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Automation Risk Analysis

Will “Switchboard Operator Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #73 of 702. Estimated risk: 1.6%

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AI Exposure Risk

51%

“Switchboard Operator Supervisor” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

52%

“Switchboard Operator Supervisor” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 52% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Production and Operating Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.

Avg. Annual Salary $74,540
Avg. Hourly Wage $35.84
Available Jobs (US) 685,140
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Production and Operating Workers #51-1011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Production and Operating Workers”

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Core Skills & Abilities

  • Confer with other supervisors to coordinate operations and activities within or between departments.

  • Plan and establish work schedules, assignments, and production sequences to meet production goals.

  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

  • Evaluate employee performance.

  • Requisition materials, supplies, equipment parts, or repair services.

  • Inspect materials, products, or equipment to detect defects or malfunctions.

  • Plan and develop new products and production processes.

  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.

  • Keep records of employees' attendance and hours worked.

  • Set up and adjust machines and equipment.

  • Enforce safety and sanitation regulations.

  • Calculate labor and equipment requirements and production specifications, using standard formulas.

  • Recommend or execute personnel actions, such as hirings, evaluations, or promotions.

  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.

  • Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.

  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.

  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

  • Confer with management or subordinates to resolve worker problems, complaints, or grievances.

Technologies & Software

  • SAP Business One
  • Microsoft SharePoint
  • Aptean Made2Manage
  • Inventory management software
  • SAP software
  • Microsoft Exchange
  • Exact MAX
  • ABB AI Robotics
  • Intacct ERP
  • Microsoft Total Quality Control Management
  • QA Software QMS Materials Management
  • Operational databases
  • Timekeeping software
  • Materials management software
  • Microsoft Office software
  • Mozilla Firefox
  • Kronos Workforce Timekeeper
  • Retain Resource Planning
  • Microsoft Word
  • ChatGPT (OpenAI)
  • Apple Safari
  • HCSS HeavyJob
  • Word processing software
  • Total quality management TQM software
  • Bowen & Groves M1 ERP
  • GHG Clockwise
  • Computer aided design CAD software
  • SYSPRO business software
  • Giraffe Production Systems Giraffe Schedule System
  • Extensible markup language XML
  • Cognex Vision AI
  • Capterra Enterprise Resource Planning
  • Operating system software
  • Resource planning software
  • Integrated materials management systems
  • Microsoft Outlook
  • Supervisory control and data acquisition SCADA software
  • Minitab
  • Microsoft Internet Explorer
  • Microsoft Excel
  • Microsoft Axapta
  • Work Technology WorkTech Time
  • Microsoft Project
  • Delphi Technology
  • Siemens Industrial AI
  • DeepSeek
  • Computer aided manufacturing CAM software
  • Rockwell Automation AI
  • Epicor Vantage ERP
  • Nova (Amazon)
  • Technology Group International Enterprise 21 ERP
  • Claude (Anthropic)
  • Mistral (Mistral AI)
  • Sight Machine AI
  • Spreadsheet software
  • Llama (Meta)
  • Grok (xAI)
  • Autodesk AutoCAD
  • Oracle JD Edwards EnterpriseOne
  • Kimi (Moonshot AI)
  • Microsoft PowerPoint
  • NetSuite NetERP
  • Google Chrome
  • Apple iWork Pages
  • Microsoft Access
  • Gemini (Google)
  • Qwen (Alibaba)
  • Email software
  • Encompix ERP
  • Database software
  • Epicor Vista ERP
  • IBM Notes
  • Notebook computers
  • Personal computers
  • Laser scanners
  • Desktop computers
  • Safety glasses
  • Laser printers
  • Operator terminals
  • Hard hats
  • Personal protective clothing
  • Safety shoes
  • Respirators

Alternative Job Titles