Will “Office Assistant” be Replaced By Robots? 🤔
96% Chance of Automation
“Office Assistant” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Senior Receptionist
- Scheduler
- Receptionist
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- Policyholder Information Clerk
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Office Assistant
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Office Assistant”
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Keep a current record of staff members' whereabouts and availability.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Receive payment and record receipts for services.
- Analyze data to determine answers to questions from customers or members of the public.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Enroll individuals to participate in programs and notify them of their acceptance.
- File and maintain records.
- Hear and resolve complaints from customers or the public.
- Schedule space or equipment for special programs and prepare lists of participants.
- Schedule appointments and maintain and update appointment calendars.
Related Technology & Tools
- Personal computers
- Multi-line telephone systems
- Desktop computers
- Data input scanners
- Handheld calculators
- Dictation equipment
- Credit card processing machines
- Electric typewriters
- Switchboards
- Postage machines
- Public address PA systems
- Laser facsimile machines
- Multi-line switchboards
- Photocopying equipment
- Scanners
- Filing Cabinets
- Microsoft Excel
- Email software
- Electronic health record EHR software
- Filing system software
- Microsoft PowerPoint
- Claim processing system software
- Microsoft Publisher
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Intuit QuickBooks
- Database software
- Microsoft Outlook
- Desktop publishing software
- St. Paul Travelers e-CARMA
- Appointment scheduling software
- Electronic calendar management software
- IBM Check Processing Control System CPSC
- Medical condition coding software
- IBM Notes
- Corel WordPerfect
- Billing software
- Automated information system software
- Web browser software
- Alpha Software Alpha Five
- HMS
- Microsoft Office
- Customer relationship management CRM software
- Bookkeeping software
- Microsoft Office SharePoint Server MOSS
- GE Healthcare Centricity EMR
- McKesson Lytec
- Medical procedure coding software
- Microsoft Word