Will “Senior Receptionist” be Replaced By Robots? 🤔
96% Chance of Automation
“Senior Receptionist” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Senior Receptionist
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Senior Receptionist”
- Enroll individuals to participate in programs and notify them of their acceptance.
- File and maintain records.
- Analyze data to determine answers to questions from customers or members of the public.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers or the public.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Keep a current record of staff members' whereabouts and availability.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Schedule appointments and maintain and update appointment calendars.
- Receive payment and record receipts for services.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Schedule space or equipment for special programs and prepare lists of participants.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Related Technology & Tools
- Multi-line switchboards
- Desktop computers
- Laser facsimile machines
- Dictation equipment
- Photocopying equipment
- Postage machines
- Personal computers
- Credit card processing machines
- Multi-line telephone systems
- Data input scanners
- Handheld calculators
- Public address PA systems
- Switchboards
- Electric typewriters
- Filing Cabinets
- Scanners
- Database software
- IBM Check Processing Control System CPSC
- Appointment scheduling software
- Electronic calendar management software
- Bookkeeping software
- McKesson Lytec
- St. Paul Travelers e-CARMA
- Microsoft Word
- GE Healthcare Centricity EMR
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Microsoft Excel
- Filing system software
- Billing software
- HMS
- Desktop publishing software
- Automated information system software
- Medical condition coding software
- Microsoft Office
- Corel WordPerfect
- Intuit QuickBooks
- Alpha Software Alpha Five
- Microsoft Publisher
- Microsoft Outlook
- Customer relationship management CRM software
- Medical procedure coding software
- Microsoft PowerPoint
- Claim processing system software
- Email software
- Electronic health record EHR software
- Web browser software
- Microsoft Office SharePoint Server MOSS
- IBM Notes