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Automation Risk Analysis

Will “Mall Manager” be Automated?

Historical Context: Oxford Study (2013)

Ranked #446 of 702. Estimated risk: 81.0%

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AI Exposure Risk

55%

“Mall Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Mall Manager” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Property, Real Estate, and Community Association Managers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).

Avg. Annual Salary $82,720
Avg. Hourly Wage $39.77
Available Jobs (US) 296,640
Job Title & Hierarchy Code (SOC) Property, Real Estate, and Community Association Managers #11-9141
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Property, Real Estate, and Community Association Managers”

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Core Skills & Abilities

  • Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.

  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

  • Act as liaisons between on-site managers or tenants and owners.

  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

  • Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

  • Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

  • Negotiate short- and long-term loans to finance construction and ownership of structures.

  • Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.

  • Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.

  • Review rents to ensure that they are in line with rental markets.

  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.

  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

  • Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.

  • Clean common areas, change light bulbs, and make minor property repairs.

  • Confer regularly with community association members to ensure their needs are being met.

  • Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.

  • Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

  • Purchase building and maintenance supplies, equipment, or furniture.

  • Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.

  • Determine and certify the eligibility of prospective tenants, following government regulations.

  • Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

  • Prepare detailed budgets and financial reports for properties.

  • Contract with architectural firms to draw up detailed plans for new structures.

  • Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

Technologies & Software

  • DeepSeek
  • Biometric reader software
  • LandlordMax
  • PropertyView Solutions Remanage
  • Microsoft Dynamics
  • PT Software Solutions PT Rental Assistant
  • Just So Software The Property Manager
  • Hypertext markup language HTML
  • Yardi software
  • Spreadsheet software
  • LinkedIn
  • Yardi Systems Yardi Enterprise
  • Gemini (Google)
  • Qualitica RentBoss
  • Qwen (Alibaba)
  • O'Brien Grasso RE Software Property Master
  • Advantos Systems DataTrust Enterprise
  • Perplexity AI
  • Napkin AI
  • Facebook
  • Domin-8 Enterprise Solutions RentRight
  • IDEAS Software & Training IDEAS Property Clerk
  • Google Docs
  • Google Drive
  • Property Boulevard
  • W G Software Tenant File
  • Turtle Creek Software Goldenseal
  • Claude (Anthropic)
  • Notion AI
  • Microsoft Outlook
  • TCG Technologies i-CAM
  • Microsoft Publisher
  • Microsoft PowerPoint
  • TrackPro Services TrackPro Manager
  • SpiritWorks Software Development Rental Property Tracker Plus
  • Nova (Amazon)
  • Intuit QuickBooks
  • Otter.ai
  • Gemini for Workspace
  • Social media sites
  • Motion (AI Scheduler)
  • RealEasyBooks ezREB
  • SS&C Technologies Skyline Property Management
  • Yardi Systems Yardi Voyager Condo, Co-op, and HOA
  • RealPage OneSite
  • Fireflies.ai
  • ChatGPT (OpenAI)
  • Microsoft Access
  • Infor Global Solutions eSITE
  • YouTube
  • Quicken
  • Intuit MRI Residential
  • iRealty Manager
  • Landport Systems Landport
  • Microsoft Word
  • Web browser software
  • Sage 50 Accounting
  • Microsoft Project
  • Propertyware
  • Property Solutions International ResidentPortal
  • Microsoft Office software
  • Llama (Meta)
  • Bostonpost Technology Property Manager
  • Jenark Business Systems
  • Calendar and scheduling software
  • Google Analytics
  • FullHouse Software Investment Property Manager
  • Yardi Systems Yardi Voyager Commercial
  • Kimi (Moonshot AI)
  • Mistral (Mistral AI)
  • Domin-8 Enterprise Solutions Tenant Pro
  • Grok (xAI)
  • Tax software
  • Oracle JD Edwards EnterpriseOne
  • London Computer Systems Rent Manager
  • Microsoft Excel
  • Yardi Systems Yardi Voyager Residential
  • Microsoft Windows
  • Card key management software
  • Microsoft Copilot
  • Handheld calculators
  • Laptop computers
  • Computer laser printers
  • Two way radios
  • Digital cameras
  • Desktop computers
  • Laser facsimile machines
  • Video surveillance cameras
  • Multi-line telephone systems
  • Smartphones
  • Lenel Onguard
  • 10-key calculators
  • Personal computers
  • Photocopiers
  • Golf carts
  • Step ladders
  • Scanners