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Automation Risk Analysis

Will “Merchandiser” be Automated?

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AI Exposure Risk

60%

“Merchandiser” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Merchandiser” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Online Merchants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Title & Hierarchy Code (SOC) Online Merchants #13-1199.06
ℹ️

Data is based on the reference occupation: “Online Merchants”

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Core Skills & Abilities

  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

  • Design customer interface of online storefront, using web programming or e-commerce software.

  • Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

  • Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.

  • Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

  • Integrate online retailing strategy with physical or catalogue retailing operations.

  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

  • Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

  • Initiate online auctions through auction hosting sites or auction management software.

  • Create or maintain database of customer accounts.

  • Order or purchase merchandise to maintain optimal inventory levels.

  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

  • Create, manage, or automate orders or invoices, using order management or invoicing software.

  • Determine and set product prices.

  • Determine location for product listings to maximize exposure to online traffic.

  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.

  • Cancel orders based on customer requests or inventory or delivery problems.

  • Collaborate with search engine shopping specialists to place marketing content in desired online locations.

  • Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

  • Transfer digital media, such as music, video, or software, to customers via the Internet.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.

  • Disclose merchant information and terms and policies of transactions in online or offline materials.

  • Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.

  • Deliver e-mail confirmation of completed transactions and shipment.

  • Receive and process payments from customers, using electronic transaction services.

  • Devise, select, or purchase domain name and web address.

Technologies & Software

  • Tableau AI
  • Search engine marketing SEM software
  • Microsoft Office software
  • MyCommerce RegNow
  • Hypertext markup language HTML
  • JamBoard
  • Content management systems CMS
  • ProPay payment processing software
  • Mobile application software
  • Search engine optimization SEO software
  • Qwen (Alibaba)
  • Oracle JavaServer Pages JSP
  • Intuit QuickBoooks Payments
  • Adobe Dreamweaver
  • Kimi (Moonshot AI)
  • Alteryx AI
  • Microsoft Access
  • PayPal Zettle
  • Microsoft Windows
  • Linux
  • Apache Struts
  • WordPress
  • e-check software
  • MySQL
  • Apple macOS
  • Microsoft Excel
  • Microsoft Visio
  • IBM Digital Analytics
  • Extensible markup language XML
  • Extensible hypertext markup language XHTML
  • Meta Business AI
  • Microsoft PowerPoint
  • Grok (xAI)
  • Bing Ads
  • JavaScript
  • Oracle Java
  • Planful AI
  • Facebook
  • YouTube
  • Microsoft .NET Framework
  • Gemini for Workspace
  • Magento Analytics
  • Financial accounting software
  • Relational database management software
  • DataRobot
  • IBM Domino
  • Webtrends software
  • Napkin AI
  • Microsoft SQL Server
  • Llama (Meta)
  • Web browser software
  • Dynamic hypertext markup language DHTML
  • CCBill
  • Snorasson Holdings CCNow
  • LAMP Stack
  • Perplexity AI
  • Square
  • Search engine results pages SERP software
  • Structured query language SQL
  • ChatGPT (OpenAI)
  • Microsoft Visual Studio
  • Microsoft Project
  • Apache Solr
  • Adobe Photoshop
  • Microsoft Copilot
  • Nova (Amazon)
  • Enterprise JavaBeans
  • Bing for Power BI
  • Google Analytics
  • IBM InfoSphere DataStage
  • Gemini (Google)
  • X (formerly Twitter)
  • NetSuite ERP
  • Blogging software
  • Shopify software
  • Tax software
  • Microsoft Outlook
  • PHP
  • Google Ads
  • Screencast-O-Matic
  • Shipment processing software
  • Microsoft Dynamics
  • PayPal
  • AJAX
  • DeepSeek
  • Drupal
  • Claude (Anthropic)
  • Intuit QuickBooks
  • IBM WebSphere
  • Microsoft Word
  • Google Checkout
  • Mistral (Mistral AI)
  • Inventory tracking software
  • jQuery
  • C#
  • Personal computers
  • Credit card machines
  • Tablet computers
  • Desktop computers
  • Label printers
  • Laser facsimile machines
  • Dot matrix printers
  • External hard drives
  • Thumb drives