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Automation Risk Analysis

Will “Switchboard Operator Supervisor” be Automated?

Historical Context: Oxford Study (2013)

Ranked #73 of 702. Estimated risk: 1.6%

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AI Exposure Risk

51%

“Switchboard Operator Supervisor” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 51% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

52%

“Switchboard Operator Supervisor” will maybe be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 52% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For First-Line Supervisors of Production and Operating Workers, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.

Avg. Annual Salary $74,540
Avg. Hourly Wage $35.84
Available Jobs (US) 685,140
Job Title & Hierarchy Code (SOC) First-Line Supervisors of Production and Operating Workers #51-1011
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “First-Line Supervisors of Production and Operating Workers”

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Core Skills & Abilities

  • Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

  • Confer with other supervisors to coordinate operations and activities within or between departments.

  • Confer with management or subordinates to resolve worker problems, complaints, or grievances.

  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

  • Inspect materials, products, or equipment to detect defects or malfunctions.

  • Plan and develop new products and production processes.

  • Set up and adjust machines and equipment.

  • Requisition materials, supplies, equipment parts, or repair services.

  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.

  • Recommend or execute personnel actions, such as hirings, evaluations, or promotions.

  • Plan and establish work schedules, assignments, and production sequences to meet production goals.

  • Enforce safety and sanitation regulations.

  • Keep records of employees' attendance and hours worked.

  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.

  • Calculate labor and equipment requirements and production specifications, using standard formulas.

  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.

  • Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.

  • Evaluate employee performance.

  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

Technologies & Software

  • Database software
  • Microsoft Access
  • Bowen & Groves M1 ERP
  • Epicor Vista ERP
  • Materials management software
  • Supervisory control and data acquisition SCADA software
  • Operating system software
  • NetSuite NetERP
  • Inventory management software
  • Llama (Meta)
  • Intacct ERP
  • Retain Resource Planning
  • Kronos Workforce Timekeeper
  • Autodesk AutoCAD
  • Minitab
  • SAP Business One
  • Microsoft Project
  • Microsoft Total Quality Control Management
  • GHG Clockwise
  • Epicor Vantage ERP
  • Email software
  • Microsoft Word
  • Sight Machine AI
  • Microsoft Outlook
  • ABB AI Robotics
  • Apple iWork Pages
  • Claude (Anthropic)
  • Microsoft PowerPoint
  • Delphi Technology
  • Encompix ERP
  • ChatGPT (OpenAI)
  • Computer aided manufacturing CAM software
  • Cognex Vision AI
  • SYSPRO business software
  • Spreadsheet software
  • Computer aided design CAD software
  • QA Software QMS Materials Management
  • Word processing software
  • Qwen (Alibaba)
  • Microsoft Internet Explorer
  • Resource planning software
  • DeepSeek
  • Microsoft Excel
  • Microsoft Office software
  • Gemini (Google)
  • Technology Group International Enterprise 21 ERP
  • Mistral (Mistral AI)
  • Nova (Amazon)
  • Total quality management TQM software
  • Giraffe Production Systems Giraffe Schedule System
  • SAP software
  • Siemens Industrial AI
  • Timekeeping software
  • Operational databases
  • Integrated materials management systems
  • Rockwell Automation AI
  • IBM Notes
  • Kimi (Moonshot AI)
  • Google Chrome
  • Capterra Enterprise Resource Planning
  • Microsoft Axapta
  • Exact MAX
  • Mozilla Firefox
  • Microsoft Exchange
  • Oracle JD Edwards EnterpriseOne
  • HCSS HeavyJob
  • Grok (xAI)
  • Aptean Made2Manage
  • Microsoft SharePoint
  • Extensible markup language XML
  • Apple Safari
  • Work Technology WorkTech Time
  • Laser printers
  • Operator terminals
  • Personal computers
  • Notebook computers
  • Personal protective clothing
  • Desktop computers
  • Safety shoes
  • Laser scanners
  • Hard hats
  • Respirators
  • Safety glasses

Alternative Job Titles