkers and Cashiers Supervisor
- Flower Shop Manager
- Florist Manager
- Floral Manager
- Floor Supervisor
- Floor Manager
- Division Supervisor
- Director
- Department Supervisor
- Department Sales Manager
- Department Head
- Delicatessen Store Manager
- Delicatessen Department Manager
- Dealer
- Dairy Store Manager
- Dairy Department Manager
- Convenience Store Manager
- Concession Manager
- Commissary Steward
- Commissary Officer
- Commissary Manager
- Commercial Specialist
- Coin Dealer
- Cashier Supervisor
- Cashier Manager
- Car Rental Manager
- Car Dealer
- Canteen Manager
- Branch Store Manager
- Branch Manager
- Barn Operator
- Automobile Service Station Manager
- Automobile Leasing Supervisor
- Automobile Dealer
- Auto Rental Supervisor
- Auto Parts Manager
- Auto Leasing Manager
- Auto Dealer
- Assistant Manager Retail
- Art Gallery Director
- Art Dealer
- Area Supervisor
- Antique Dealer
- Antique Collector
Tasks for “Agent”
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Establish credit policies and operating procedures.
- Plan budgets and authorize payments and merchandise returns.
- Review inventory and sales records to prepare reports for management and budget departments.
- Assign employees to specific duties.
- Inventory stock and reorder when inventory drops to a specified level.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Establish and implement policies, goals, objectives, and procedures for their department.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Keep records of purchases, sales, and requisitions.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Instruct staff on how to handle difficult and complicated sales.
- Enforce safety, health, and security rules.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Related Technology & Tools
- Adjustable wrenches
- PC magnetic card readers
- Barcode scanners
- Ladders
- Point of sale POS computer terminals
- Cash registers
- Hammer pliers
- Credit card processing machines
- Telecheck processing terminals
- Personal computers
- Desktop computers
- Laser printers
- Adjustable widemouth pliers
- Personal digital assistants PDA
- Magnetic card readers
- Laser facsimile machines
- Screwdrivers
- Security cameras
- Video cassette recorders VCR
- Security monitors
- Money order terminals
- Sensormatic systems
- Payroll software
- Microsoft Word
- Bibase 4POS Retail
- Hagel Unitime Systems
- ASI Point of Sale
- Microsoft Access
- Intuit QuickBooks Point of Sale
- Autodesk Revit
- Point of sale POS software
- EZ Software Solutions
- Plexis Software Plexis POS
- Point of sale POS parts and services software
- Microsoft Outlook
- Infocorp Computer Solutions $mart System
- The General Store
- Delphi Technology
- MicroBiz
- Semicron Systems
- ComCash
- Handheld computer device software
- Microsoft Excel
- IBM Notes
- SBS Keystroke
- IBM Cognos Impromptu
- Oracle Hyperion
- System3 POS software
- Exact Software
- Visual Retail Plus
- Attitude POS itive AccuPOS Retail
- RiscStation POSSum
- CyberMatrix POS
- Microsoft PowerPoint
- Kronos Workforce Timekeeper
- Oracle E-Business Suite Financials
- WinMan SureSell
- Sage DacEasy
- FileMaker Pro
- Oracle Primavera Enterprise Project Portfolio Management
- Microsoft Office
- Logisoft Positive Pos System
- Adobe Systems Adobe Fireworks
- Salesforce software
- Sage 50 Accounting
- Lathem Time PayClock EZ
- Kronos Enterprise Workforce Management
- Inventory management software
- Adobe Systems Adobe InDesign
- Infocorp Softwear/POS
- Qualitech Solutions Dynamic Scheduling
- TimeTrak Systems SchedTrak
- Vigilant
- CompuTant CounterPoint
- Gift registry software
- The Retail Solution
- ManageMore Cellular Manager
- Softpedia ShopInvo
- Master Merchant Systems Music Store
- TimeTrak Systems ClocTrack
- VeriFone PC Charge Pro
- Time card software
- Microsoft Project
- Datasym SYMFINITE
- Scheduling software
- Internet browser software
- Minitab
- CAP Automation SellWise
- Point of sale POS bookstore software
- Microsoft Visio
- Data entry software
- StataCorp Stata
- Millennium Software Atrex
- R
- SAP
- Oracle Fusion Applications
- American Precision Instruments Regit
- True North Computer Retail Plus
- LOB RetailPoint