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Automation Risk Analysis

Will “Marketplace Manager” be Automated?

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AI Exposure Risk

60%

“Marketplace Manager” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 60% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

31%

“Marketplace Manager” will probably not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 31% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Online Merchants, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.

Job Title & Hierarchy Code (SOC) Online Merchants #13-1199.06
ℹ️

Data is based on the reference occupation: “Online Merchants”

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Core Skills & Abilities

  • Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.

  • Initiate online auctions through auction hosting sites or auction management software.

  • Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.

  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.

  • Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.

  • Calculate purchase subtotals, taxes, and shipping costs for submission to customers.

  • Devise, select, or purchase domain name and web address.

  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.

  • Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.

  • Create, manage, or automate orders or invoices, using order management or invoicing software.

  • Design customer interface of online storefront, using web programming or e-commerce software.

  • Deliver e-mail confirmation of completed transactions and shipment.

  • Order or purchase merchandise to maintain optimal inventory levels.

  • Purchase new or used items from online or physical sources for resale via retail or auction Web site.

  • Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.

  • Determine and set product prices.

  • Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.

  • Cancel orders based on customer requests or inventory or delivery problems.

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.

  • Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.

  • Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.

  • Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.

  • Integrate online retailing strategy with physical or catalogue retailing operations.

  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

  • Determine location for product listings to maximize exposure to online traffic.

  • Disclose merchant information and terms and policies of transactions in online or offline materials.

  • Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.

  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.

  • Transfer digital media, such as music, video, or software, to customers via the Internet.

  • Receive and process payments from customers, using electronic transaction services.

  • Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.

  • Collaborate with search engine shopping specialists to place marketing content in desired online locations.

  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.

  • Create or maintain database of customer accounts.

Technologies & Software

  • CCBill
  • Microsoft Copilot
  • Snorasson Holdings CCNow
  • Square
  • Search engine results pages SERP software
  • ProPay payment processing software
  • Dynamic hypertext markup language DHTML
  • Microsoft .NET Framework
  • Apache Solr
  • Linux
  • e-check software
  • Search engine optimization SEO software
  • Shopify software
  • JamBoard
  • Mobile application software
  • Apache Struts
  • C#
  • MySQL
  • Kimi (Moonshot AI)
  • Relational database management software
  • Inventory tracking software
  • Bing for Power BI
  • IBM Digital Analytics
  • IBM WebSphere
  • Microsoft Visual Studio
  • Tableau AI
  • ChatGPT (OpenAI)
  • Facebook
  • YouTube
  • Claude (Anthropic)
  • Blogging software
  • Gemini for Workspace
  • Planful AI
  • Microsoft Access
  • JavaScript
  • Magento Analytics
  • X (formerly Twitter)
  • Intuit QuickBoooks Payments
  • Microsoft SQL Server
  • Extensible markup language XML
  • Content management systems CMS
  • MyCommerce RegNow
  • PHP
  • WordPress
  • DataRobot
  • Webtrends software
  • Screencast-O-Matic
  • Microsoft PowerPoint
  • Adobe Photoshop
  • Qwen (Alibaba)
  • Mistral (Mistral AI)
  • Nova (Amazon)
  • Google Checkout
  • Apple macOS
  • Drupal
  • Alteryx AI
  • Oracle Java
  • Grok (xAI)
  • Structured query language SQL
  • Microsoft Windows
  • Shipment processing software
  • Gemini (Google)
  • IBM InfoSphere DataStage
  • Adobe Dreamweaver
  • Intuit QuickBooks
  • PayPal
  • AJAX
  • Oracle JavaServer Pages JSP
  • Web browser software
  • NetSuite ERP
  • Perplexity AI
  • Napkin AI
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Hypertext markup language HTML
  • Financial accounting software
  • Bing Ads
  • PayPal Zettle
  • Microsoft Dynamics
  • Tax software
  • Enterprise JavaBeans
  • Google Analytics
  • Meta Business AI
  • Llama (Meta)
  • Google Ads
  • Microsoft Excel
  • Search engine marketing SEM software
  • jQuery
  • Microsoft Visio
  • IBM Domino
  • Extensible hypertext markup language XHTML
  • LAMP Stack
  • Microsoft Project
  • DeepSeek
  • Personal computers
  • Laser facsimile machines
  • Label printers
  • Dot matrix printers
  • Credit card machines
  • Desktop computers
  • Tablet computers
  • External hard drives
  • Thumb drives