Will “Service Manager” be Replaced By Robots? 🤔
28% Chance of Automation
“Service Manager” will almost certainly not be replaced by robots.
This job is ranked #233 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
Care to share? Click for Facebook, Twitter, LinkedIn, or XING. 👍
Job Description
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Job Details
- The SOC (Standard Occupational Classification) code is 41-1011.00
- The Mean Annual Wage in the U.S. is $ 43,910.00
- The Mean Hourly Wage is $ 21.00
- Currently, there are 1,194,220 people on this job
☝️ Information based on the reference occupation “First-Line Supervisors of Retail Sales Workers”.
Also Known As…
- First-Line Supervisors of Retail Sales Workers
- Store Manager
- Shift Manager
- Office Manager
- Meat Department Manager
- Manager
- Department Manager
- Deli Manager
- Bakery Manager
- Assistant Store Manager
- Assistant Manager
- Vending Stand Supervisor
- Used Car Sales Supervisor
- Tobacconist
- Supervisor
- Supermarket Manager
- Storekeeper
- Store Associate
- Stock Manager
- Stationer
- Station Manager
- Softlines Supervisor
- Showroom Manager
- Shop Manager
- Shift Supervisor
- Salesman
- Sales Supervisor
- Sales Manager
- Sales Clerk Supervisor
- Retail Supervisor
- Retail Store Manager
- Retail Shift Supervisor
- Retail Sales Manager
- Retail Manager
- Retail Grocer
- Retail Assistant Manager
- Rental Manager
- Ready to Wear Department Manager
- Produce Manager
- Produce Department Supervisor
- Produce Department Manager
- Post Exchange Manager (PX Manager)
- Pawnbroker
- Pawn Shop Keeper
- Pawn Broker
- Parts Sales Manager
- Parts Manager
- Parts Department Supervisor
- Parts Department Manager
- Operations Superintendent
- Music Store Manager
- Millinery Department Manager
- Merchandise Coordinator
- Marina Sales and Service Supervisor
- Managing Jeweler
- Machinery or Equipment Rental and Leasing Manager
- Lumberman
- Lumber Sales Supervisor
- Key Holder
- Key Carrier
- Jewelry Department Supervisor
- Ice Storage, Sales, and Delivery Supervisor
- Head of Store Operations
- Grocery Supervisor
- Grocery Store Manager
- Grocery Manager
- Grocer
- General Manager
- Frozen Food Department Manager
- Front End Manager
- Food Concession Manager
- Food Checkers and Cashiers Supervisor
- Flower Shop Manager
- Florist Manager
- Floral Manager
- Floor Supervisor
- Floor Manager
- Division Supervisor
- Director
- Department Supervisor
- Department Sales Manager
- Department Head
- Delicatessen Store Manager
- Delicatessen Department Manager
- Dealer
- Dairy Store Manager
- Dairy Department Manager
- Convenience Store Manager
- Concession Manager
- Commissary Steward
- Commissary Officer
- Commissary Manager
- Commercial Specialist
- Coin Dealer
- Cashier Supervisor
- Cashier Manager
- Car Rental Manager
- Car Dealer
- Canteen Manager
- Branch Store Manager
- Branch Manager
- Barn Operator
- Automobile Service Station Manager
- Automobile Leasing Supervisor
- Automobile Dealer
- Auto Rental Supervisor
- Auto Parts Manager
- Auto Leasing Manager
- Auto Dealer
- Assistant Manager Retail
- Art Gallery Director
- Art Dealer
- Area Supervisor
- Antique Dealer
- Antique Collector
- Agent
Tasks for “Service Manager”
- Plan budgets and authorize payments and merchandise returns.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Assign employees to specific duties.
- Inventory stock and reorder when inventory drops to a specified level.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Establish and implement policies, goals, objectives, and procedures for their department.
- Enforce safety, health, and security rules.
- Review inventory and sales records to prepare reports for management and budget departments.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Keep records of purchases, sales, and requisitions.
- Establish credit policies and operating procedures.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Instruct staff on how to handle difficult and complicated sales.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Related Technology & Tools
- Magnetic card readers
- Point of sale POS computer terminals
- Security cameras
- Personal digital assistants PDA
- Screwdrivers
- Money order terminals
- Video cassette recorders VCR
- Cash registers
- Barcode scanners
- Desktop computers
- Laser printers
- Adjustable wrenches
- Telecheck processing terminals
- Credit card processing machines
- Sensormatic systems
- Laser facsimile machines
- Hammer pliers
- PC magnetic card readers
- Personal computers
- Security monitors
- Ladders
- Adjustable widemouth pliers
- ASI Point of Sale
- Master Merchant Systems Music Store
- Plexis Software Plexis POS
- Oracle Hyperion
- SBS Keystroke
- Data entry software
- Point of sale POS parts and services software
- Oracle E-Business Suite Financials
- VeriFone PC Charge Pro
- The General Store
- Softpedia ShopInvo
- The Retail Solution
- Adobe Systems Adobe Fireworks
- Microsoft Visio
- Scheduling software
- LOB RetailPoint
- Point of sale POS software
- Logisoft Positive Pos System
- ComCash
- Inventory management software
- Time card software
- Handheld computer device software
- FileMaker Pro
- Adobe Systems Adobe InDesign
- IBM Cognos Impromptu
- Microsoft Project
- Kronos Workforce Timekeeper
- StataCorp Stata
- CAP Automation SellWise
- American Precision Instruments Regit
- System3 POS software
- Datasym SYMFINITE
- Kronos Enterprise Workforce Management
- Sage 50 Accounting
- Delphi Technology
- Qualitech Solutions Dynamic Scheduling
- Salesforce software
- EZ Software Solutions
- Internet browser software
- TimeTrak Systems SchedTrak
- MicroBiz
- Exact Software
- Vigilant
- TimeTrak Systems ClocTrack
- Microsoft Office
- Sage DacEasy
- CyberMatrix POS
- CompuTant CounterPoint
- SAP
- Oracle Primavera Enterprise Project Portfolio Management
- IBM Notes
- Lathem Time PayClock EZ
- Autodesk Revit
- Microsoft PowerPoint
- Microsoft Outlook
- Bibase 4POS Retail
- ManageMore Cellular Manager
- RiscStation POSSum
- Visual Retail Plus
- Hagel Unitime Systems
- Microsoft Excel
- Oracle Fusion Applications
- Point of sale POS bookstore software
- Attitude POS itive AccuPOS Retail
- Infocorp Computer Solutions $mart System
- Microsoft Word
- Microsoft Access
- Millennium Software Atrex
- Minitab
- R
- Intuit QuickBooks Point of Sale
- True North Computer Retail Plus
- Infocorp Softwear/POS
- Semicron Systems
- Payroll software
- Gift registry software
- WinMan SureSell