Will “Unit Assistant” be Replaced By Robots? 🤔
96% Chance of Automation
“Unit Assistant” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Unit Assistant
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Unit Assistant”
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Analyze data to determine answers to questions from customers or members of the public.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Schedule space or equipment for special programs and prepare lists of participants.
- File and maintain records.
- Receive payment and record receipts for services.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Keep a current record of staff members' whereabouts and availability.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Hear and resolve complaints from customers or the public.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Related Technology & Tools
- Public address PA systems
- Laser facsimile machines
- Handheld calculators
- Filing Cabinets
- Multi-line switchboards
- Photocopying equipment
- Personal computers
- Dictation equipment
- Multi-line telephone systems
- Switchboards
- Electric typewriters
- Postage machines
- Data input scanners
- Credit card processing machines
- Desktop computers
- Scanners
- Customer relationship management CRM software
- Medical condition coding software
- St. Paul Travelers e-CARMA
- Billing software
- Alpha Software Alpha Five
- HMS
- Appointment scheduling software
- Automated information system software
- McKesson Lytec
- Microsoft Outlook
- Electronic health record EHR software
- Microsoft Word
- Electronic calendar management software
- Database software
- Medical procedure coding software
- Filing system software
- Desktop publishing software
- Microsoft Publisher
- Corel WordPerfect
- Microsoft PowerPoint
- GE Healthcare Centricity EMR
- Microsoft Excel
- Bookkeeping software
- Email software
- IBM Notes
- IBM Check Processing Control System CPSC
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Microsoft Office
- Web browser software
- Microsoft Office SharePoint Server MOSS
- Intuit QuickBooks
- Claim processing system software