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Automation Risk Analysis

Will “Life Insurance Agent” be Automated?

Historical Context: Oxford Study (2013)

Ranked #565 of 702. Estimated risk: 92.0%

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AI Exposure Risk

55%

“Life Insurance Agent” will maybe be replaced by AI.

Based on the cognitive demands, communication requirements, and logical reasoning intrinsic to this occupation according to O*NET data, we project a 55% probability of disruption by generative AI and Large Language Models.

Automation & Robot Risk

25%

“Life Insurance Agent” will almost certainly not be replaced by robots.

Evaluating the physical dexterity, repetitive motion tasks, and manual labor associated with this role, our analysis indicates a 25% likelihood of substitution by advanced robotics systems.

Personal & Financial Insights

Every occupation has a unique profile. For Insurance Sales Agents, the Bureau of Labor Statistics and O*NET classify the day-to-day work broadly as: Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Avg. Annual Salary $81,510
Avg. Hourly Wage $39.19
Available Jobs (US) 469,480
Job Title & Hierarchy Code (SOC) Insurance Sales Agents #41-3021
Wage vs. National Median
ℹ️

Data is based on the reference occupation: “Insurance Sales Agents”

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Core Skills & Abilities

  • Install bookkeeping systems and resolve system problems.

  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.

  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.

  • Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

  • Select company that offers type of coverage requested by client to underwrite policy.

  • Calculate premiums and establish payment method.

  • Develop marketing strategies to compete with other individuals or companies who sell insurance.

  • Customize insurance programs to suit individual customers, often covering a variety of risks.

  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.

  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

  • Confer with clients to obtain and provide information when claims are made on a policy.

  • Perform administrative tasks, such as maintaining records and handling policy renewals.

  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.

  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.

  • Plan and oversee incorporation of insurance program into bookkeeping system of company.

  • Contact underwriter and submit forms to obtain binder coverage.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.

Technologies & Software

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  • Drift (Conversational AI)
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  • Skywire Software Policyware
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  • North American Software Associates Eclipse
  • AMS Services AMS 360
  • Apple Final Cut Pro
  • LogMeIn GoToMeeting
  • HubSpot AI
  • Nova (Amazon)
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  • irs-aims MARS
  • Customer relationship management CRM software
  • Claude (Anthropic)
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  • Tritech Financial Systems General Insurance Management System GIMS
  • Underwriting software
  • Insurance Technologies Corporation InsurancePro
  • Qwen (Alibaba)
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  • E-Z Data SmartOffice
  • Microsoft Office software
  • Agency Master
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  • Results International Systems Artius Suite
  • Tangle S Creations Your Insurance Office
  • Napkin AI
  • Gemini for Workspace
  • Salesforce Einstein AI
  • Microsoft Outlook
  • Web browser software
  • AMS Services AMS Sagitta
  • Insurance Systems WebWriter BackOffice
  • Applied Systems The Agency Manager
  • DeepSeek
  • NaviSys Front Office
  • United Systems and Software Individual Life and Health Administration System
  • GBS Agency Expert
  • Allied Financial Software Act4Advisors
  • Scheduling software
  • Fiserv FSC Manager
  • Cygnus Software IncomeMax
  • DORIS FILESERVERonline
  • Infospectrum Quick Insure
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  • Agency Software AgencyPro
  • Kimi (Moonshot AI)
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  • Zoom
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  • Microsoft Excel
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  • Word processing software
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  • Advantage Information Systems The Agency Advantage
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  • Postage meters
  • Laptop computers
  • Personal computers
  • Desktop computers
  • Digital cameras