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Automation Risk Analysis

Will “Account Representative” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Account Representative” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Account Representative” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Contact underwriter and submit forms to obtain binder coverage.

  • Install bookkeeping systems and resolve system problems.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Calculate premiums and establish payment method.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

Technologies & Software

  • Insurance Technology Consultants WOW
  • Infospectrum Quick Insure
  • Applied Systems Vision
  • Customer relationship management CRM software
  • Napkin AI
  • G2X Agility:Insurance
  • Insurance Technologies Corporation InsurancePro
  • Meta Business AI
  • Qwen (Alibaba)
  • AMS Services AMS 360
  • Clari AI
  • Microsoft Excel
  • Spreadsheet software
  • Salesforce Einstein AI
  • Microsoft Office software
  • Underwriting software
  • irs-aims MARS
  • Llama (Meta)
  • Cygnus Software IncomeMax
  • Terrace Consulting AgencyInsight
  • Vulcan Solutions Vulcan Insurance
  • Scheduling software
  • Results International Systems Artius Suite
  • GroupMe
  • Advantage Information Systems The Agency Advantage
  • LIDP Consulting Services The Administrator
  • North American Software Associates Eclipse
  • Insurance Technologies ForeSight Enterprise
  • Gemini (Google)
  • Microsoft PowerPoint
  • Applied Systems The Agency Manager
  • Insurance rating software
  • Drift (Conversational AI)
  • Mistral (Mistral AI)
  • GBS Agency Expert
  • Word processing software
  • Insurance analysis software
  • CPU Tracker Software CPU Tracker
  • Microsoft Outlook
  • ChatGPT (OpenAI)
  • Insurance Systems WebWriter BackOffice
  • Online Database Solutions Agent Intelligence
  • E-Z Data SmartOffice
  • Gemini for Workspace
  • Medical procedure coding software
  • Claude (Anthropic)
  • Microsoft Windows
  • CoVirt VirtGate
  • Fiserv FSC Manager
  • Tritech Financial Systems General Insurance Management System GIMS
  • Allstar Software Systems Kofax
  • Special Agent
  • InStar Orion
  • Tangle S Creations Your Insurance Office
  • FINEOS Insure
  • Agency Master
  • MI-Assistant MI Management System
  • Microsoft Dynamics
  • Agency management software
  • Allied Financial Software Act4Advisors
  • Skywire Software Policyware
  • HubSpot AI
  • Web browser software
  • Adobe After Effects
  • Microsoft Word
  • United Systems and Software Individual Life and Health Administration System
  • Agency Software AgencyPro
  • Facebook
  • Grok (xAI)
  • Gong.io
  • YouTube
  • DORIS FILESERVERonline
  • AMS Services AMS Sagitta
  • Healthcare common procedure coding system HCPCS
  • Kimi (Moonshot AI)
  • QuickQuote QuickFile Agency Management System
  • NaviSys Front Office
  • Hoffman Computer Systems Amsoft
  • LinkedIn
  • Nova (Amazon)
  • DeepSeek
  • Apple Final Cut Pro
  • LogMeIn GoToMeeting
  • Benefits Technology Group SalesLogix
  • Zoom
  • Laptop computers
  • Pen-based computers
  • Laser facsimile machines
  • Postage meters
  • Personal computers
  • Laser printers
  • Notebook computers
  • Desktop computers
  • Digital cameras