Will “Community Liaison” be Replaced By Robots? 🤔
96% Chance of Automation
“Community Liaison” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Clerk Specialist
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Community Liaison
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Community Liaison”
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Schedule appointments and maintain and update appointment calendars.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Schedule space or equipment for special programs and prepare lists of participants.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Hear and resolve complaints from customers or the public.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Keep a current record of staff members' whereabouts and availability.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Receive payment and record receipts for services.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- File and maintain records.
- Analyze data to determine answers to questions from customers or members of the public.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Related Technology & Tools
- Multi-line switchboards
- Data input scanners
- Electric typewriters
- Personal computers
- Filing Cabinets
- Photocopying equipment
- Dictation equipment
- Switchboards
- Desktop computers
- Public address PA systems
- Postage machines
- Handheld calculators
- Credit card processing machines
- Scanners
- Laser facsimile machines
- Multi-line telephone systems
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- HMS
- Web browser software
- Medical procedure coding software
- Customer relationship management CRM software
- Desktop publishing software
- IBM Notes
- Database software
- McKesson Lytec
- Filing system software
- Microsoft PowerPoint
- Microsoft Publisher
- Medical condition coding software
- Email software
- Microsoft Office
- Claim processing system software
- Electronic health record EHR software
- Intuit QuickBooks
- IBM Check Processing Control System CPSC
- Microsoft Office SharePoint Server MOSS
- GE Healthcare Centricity EMR
- Microsoft Excel
- Microsoft Outlook
- Appointment scheduling software
- Microsoft Word
- St. Paul Travelers e-CARMA
- Alpha Software Alpha Five
- Bookkeeping software
- Electronic calendar management software
- Corel WordPerfect
- Automated information system software
- Billing software