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Automation Risk Analysis

Will “E-Commerce Coordinator” be Automated?

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AI Exposure Risk

60%

“E-Commerce Coordinator” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“E-Commerce Coordinator” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Online Merchants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Title & Hierarchy Code (SOC) Online Merchants #13-1199.06
ℹ️

Data is based on the reference occupation: “Online Merchants”

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Core Skills & Abilities

  • Create or maintain database of customer accounts.

  • Transfer digital media, such as music, video, or software, to customers via the Internet.

  • Create, manage, or automate orders or invoices, using order management or invoicing software.

  • Design customer interface of online storefront, using web programming or e-commerce software.

  • Integrate online retailing strategy with physical or catalogue retailing operations.

  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

  • Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.

  • Determine and set product prices.

  • Collaborate with search engine shopping specialists to place marketing content in desired online locations.

  • Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.

  • Order or purchase merchandise to maintain optimal inventory levels.

  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

  • Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.

  • Receive and process payments from customers, using electronic transaction services.

  • Cancel orders based on customer requests or inventory or delivery problems.

  • Disclose merchant information and terms and policies of transactions in online or offline materials.

  • Deliver e-mail confirmation of completed transactions and shipment.

  • Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

  • Initiate online auctions through auction hosting sites or auction management software.

  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

  • Determine location for product listings to maximize exposure to online traffic.

  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

  • Devise, select, or purchase domain name and web address.

  • Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.

  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

  • Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

Technologies & Software

  • Microsoft Project
  • Apache Solr
  • Oracle JavaServer Pages JSP
  • Inventory tracking software
  • Microsoft SQL Server
  • Microsoft Outlook
  • Shipment processing software
  • Search engine results pages SERP software
  • Webtrends software
  • C#
  • Microsoft Visual Studio
  • Financial accounting software
  • Shopify software
  • Blogging software
  • YouTube
  • Napkin AI
  • jQuery
  • Apache Struts
  • Microsoft .NET Framework
  • Apple macOS
  • Google Analytics
  • IBM InfoSphere DataStage
  • Tableau AI
  • ProPay payment processing software
  • Extensible hypertext markup language XHTML
  • Nova (Amazon)
  • Claude (Anthropic)
  • Planful AI
  • Microsoft Office software
  • Linux
  • WordPress
  • CCBill
  • Square
  • Microsoft Word
  • Alteryx AI
  • Qwen (Alibaba)
  • Enterprise JavaBeans
  • Gemini for Workspace
  • Search engine optimization SEO software
  • Microsoft Access
  • Mistral (Mistral AI)
  • Oracle Java
  • Microsoft Visio
  • DataRobot
  • Tax software
  • Extensible markup language XML
  • IBM WebSphere
  • e-check software
  • Kimi (Moonshot AI)
  • LAMP Stack
  • Llama (Meta)
  • Magento Analytics
  • Perplexity AI
  • Snorasson Holdings CCNow
  • Meta Business AI
  • Dynamic hypertext markup language DHTML
  • JavaScript
  • PayPal Zettle
  • Relational database management software
  • Bing Ads
  • Microsoft Dynamics
  • Hypertext markup language HTML
  • Grok (xAI)
  • MyCommerce RegNow
  • Intuit QuickBooks
  • Mobile application software
  • Gemini (Google)
  • Google Checkout
  • Web browser software
  • PayPal
  • Search engine marketing SEM software
  • Bing for Power BI
  • Adobe Dreamweaver
  • JamBoard
  • Content management systems CMS
  • MySQL
  • Intuit QuickBoooks Payments
  • Microsoft PowerPoint
  • PHP
  • Screencast-O-Matic
  • NetSuite ERP
  • Microsoft Excel
  • IBM Digital Analytics
  • X (formerly Twitter)
  • Adobe Photoshop
  • AJAX
  • Microsoft Copilot
  • IBM Domino
  • Google Ads
  • Structured query language SQL
  • Facebook
  • DeepSeek
  • ChatGPT (OpenAI)
  • Microsoft Windows
  • Drupal
  • Personal computers
  • Desktop computers
  • Label printers
  • Credit card machines
  • Tablet computers
  • Dot matrix printers
  • Laser facsimile machines
  • Thumb drives
  • External hard drives