Will “Clerk Specialist” be Replaced By Robots? 🤔
96% Chance of Automation
“Clerk Specialist” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Clerk Specialist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Clerk Specialist”
- Schedule appointments and maintain and update appointment calendars.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- File and maintain records.
- Hear and resolve complaints from customers or the public.
- Schedule space or equipment for special programs and prepare lists of participants.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Analyze data to determine answers to questions from customers or members of the public.
- Keep a current record of staff members' whereabouts and availability.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Receive payment and record receipts for services.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
Related Technology & Tools
- Electric typewriters
- Public address PA systems
- Multi-line switchboards
- Desktop computers
- Data input scanners
- Personal computers
- Laser facsimile machines
- Filing Cabinets
- Handheld calculators
- Photocopying equipment
- Multi-line telephone systems
- Scanners
- Dictation equipment
- Switchboards
- Credit card processing machines
- Postage machines
- Microsoft PowerPoint
- Claim processing system software
- Alpha Software Alpha Five
- Email software
- HMS
- Electronic health record EHR software
- Web browser software
- Electronic calendar management software
- Filing system software
- IBM Check Processing Control System CPSC
- GE Healthcare Centricity EMR
- Microsoft Office
- Intuit QuickBooks
- Billing software
- St. Paul Travelers e-CARMA
- Medical condition coding software
- Microsoft Word
- Medical procedure coding software
- Microsoft Publisher
- Microsoft Office SharePoint Server MOSS
- Bookkeeping software
- IBM Notes
- McKesson Lytec
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Customer relationship management CRM software
- Microsoft Outlook
- Automated information system software
- Appointment scheduling software
- Microsoft Excel
- Corel WordPerfect
- Database software
- Desktop publishing software