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Automation Risk Analysis

Will “Life Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Life Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Life Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Install bookkeeping systems and resolve system problems.

  • Calculate premiums and establish payment method.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

Technologies & Software

  • Spreadsheet software
  • NaviSys Front Office
  • Special Agent
  • Terrace Consulting AgencyInsight
  • CPU Tracker Software CPU Tracker
  • Insurance Technologies ForeSight Enterprise
  • Customer relationship management CRM software
  • FINEOS Insure
  • Agency Software AgencyPro
  • DeepSeek
  • Healthcare common procedure coding system HCPCS
  • Scheduling software
  • Facebook
  • North American Software Associates Eclipse
  • Applied Systems The Agency Manager
  • Insurance rating software
  • Insurance analysis software
  • Qwen (Alibaba)
  • Gemini (Google)
  • AMS Services AMS 360
  • Insurance Technologies Corporation InsurancePro
  • Clari AI
  • LinkedIn
  • Infospectrum Quick Insure
  • ChatGPT (OpenAI)
  • DORIS FILESERVERonline
  • Gemini for Workspace
  • Insurance Technology Consultants WOW
  • Agency Master
  • Cygnus Software IncomeMax
  • irs-aims MARS
  • Fiserv FSC Manager
  • Microsoft Windows
  • Grok (xAI)
  • Kimi (Moonshot AI)
  • Microsoft Office software
  • HubSpot AI
  • Vulcan Solutions Vulcan Insurance
  • Microsoft Outlook
  • CoVirt VirtGate
  • LogMeIn GoToMeeting
  • Advantage Information Systems The Agency Advantage
  • Web browser software
  • Word processing software
  • Microsoft Dynamics
  • Insurance Systems WebWriter BackOffice
  • Tritech Financial Systems General Insurance Management System GIMS
  • QuickQuote QuickFile Agency Management System
  • Nova (Amazon)
  • LIDP Consulting Services The Administrator
  • Medical procedure coding software
  • Agency management software
  • GBS Agency Expert
  • Benefits Technology Group SalesLogix
  • Applied Systems Vision
  • YouTube
  • Apple Final Cut Pro
  • E-Z Data SmartOffice
  • Salesforce Einstein AI
  • GroupMe
  • United Systems and Software Individual Life and Health Administration System
  • Skywire Software Policyware
  • Adobe After Effects
  • Llama (Meta)
  • Meta Business AI
  • G2X Agility:Insurance
  • Claude (Anthropic)
  • Napkin AI
  • InStar Orion
  • Microsoft Excel
  • Tangle S Creations Your Insurance Office
  • Mistral (Mistral AI)
  • Underwriting software
  • MI-Assistant MI Management System
  • Hoffman Computer Systems Amsoft
  • Microsoft PowerPoint
  • Allied Financial Software Act4Advisors
  • Gong.io
  • Microsoft Word
  • Zoom
  • Allstar Software Systems Kofax
  • Online Database Solutions Agent Intelligence
  • AMS Services AMS Sagitta
  • Results International Systems Artius Suite
  • Drift (Conversational AI)
  • Pen-based computers
  • Personal computers
  • Laser printers
  • Postage meters
  • Laser facsimile machines
  • Digital cameras
  • Laptop computers
  • Desktop computers
  • Notebook computers