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Automation Risk Analysis

Will “E-Commerce Manager” be Automated?

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AI Exposure Risk

60%

“E-Commerce Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“E-Commerce Manager” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Online Merchants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Title & Hierarchy Code (SOC) Online Merchants #13-1199.06
ℹ️

Data is based on the reference occupation: “Online Merchants”

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Core Skills & Abilities

  • Create or maintain database of customer accounts.

  • Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

  • Transfer digital media, such as music, video, or software, to customers via the Internet.

  • Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

  • Integrate online retailing strategy with physical or catalogue retailing operations.

  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

  • Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

  • Devise, select, or purchase domain name and web address.

  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.

  • Cancel orders based on customer requests or inventory or delivery problems.

  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

  • Determine location for product listings to maximize exposure to online traffic.

  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

  • Deliver e-mail confirmation of completed transactions and shipment.

  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

  • Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.

  • Determine and set product prices.

  • Create, manage, or automate orders or invoices, using order management or invoicing software.

  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

  • Collaborate with search engine shopping specialists to place marketing content in desired online locations.

  • Disclose merchant information and terms and policies of transactions in online or offline materials.

  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.

  • Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.

  • Receive and process payments from customers, using electronic transaction services.

  • Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

  • Design customer interface of online storefront, using web programming or e-commerce software.

  • Order or purchase merchandise to maintain optimal inventory levels.

  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

  • Initiate online auctions through auction hosting sites or auction management software.

Technologies & Software

  • Microsoft SQL Server
  • Microsoft Visual Studio
  • Napkin AI
  • Structured query language SQL
  • Microsoft .NET Framework
  • Linux
  • Financial accounting software
  • Hypertext markup language HTML
  • Bing for Power BI
  • Google Analytics
  • Microsoft Office software
  • Webtrends software
  • IBM Domino
  • Relational database management software
  • Web browser software
  • Gemini (Google)
  • Microsoft Dynamics
  • PayPal Zettle
  • e-check software
  • Search engine marketing SEM software
  • ChatGPT (OpenAI)
  • NetSuite ERP
  • Planful AI
  • Blogging software
  • Oracle JavaServer Pages JSP
  • Extensible markup language XML
  • DataRobot
  • Inventory tracking software
  • Apache Struts
  • Content management systems CMS
  • Microsoft Project
  • Grok (xAI)
  • Square
  • Alteryx AI
  • Bing Ads
  • LAMP Stack
  • Mistral (Mistral AI)
  • Perplexity AI
  • Microsoft Word
  • Qwen (Alibaba)
  • Dynamic hypertext markup language DHTML
  • Shopify software
  • IBM InfoSphere DataStage
  • DeepSeek
  • Enterprise JavaBeans
  • Search engine results pages SERP software
  • Microsoft Copilot
  • AJAX
  • ProPay payment processing software
  • Mobile application software
  • PHP
  • Intuit QuickBoooks Payments
  • Adobe Photoshop
  • jQuery
  • Screencast-O-Matic
  • Microsoft Outlook
  • C#
  • YouTube
  • JavaScript
  • MyCommerce RegNow
  • Apache Solr
  • Llama (Meta)
  • Tableau AI
  • PayPal
  • CCBill
  • Microsoft Access
  • Microsoft Windows
  • Shipment processing software
  • JamBoard
  • Google Ads
  • Microsoft Excel
  • IBM WebSphere
  • MySQL
  • Nova (Amazon)
  • Adobe Dreamweaver
  • Tax software
  • Gemini for Workspace
  • Drupal
  • Oracle Java
  • WordPress
  • Extensible hypertext markup language XHTML
  • Microsoft PowerPoint
  • Snorasson Holdings CCNow
  • Search engine optimization SEO software
  • Kimi (Moonshot AI)
  • Claude (Anthropic)
  • Intuit QuickBooks
  • Microsoft Visio
  • Google Checkout
  • X (formerly Twitter)
  • Apple macOS
  • Magento Analytics
  • Meta Business AI
  • Facebook
  • IBM Digital Analytics
  • Dot matrix printers
  • Desktop computers
  • Personal computers
  • Label printers
  • Tablet computers
  • Laser facsimile machines
  • Credit card machines
  • External hard drives
  • Thumb drives