Will “Policyholder Information Clerk” be Replaced By Robots? 🤔
96% Chance of Automation
“Policyholder Information Clerk” will almost certainly be replaced by robots.
This job is ranked #628 out of #702. A higher ranking (i.e., a lower number) means the job is less likely to be replaced.
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Job Description
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Job Details
- The SOC (Standard Occupational Classification) code is 43-4171.00
- The Mean Annual Wage in the U.S. is $ 29,120.00
- The Mean Hourly Wage is $ 14.00
- Currently, there are 997,770 people on this job
☝️ Information based on the reference occupation “Receptionists and Information Clerks”.
Also Known As…
- Receptionists and Information Clerks
- Unit Assistant
- Senior Receptionist
- Scheduler
- Receptionist
- Office Assistant
- Member Service Representative
- Greeter
- Front Desk Receptionist
- Community Liaison
- Clerk Specialist
- Utility Clerk
- Tourist Information Assistant
- Telephone Quotation Clerk
- Telephone Operator Receptionist
- Telephone Information Clerk
- Telephone Clerk
- Telephone Appointment Clerk
- Telephone Answerer
- Space Scheduler
- Schedule Announcer
- Research Clerk
- Registration Clerk
- Registrar
- Register Clerk
- Referral Coordinator
- Referral and Information Aide
- Receptionist Telephone Operator
- Quoter
- People Greeter
- Pay Station Attendant
- Patient Registration Representative
- Park Aide
- Outpatient Clerk
- Merchandising Assistant
- Medical Scheduler
- Medical Receptionist
- Medical Office Receptionist
- Legal Receptionist
- Land Leasing Information Clerk
- Land Leasing Examiner
- Information Specialist
- Information Assistant
- In-File Operator
- Hospitality Aide
- Hospital Receptionist
- Guard Entrance Registrar
- Front Desk Officer
- Front Desk Clerk
- Emergency Room Clerk
- Dental Receptionist
- Customer Care Representative (CCR)
- Credit Reporting Clerk
- Clinic Receptionist
- Call Taker
- Call Center Representative
- Call Center Operator
- Call Center Agent
- Automobile Club Information Clerk
- Appointment Setter
- Appointment Scheduler
- Appointment Clerk
Tasks for “Policyholder Information Clerk”
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- File and maintain records.
- Keep a current record of staff members' whereabouts and availability.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Schedule appointments and maintain and update appointment calendars.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Schedule space or equipment for special programs and prepare lists of participants.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Receive payment and record receipts for services.
- Analyze data to determine answers to questions from customers or members of the public.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
Related Technology & Tools
- Credit card processing machines
- Laser facsimile machines
- Electric typewriters
- Switchboards
- Multi-line telephone systems
- Scanners
- Photocopying equipment
- Postage machines
- Dictation equipment
- Filing Cabinets
- Desktop computers
- Multi-line switchboards
- Public address PA systems
- Data input scanners
- Handheld calculators
- Personal computers
- Medical condition coding software
- IBM Notes
- Web browser software
- Microsoft Outlook
- Microsoft Excel
- Electronic calendar management software
- Desktop publishing software
- Electronic health record EHR software
- HMS
- Alpha Software Alpha Five
- Microsoft Office SharePoint Server MOSS
- Microsoft Office
- Corel WordPerfect
- Microsoft Word
- Intuit QuickBooks
- Bookkeeping software
- St. Paul Travelers e-CARMA
- Filing system software
- Customer relationship management CRM software
- Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
- Database software
- Email software
- GE Healthcare Centricity EMR
- Claim processing system software
- Microsoft Publisher
- Microsoft PowerPoint
- Billing software
- Automated information system software
- Appointment scheduling software
- Medical procedure coding software
- McKesson Lytec
- IBM Check Processing Control System CPSC