Will “Unit Assistant” be Replaced By Robots? 🤔
96% Chance of Automation
“Unit Assistant” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Unit Assistant
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Unit Assistant”
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- File and maintain records.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Receive payment and record receipts for services.
- Analyze data to determine answers to questions from customers or members of the public.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Schedule appointments and maintain and update appointment calendars.
- Schedule space or equipment for special programs and prepare lists of participants.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Keep a current record of staff members' whereabouts and availability.
Related Technology & Tools
- Dictation equipment
- Handheld calculators
- Multi-line switchboards
- Laser facsimile machines
- Public address PA systems
- Personal computers
- Desktop computers
- Switchboards
- Electric typewriters
- Postage machines
- Credit card processing machines
- Photocopying equipment
- Filing Cabinets
- Scanners
- Data input scanners
- Multi-line telephone systems
- Claim processing system software
- Microsoft Office
- HMS
- Microsoft Excel
- Alpha Software Alpha Five
- McKesson Lytec
- Electronic health record EHR software
- St. Paul Travelers e-CARMA
- Medical procedure coding software
- Customer relationship management CRM software
- Desktop publishing software
- Microsoft PowerPoint
- Microsoft Publisher
- IBM Check Processing Control System CPSC
- Microsoft Word
- Microsoft Office SharePoint Server MOSS
- IBM Notes
- Automated information system software
- Electronic calendar management software
- GE Healthcare Centricity EMR
- Intuit QuickBooks
- Filing system software
- Appointment scheduling software
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Bookkeeping software
- Web browser software
- Billing software
- Email software
- Microsoft Outlook
- Corel WordPerfect
- Medical condition coding software
- Database software