Will “Hospital Receptionist” be Replaced By Robots? 🤔
96% Chance of Automation
“Hospital Receptionist” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Hospital Receptionist”
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
- Analyze data to determine answers to questions from customers or members of the public.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Enroll individuals to participate in programs and notify them of their acceptance.
- File and maintain records.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Schedule appointments and maintain and update appointment calendars.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Receive payment and record receipts for services.
- Keep a current record of staff members' whereabouts and availability.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Schedule space or equipment for special programs and prepare lists of participants.
Related Technology & Tools
- Photocopying equipment
- Postage machines
- Filing Cabinets
- Scanners
- Multi-line telephone systems
- Desktop computers
- Laser facsimile machines
- Multi-line switchboards
- Personal computers
- Data input scanners
- Public address PA systems
- Electric typewriters
- Credit card processing machines
- Handheld calculators
- Switchboards
- Dictation equipment
- Microsoft Word
- Electronic health record EHR software
- McKesson Lytec
- St. Paul Travelers e-CARMA
- Medical condition coding software
- Intuit QuickBooks
- Microsoft Publisher
- Web browser software
- Billing software
- Appointment scheduling software
- Claim processing system software
- Bookkeeping software
- Microsoft PowerPoint
- Automated information system software
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Microsoft Office SharePoint Server MOSS
- Corel WordPerfect
- Electronic calendar management software
- Desktop publishing software
- Alpha Software Alpha Five
- Medical procedure coding software
- Filing system software
- Microsoft Outlook
- HMS
- IBM Check Processing Control System CPSC
- Database software
- IBM Notes
- Microsoft Office
- Microsoft Excel
- Customer relationship management CRM software
- Email software
- GE Healthcare Centricity EMR