Will “Service Manager” be Replaced By Robots? 🤔
28% Chance of Automation
“Service Manager” will almost certainly not be replaced by robots.
This job is ranked #233 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Job Details
- The SOC (Standard Occupational Classification) code is 41-1011.00
- The Mean Annual Wage in the U.S. is $ 43,910.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 1,194,220 people on this job
☝️ Information based on the reference occupation “First-Line Supervisors of Retail Sales Workers”.
Also Known As…
- First-Line Supervisors of Retail Sales Workers
- Store Manager
- Shift Manager
- Office Manager
- Meat Department Manager
- Manager
- Department Manager
- Deli Manager
- Bakery Manager
- Assistant Store Manager
- Assistant Manager
- Vending Stand Supervisor
- Used Car Sales Supervisor
- Tobacconist
- Supervisor
- Supermarket Manager
- Storekeeper
- Store Associate
- Stock Manager
- Stationer
- Station Manager
- Softlines Supervisor
- Showroom Manager
- Shop Manager
- Shift Supervisor
- Salesman
- Sales Supervisor
- Sales Manager
- Sales Clerk Supervisor
- Retail Supervisor
- Retail Store Manager
- Retail Shift Supervisor
- Retail Sales Manager
- Retail Manager
- Retail Grocer
- Retail Assistant Manager
- Rental Manager
- Ready to Wear Department Manager
- Produce Manager
- Produce Department Supervisor
- Produce Department Manager
- Post Exchange Manager (PX Manager)
- Pawnbroker
- Pawn Shop Keeper
- Pawn Broker
- Parts Sales Manager
- Parts Manager
- Parts Department Supervisor
- Parts Department Manager
- Operations Superintendent
- Music Store Manager
- Millinery Department Manager
- Merchandise Coordinator
- Marina Sales and Service Supervisor
- Managing Jeweler
- Machinery or Equipment Rental and Leasing Manager
- Lumberman
- Lumber Sales Supervisor
- Key Holder
- Key Carrier
- Jewelry Department Supervisor
- Ice Storage, Sales, and Delivery Supervisor
- Head of Store Operations
- Grocery Supervisor
- Grocery Store Manager
- Grocery Manager
- Grocer
- General Manager
- Frozen Food Department Manager
- Front End Manager
- Food Concession Manager
- Food Checkers and Cashiers Supervisor
- Flower Shop Manager
- Florist Manager
- Floral Manager
- Floor Supervisor
- Floor Manager
- Division Supervisor
- Director
- Department Supervisor
- Department Sales Manager
- Department Head
- Delicatessen Store Manager
- Delicatessen Department Manager
- Dealer
- Dairy Store Manager
- Dairy Department Manager
- Convenience Store Manager
- Concession Manager
- Commissary Steward
- Commissary Officer
- Commissary Manager
- Commercial Specialist
- Coin Dealer
- Cashier Supervisor
- Cashier Manager
- Car Rental Manager
- Car Dealer
- Canteen Manager
- Branch Store Manager
- Branch Manager
- Barn Operator
- Automobile Service Station Manager
- Automobile Leasing Supervisor
- Automobile Dealer
- Auto Rental Supervisor
- Auto Parts Manager
- Auto Leasing Manager
- Auto Dealer
- Assistant Manager Retail
- Art Gallery Director
- Art Dealer
- Area Supervisor
- Antique Dealer
- Antique Collector
- Agent
Tasks for “Service Manager”
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Review inventory and sales records to prepare reports for management and budget departments.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Plan budgets and authorize payments and merchandise returns.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Establish credit policies and operating procedures.
- Enforce safety, health, and security rules.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Establish and implement policies, goals, objectives, and procedures for their department.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Assign employees to specific duties.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Keep records of purchases, sales, and requisitions.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
Related Technology & Tools
- Magnetic card readers
- Adjustable widemouth pliers
- Personal digital assistants PDA
- Hammer pliers
- Laser facsimile machines
- Adjustable wrenches
- Security cameras
- Ladders
- Cash registers
- Video cassette recorders VCR
- Laser printers
- Security monitors
- Personal computers
- Point of sale POS computer terminals
- Barcode scanners
- Desktop computers
- Money order terminals
- Sensormatic systems
- Telecheck processing terminals
- Screwdrivers
- PC magnetic card readers
- Credit card processing machines
- Softpedia ShopInvo
- Attitude POS itive AccuPOS Retail
- Inventory management software
- IBM Notes
- The Retail Solution
- ASI Point of Sale
- Handheld computer device software
- Autodesk Revit
- Delphi Technology
- Gift registry software
- Bibase 4POS Retail
- Payroll software
- Kronos Enterprise Workforce Management
- System3 POS software
- Lathem Time PayClock EZ
- Point of sale POS bookstore software
- American Precision Instruments Regit
- Datasym SYMFINITE
- Microsoft Office
- StataCorp Stata
- Point of sale POS software
- Microsoft PowerPoint
- Sage 50 Accounting
- The General Store
- Visual Retail Plus
- Infocorp Softwear/POS
- FileMaker Pro
- CompuTant CounterPoint
- VeriFone PC Charge Pro
- Minitab
- Time card software
- Plexis Software Plexis POS
- CAP Automation SellWise
- Infocorp Computer Solutions $mart System
- Microsoft Access
- WinMan SureSell
- Oracle Hyperion
- Sage DacEasy
- ComCash
- TimeTrak Systems SchedTrak
- Oracle Fusion Applications
- Oracle E-Business Suite Financials
- Scheduling software
- Master Merchant Systems Music Store
- Adobe Systems Adobe InDesign
- IBM Cognos Impromptu
- Adobe Systems Adobe Fireworks
- Microsoft Outlook
- Microsoft Excel
- RiscStation POSSum
- Salesforce software
- Oracle Primavera Enterprise Project Portfolio Management
- CyberMatrix POS
- TimeTrak Systems ClocTrack
- SBS Keystroke
- SAP
- Millennium Software Atrex
- Vigilant
- ManageMore Cellular Manager
- Hagel Unitime Systems
- Intuit QuickBooks Point of Sale
- Qualitech Solutions Dynamic Scheduling
- Semicron Systems
- Logisoft Positive Pos System
- Microsoft Project
- R
- EZ Software Solutions
- MicroBiz
- True North Computer Retail Plus
- Microsoft Visio
- Exact Software
- Kronos Workforce Timekeeper
- Point of sale POS parts and services software
- Internet browser software
- LOB RetailPoint
- Microsoft Word
- Data entry software