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Automation Risk Analysis

Will “E-tailer” be Automated?

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AI Exposure Risk

60%

“E-tailer” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“E-tailer” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Online Merchants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Title & Hierarchy Code (SOC) Online Merchants #13-1199.06
ℹ️

Data is based on the reference occupation: “Online Merchants”

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Core Skills & Abilities

  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.

  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

  • Create, manage, or automate orders or invoices, using order management or invoicing software.

  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

  • Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.

  • Determine location for product listings to maximize exposure to online traffic.

  • Transfer digital media, such as music, video, or software, to customers via the Internet.

  • Collaborate with search engine shopping specialists to place marketing content in desired online locations.

  • Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

  • Devise, select, or purchase domain name and web address.

  • Order or purchase merchandise to maintain optimal inventory levels.

  • Receive and process payments from customers, using electronic transaction services.

  • Cancel orders based on customer requests or inventory or delivery problems.

  • Initiate online auctions through auction hosting sites or auction management software.

  • Deliver e-mail confirmation of completed transactions and shipment.

  • Integrate online retailing strategy with physical or catalogue retailing operations.

  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.

  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

  • Create or maintain database of customer accounts.

  • Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

  • Determine and set product prices.

  • Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.

  • Design customer interface of online storefront, using web programming or e-commerce software.

  • Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

  • Disclose merchant information and terms and policies of transactions in online or offline materials.

  • Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

Technologies & Software

  • Google Ads
  • Content management systems CMS
  • Financial accounting software
  • ProPay payment processing software
  • Microsoft .NET Framework
  • Drupal
  • AJAX
  • Apple macOS
  • e-check software
  • CCBill
  • Mistral (Mistral AI)
  • Bing Ads
  • Nova (Amazon)
  • Qwen (Alibaba)
  • Inventory tracking software
  • Search engine results pages SERP software
  • Google Analytics
  • Microsoft PowerPoint
  • Oracle JavaServer Pages JSP
  • Microsoft Access
  • Linux
  • Adobe Dreamweaver
  • Blogging software
  • DeepSeek
  • Intuit QuickBoooks Payments
  • PayPal Zettle
  • Kimi (Moonshot AI)
  • IBM WebSphere
  • X (formerly Twitter)
  • Microsoft Visio
  • Apache Solr
  • JamBoard
  • Gemini (Google)
  • Microsoft Visual Studio
  • Relational database management software
  • WordPress
  • LAMP Stack
  • Perplexity AI
  • MySQL
  • Intuit QuickBooks
  • Bing for Power BI
  • Facebook
  • IBM Domino
  • JavaScript
  • YouTube
  • Microsoft SQL Server
  • Apache Struts
  • Alteryx AI
  • ChatGPT (OpenAI)
  • Search engine marketing SEM software
  • Microsoft Dynamics
  • Square
  • MyCommerce RegNow
  • Google Checkout
  • Web browser software
  • Dynamic hypertext markup language DHTML
  • Claude (Anthropic)
  • Meta Business AI
  • IBM InfoSphere DataStage
  • Oracle Java
  • PHP
  • Microsoft Windows
  • Microsoft Project
  • Extensible hypertext markup language XHTML
  • NetSuite ERP
  • Microsoft Excel
  • Grok (xAI)
  • Structured query language SQL
  • Microsoft Copilot
  • PayPal
  • Microsoft Outlook
  • Tableau AI
  • Mobile application software
  • Hypertext markup language HTML
  • Microsoft Word
  • Gemini for Workspace
  • Magento Analytics
  • Llama (Meta)
  • Planful AI
  • Extensible markup language XML
  • C#
  • Shopify software
  • jQuery
  • Snorasson Holdings CCNow
  • Shipment processing software
  • Screencast-O-Matic
  • Enterprise JavaBeans
  • IBM Digital Analytics
  • Adobe Photoshop
  • DataRobot
  • Webtrends software
  • Search engine optimization SEO software
  • Tax software
  • Microsoft Office software
  • Napkin AI
  • Laser facsimile machines
  • Label printers
  • Credit card machines
  • Dot matrix printers
  • Personal computers
  • External hard drives
  • Thumb drives
  • Desktop computers
  • Tablet computers