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Automation Risk Analysis

Will “Switchboard Operator Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #73 of 702. Estimated risk: 1.6%

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AI Exposure Risk

51%

“Switchboard Operator Supervisor” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

52%

“Switchboard Operator Supervisor” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 52% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Production and Operating Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.

Avg. Annual Salary $74,540
Avg. Hourly Wage $35.84
Available Jobs (US) 685,140
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Production and Operating Workers #51-1011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Production and Operating Workers”

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Core Skills & Abilities

  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

  • Evaluate employee performance.

  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

  • Calculate labor and equipment requirements and production specifications, using standard formulas.

  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.

  • Plan and establish work schedules, assignments, and production sequences to meet production goals.

  • Plan and develop new products and production processes.

  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.

  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

  • Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.

  • Requisition materials, supplies, equipment parts, or repair services.

  • Confer with other supervisors to coordinate operations and activities within or between departments.

  • Set up and adjust machines and equipment.

  • Inspect materials, products, or equipment to detect defects or malfunctions.

  • Enforce safety and sanitation regulations.

  • Recommend or execute personnel actions, such as hirings, evaluations, or promotions.

  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.

  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

  • Keep records of employees' attendance and hours worked.

  • Confer with management or subordinates to resolve worker problems, complaints, or grievances.

Technologies & Software

  • Microsoft PowerPoint
  • Siemens Industrial AI
  • Total quality management TQM software
  • Operational databases
  • Microsoft Exchange
  • Encompix ERP
  • Database software
  • Resource planning software
  • Google Chrome
  • Mozilla Firefox
  • Llama (Meta)
  • Microsoft Axapta
  • NetSuite NetERP
  • Bowen & Groves M1 ERP
  • ChatGPT (OpenAI)
  • Capterra Enterprise Resource Planning
  • Spreadsheet software
  • Email software
  • GHG Clockwise
  • Exact MAX
  • Extensible markup language XML
  • Operating system software
  • Aptean Made2Manage
  • IBM Notes
  • Mistral (Mistral AI)
  • Cognex Vision AI
  • SYSPRO business software
  • Microsoft Office software
  • Intacct ERP
  • SAP Business One
  • Supervisory control and data acquisition SCADA software
  • Sight Machine AI
  • Claude (Anthropic)
  • Rockwell Automation AI
  • Microsoft Excel
  • Epicor Vista ERP
  • SAP software
  • Oracle JD Edwards EnterpriseOne
  • Microsoft Internet Explorer
  • Epicor Vantage ERP
  • Autodesk AutoCAD
  • Microsoft Outlook
  • Microsoft Total Quality Control Management
  • QA Software QMS Materials Management
  • HCSS HeavyJob
  • Minitab
  • Materials management software
  • Nova (Amazon)
  • Computer aided manufacturing CAM software
  • Microsoft SharePoint
  • Kronos Workforce Timekeeper
  • Kimi (Moonshot AI)
  • Giraffe Production Systems Giraffe Schedule System
  • Gemini (Google)
  • DeepSeek
  • Computer aided design CAD software
  • Qwen (Alibaba)
  • Integrated materials management systems
  • Work Technology WorkTech Time
  • Retain Resource Planning
  • Grok (xAI)
  • Apple iWork Pages
  • Word processing software
  • Inventory management software
  • ABB AI Robotics
  • Delphi Technology
  • Microsoft Access
  • Timekeeping software
  • Microsoft Word
  • Apple Safari
  • Technology Group International Enterprise 21 ERP
  • Microsoft Project
  • Respirators
  • Notebook computers
  • Laser scanners
  • Desktop computers
  • Personal protective clothing
  • Safety glasses
  • Operator terminals
  • Personal computers
  • Hard hats
  • Laser printers
  • Safety shoes

Alternative Job Titles