Will “Medical Office Receptionist” be Replaced By Robots? 🤔
96% Chance of Automation
“Medical Office Receptionist” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Medical Office Receptionist”
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- File and maintain records.
- Schedule appointments and maintain and update appointment calendars.
- Hear and resolve complaints from customers or the public.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Analyze data to determine answers to questions from customers or members of the public.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Keep a current record of staff members' whereabouts and availability.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Receive payment and record receipts for services.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Schedule space or equipment for special programs and prepare lists of participants.
Related Technology & Tools
- Handheld calculators
- Multi-line telephone systems
- Switchboards
- Filing Cabinets
- Photocopying equipment
- Dictation equipment
- Electric typewriters
- Postage machines
- Data input scanners
- Desktop computers
- Personal computers
- Laser facsimile machines
- Scanners
- Credit card processing machines
- Public address PA systems
- Multi-line switchboards
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Excel
- IBM Notes
- Medical procedure coding software
- Microsoft Publisher
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- St. Paul Travelers e-CARMA
- Billing software
- Bookkeeping software
- Desktop publishing software
- Customer relationship management CRM software
- Electronic health record EHR software
- Appointment scheduling software
- Filing system software
- Microsoft Office
- Database software
- IBM Check Processing Control System CPSC
- HMS
- Microsoft Office SharePoint Server MOSS
- Intuit QuickBooks
- Microsoft Word
- McKesson Lytec
- Electronic calendar management software
- Automated information system software
- Alpha Software Alpha Five
- Claim processing system software
- GE Healthcare Centricity EMR
- Medical condition coding software
- Web browser software
- Email software
- Corel WordPerfect