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Automation Risk Analysis

Will “Health Insurance Specialist” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Health Insurance Specialist” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Health Insurance Specialist” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Install bookkeeping systems and resolve system problems.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Calculate premiums and establish payment method.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

Technologies & Software

  • G2X Agility:Insurance
  • LIDP Consulting Services The Administrator
  • InStar Orion
  • Gong.io
  • Meta Business AI
  • North American Software Associates Eclipse
  • Online Database Solutions Agent Intelligence
  • Medical procedure coding software
  • Results International Systems Artius Suite
  • Llama (Meta)
  • Special Agent
  • MI-Assistant MI Management System
  • ChatGPT (OpenAI)
  • DORIS FILESERVERonline
  • Allstar Software Systems Kofax
  • Claude (Anthropic)
  • LogMeIn GoToMeeting
  • Terrace Consulting AgencyInsight
  • CPU Tracker Software CPU Tracker
  • irs-aims MARS
  • CoVirt VirtGate
  • Scheduling software
  • United Systems and Software Individual Life and Health Administration System
  • Cygnus Software IncomeMax
  • NaviSys Front Office
  • Infospectrum Quick Insure
  • Fiserv FSC Manager
  • Word processing software
  • Microsoft Dynamics
  • Insurance Technology Consultants WOW
  • AMS Services AMS Sagitta
  • HubSpot AI
  • AMS Services AMS 360
  • Healthcare common procedure coding system HCPCS
  • Applied Systems The Agency Manager
  • Applied Systems Vision
  • Zoom
  • Allied Financial Software Act4Advisors
  • Benefits Technology Group SalesLogix
  • Gemini for Workspace
  • Insurance Systems WebWriter BackOffice
  • Microsoft Excel
  • Mistral (Mistral AI)
  • Insurance rating software
  • Agency Master
  • Agency Software AgencyPro
  • Insurance analysis software
  • LinkedIn
  • Microsoft Word
  • Advantage Information Systems The Agency Advantage
  • E-Z Data SmartOffice
  • Web browser software
  • Qwen (Alibaba)
  • Nova (Amazon)
  • Salesforce Einstein AI
  • Drift (Conversational AI)
  • Vulcan Solutions Vulcan Insurance
  • QuickQuote QuickFile Agency Management System
  • Microsoft PowerPoint
  • Napkin AI
  • Underwriting software
  • Tritech Financial Systems General Insurance Management System GIMS
  • Agency management software
  • Skywire Software Policyware
  • DeepSeek
  • Spreadsheet software
  • GroupMe
  • Hoffman Computer Systems Amsoft
  • Kimi (Moonshot AI)
  • Gemini (Google)
  • Microsoft Office software
  • Adobe After Effects
  • Microsoft Windows
  • FINEOS Insure
  • Grok (xAI)
  • Facebook
  • Tangle S Creations Your Insurance Office
  • Insurance Technologies Corporation InsurancePro
  • Apple Final Cut Pro
  • GBS Agency Expert
  • Microsoft Outlook
  • Insurance Technologies ForeSight Enterprise
  • Customer relationship management CRM software
  • Clari AI
  • YouTube
  • Laser printers
  • Digital cameras
  • Laptop computers
  • Notebook computers
  • Pen-based computers
  • Desktop computers
  • Personal computers
  • Postage meters
  • Laser facsimile machines